Collette Marceau

Collette and Chase at Lunenburg North End Mazda are the best in biz! They really go above and beyond to make your Mazda service experience as smooth as possible. They even offer loaners if you are not able best in biz! They really go above and beyond to make your Mazda service experience as smooth as possible. They even offer loaners if you are not able to wait while your Mazda is serviced. It’s the best service center I’ve ever been to. More

by Birdie Verified Customer Verified Customer

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Fast and efficient service. Great communication on issues found and proposed resolutions. Consistently pleased by North End! Great communication on issues found and proposed resolutions. Consistently pleased by North End! More

by BILLGILE Verified Customer Verified Customer

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The dealership has always been very accommodating to my schedule. They are very thorough doing the work requested. So far I am able to give them my trust to work on my vehicle. schedule. They are very thorough doing the work requested. So far I am able to give them my trust to work on my vehicle. More

by ddirusso Verified Customer Verified Customer

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Very welcoming and extremely helpful. Employees made sure we were taken care of in a timely manner. Would definitely recommend if you’re in the market for a new car! Employees made sure we were taken care of in a timely manner. Would definitely recommend if you’re in the market for a new car! More

by johnnyxjaguar Verified Customer Verified Customer

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The entire team of Mazda always treats you like family. People are all friendly and make you feel at home People are all friendly and make you feel at home More

by MartinB Verified Customer Verified Customer

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Took my first Mazda in for it's first oil change and tire rotation. Staff were friendly, wait was not very long! rotation. Staff were friendly, wait was not very long! More

by dodd63 Verified Customer Verified Customer

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It was my first visit here and it was absolutely perfect. Thank you very much!! Thank you very much!! More

by MWELBURN Verified Customer Verified Customer

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We own two Mazdas and it has been great working with the staff at the dealership to troubleshoot issues and also work out alternate arrangements for transportation for larger work. staff at the dealership to troubleshoot issues and also work out alternate arrangements for transportation for larger work. More

by agovard Verified Customer Verified Customer

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I booked my appointment with a promotion for an oil change and a tire rotation for $99. After waiting almost 2 hours for my car to be done the service department manager Collette, apologized for the wa change and a tire rotation for $99. After waiting almost 2 hours for my car to be done the service department manager Collette, apologized for the way and said they were taking care of the tire rotation free of charge, however, when I received my bill, it was $99 and when I brought it up to her that I was doing the promotion, she said “a oil rotation alone cost that much with a tire rotation that’s like another $50“. I mentioned the promotion and she said there was no such thing, even though the promotion was literally on the screen in back of her and online. This is the third Mazda I’ve bought from the Lunenburg location and after this experience, I will never buy from them again. I’m actually going to go as far as trading in my Mazda and going with a completely different brand. Horrible customer service customer they’re right not mention make somebody over two hours. More

by kahlie517 Verified Customer Verified Customer

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Alex is the main contact at the service desk when I have appointments. He is terriffic. appointments. He is terriffic. More

by TJSt.Pierre Verified Customer Verified Customer

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