Thank you f.
or the quick diagnosie of my car and the oil change. My husband likes the print out of the work and updaes of future issues,
or the quick diagnosie of my car and the oil change. My husband likes the print out of the work and updaes of future issues,
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by oceanview61
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mechanic
Sep 14, 2026 -
North End Mazda responded
Your mention of our prompt diagnosis, oil change, and the detailed printout of future issue updates reflects how much we value clear communication. Collette is pleased she could provide that level of clarity and thanks you for the five-star rating.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
By far the most relaxed and easy to work with Salesman
ive ever dealt with. Flexible and willing to work with you every step of the way. Even better, Mark keeps the communication going outside of work hou
ive ever dealt with. Flexible and willing to work with you every step of the way. Even better, Mark keeps the communication going outside of work hours.
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by slandry6
Sep 13, 2026 -
North End Mazda responded
Knowing that you found our sales process relaxed and flexible means a lot to our team. We’re glad Mark could stay in touch outside of work hours and assist you every step of the way during the purchase of your new Mazda CX-70.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
We jumped from one dealership to another for this new car
purchase. As soon as we walked in to North End, everyone we dealt with from sales, financials, and service were extremely relaxed. It didnt feel like
purchase. As soon as we walked in to North End, everyone we dealt with from sales, financials, and service were extremely relaxed. It didnt feel like you were being forced into a sale, which resulted in us purchasing a CX70 the next day.
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by slandry6
Sep 13, 2026 -
North End Mazda responded
Creating a low-pressure atmosphere is central to how our team operates. Hearing that you felt comfortable with sales, financing, and service is rewarding. Congratulations on your new CX-70, and thank you for choosing our dealership.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Have been dealing with Mazda service since 2010.
My second Mazda from this dealership. Staff is courteous, professional and fully explain your repair needs. Hope the fix then wash bays soon, I mis
My second Mazda from this dealership. Staff is courteous, professional and fully explain your repair needs. Hope the fix then wash bays soon, I miss getting a cleaner car back then the one I brought in.
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by donnamshutt
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2026 -
North End Mazda responded
Your note about our team’s courteous, professional approach and clear explanations means a lot to our service department. We also share your enthusiasm for the wash bays; we hope to have them back soon so your CX-5 comes in and goes home even cleaner.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Nice people, professional service, competitive prices,
snack while you wait. What more do you need.
snack while you wait. What more do you need.
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by MQUATRALE
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2026 -
North End Mazda responded
Your note about enjoying a snack while you waited during service on your Mazda MX-5 Miata reflects our service department’s focus on your comfort. Knowing our friendly professionalism and competitive pricing met your needs means a lot to our team.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
The work was done in a timely fashion.
It was actually finished before the anticipated time. I think it's great they offer a loaner vehicle. My only issue I have is I'm not always confiden
It was actually finished before the anticipated time. I think it's great they offer a loaner vehicle. My only issue I have is I'm not always confident that their suggested service item actually need to be done at the time. Two of their recommended service items were still before the usual recommended time they needed to be done.
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by amy
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2026 -
North End Mazda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
The customer service associates are nice and courteous.
I have been using MAZDA service for many years and had no problem
I have been using MAZDA service for many years and had no problem
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by dora.okamoto
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
North End Mazda responded
Attentive support is at the heart of our service department, and knowing you’ve experienced welcoming, courteous care for years means a lot to our team. We appreciate your loyalty and look forward to caring for your Mazda CX-5 again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
The service was done in a timely fashion.
The waiting area was clean and the service center employees were helpful.
The waiting area was clean and the service center employees were helpful.
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by BEG051970
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
North End Mazda responded
Thank you for the five-star rating. Knowing that your Mazda CX-5 received prompt service in a clean waiting area and our service team was helpful is rewarding.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Good but expensive good service only thing I dident like
that they dident flush my front diferencial as I requested
that they dident flush my front diferencial as I requested
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by Rafal
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2026 -
North End Mazda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at North End Mazda are glad to have you as a customer.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Took me in at a time convenient to me, and when I had a
work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they a
work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they alleviated, even if the root cause was not found.
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by TOPAZ3IN6
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chase
Jul 26, 2026 -
North End Mazda responded
Thank you for sharing your five-star experience with your Mazda MX-5 Miata. We’re glad Collette could arrange a convenient appointment time and adapt when your work emergency came up. It’s great to know the earlier repairs resolved most issues and that we could address your remaining concerns.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
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