Collin Mello | Page 19

I felt pressured into getting work done now instead of getting work done later as it was an unexpected additional cost. getting work done later as it was an unexpected additional cost. More

by BJKRAWIEC51 Verified Customer Verified Customer

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I called my regular dealership in Erie for an appointment to fix my disabled car and was told that I the first appointment they had was well over a month away. I was so depressed that I was going to be with to fix my disabled car and was told that I the first appointment they had was well over a month away. I was so depressed that I was going to be without a car to drive for such a long time and didn't know what to do. I decided to try calling another dealership, and I am so glad I called Ferando Ford and spoke to Collin. He wanted to help me out, so I had my car towed to Ferando Ford's lot. Ferando Ford had my car diagnosed, ordered the part, and fixed the automatic clutch before the other dealership's scheduled appointment just to diagnose (let alone the time to order the backordered part). I am extremely glad I took my car to Ferando Ford. I am happily driving again whereas, I would have been still waiting for the other appointment time. More

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I appreciate the consistently good service I get from Bob Ferrando Ford World in Girard. I can confidently recommend them to my friends and anyone else. Ferrando Ford World in Girard. I can confidently recommend them to my friends and anyone else. More

by clyde.l.davis Verified Customer Verified Customer

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I no longer have a Lincoln but I will tell you they have the best service department I have ever encountered the best service department I have ever encountered More

by z-nail Verified Customer Verified Customer

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Always a great experience. Service dept is great they are through snd always pleasant. We have bought many cars from Bob Ferrando, and it will continue to be our dealer of choi Service dept is great they are through snd always pleasant. We have bought many cars from Bob Ferrando, and it will continue to be our dealer of choice and their service department has been outstanding. More

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They got my suv in quickly and installed my backup camera, picked up next day. camera, picked up next day. More

by Scardamagliac Verified Customer Verified Customer

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I called them they got my truck right in and kept me informed got it fixed also fixed some recalls and handed me back a clean truck I am from WestVirginia and knew nothing about them they took good care informed got it fixed also fixed some recalls and handed me back a clean truck I am from WestVirginia and knew nothing about them they took good care of me and my truck More

by Harleydavidson73 Verified Customer Verified Customer

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Great service with no scope creap like other dealerships try to do once you are there for state inspection try to do once you are there for state inspection More

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I've had service done there twice and each time has been a pleasant experience. Scheduling was easy. Work was done one time. The people were friendly and knowledgeable, they even offered some tips to prev a pleasant experience. Scheduling was easy. Work was done one time. The people were friendly and knowledgeable, they even offered some tips to prevent the issue from reoccuring. The entire staff even helped with an issue I had while out of town hundreds ofiles away. I heartily recommend Fernando to anyone looking for good service and good customer service. More

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Bob Ferrando service department is the best! ! Bob Ferrando service department is the best around really happy to go there ! Bob Ferrando service department is the best around really happy to go there More

by NONE23 Verified Customer Verified Customer

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