Collin Mello | Page 29

Called service desk twice but never received a call back about drivers seat being repaired still waiting for the repair or call back about drivers seat being repaired still waiting for the repair or call back More

by HATFIELDGARY45 Verified Customer Verified Customer

Report | Print

Great service again! In and out quickly, everything is great with my truck! Its nice to be able to trust your mechanics. In and out quickly, everything is great with my truck! Its nice to be able to trust your mechanics. More

by JWILDZZA Verified Customer Verified Customer

Report | Print

Polite, knowledgeable and considerate It's always a pleasure when I have to deal with the Service Department at Bob Ferrando pleasure when I have to deal with the Service Department at Bob Ferrando More

by Jimhealy7 Verified Customer Verified Customer

Report | Print

Great Dealership and service department Service Department explains issue and was able to resolve I left satisfied with service performed Department explains issue and was able to resolve I left satisfied with service performed More

by wjmarucci Verified Customer Verified Customer

Report | Print

I would recommend this dealership to whoever wants to buy their next vehicle. good experience their next vehicle. good experience More

by Camp Verified Customer Verified Customer

Report | Print

Little disappointed. Made an appointment, they inspected car, needed a few repairs. They didn't have the parts. Had to make a second appointment. Dropped off the car. Got Made an appointment, they inspected car, needed a few repairs. They didn't have the parts. Had to make a second appointment. Dropped off the car. Got a call shortly thereafter telling me someone forgot to order the parts. Only good thing was they let me keep the service loaner for the weekend. Finally got car back and bill was more than originally quoted. First time I've been disappointed with the service. More

by bernie.mackowski Verified Customer Verified Customer

Report | Print

Always happy with the knowledge and service every time I bring in my vehicle for service. Very helpful and courteous employees! bring in my vehicle for service. Very helpful and courteous employees! More

by MOMMY0 Verified Customer Verified Customer

Report | Print

Very professional service and knowledgeable of vehicles and parts and willing to get the best quality parts and getting the job done fast and parts and willing to get the best quality parts and getting the job done fast More

by SAM66KEELER Verified Customer Verified Customer

Report | Print

Ferrando always provides excellent customer service. John Barney and Arlen are two of the best service professionals I have ever dealt with. They keep you informed of the progress of the service and exp John Barney and Arlen are two of the best service professionals I have ever dealt with. They keep you informed of the progress of the service and explain in detail what was completed and any additional issues found. Best customer service in Erie. Thank you More

by steve.danowski Verified Customer Verified Customer

Report | Print

Thanks for the service. It was scheduled and completed quickly. Truck ran well with new tie rod end. Thanks ! It was scheduled and completed quickly. Truck ran well with new tie rod end. Thanks ! More

by LIVINGTHIRST Verified Customer Verified Customer

Report | Print