

305 Reviews
Write a Review305 Reviews of Collin Mello
August 24, 2025
Excellent service as always. Fast and efficient staff. Kind and polite. Always pleased every time! Fast and efficient staff. Kind and polite. Always pleased every time! More
Other Employees Tagged: Arlen Bird, John Barney , Chase
August 17, 2025
Horrible, because of one individual. The arrogance of some older man acting like the car i bought cost 8900 and acted like it shouldn't matter something was wrong with it The arrogance of some older man acting like the car i bought cost 8900 and acted like it shouldn't matter something was wrong with it More
Other Employees Tagged: Collin Mello
August 08, 2025
Service dept is helpful but the parts dept is not helpful or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. More
Other Employees Tagged: Steven McInchak, Arlen Bird, John Barney
August 02, 2025
I appreciated John’s careful inspection of my vehicle for a rattle that I heard…his mechanic solved the mystery and parts are ordered a rattle that I heard…his mechanic solved the mystery and parts are ordered More
Other Employees Tagged: Arlen Bird, John Barney
August 02, 2025
Always pleased with this Ford dealership, I have been dealing with them for many years with both personal and business vehicles and will keep this up with many more dealing with them for many years with both personal and business vehicles and will keep this up with many more More
August 02, 2025
Awesome. .they get you the best price on every service. I only take my truck to them. .they get you the best price on every service. I only take my truck to them. More
Other Employees Tagged: Arlen Bird, John Barney
August 01, 2025
I took my car in for recall work on my engine and there was absolutely no communication from the dealer to me. I had no idea what was going on the entire time and when I contacted them for an update they a was absolutely no communication from the dealer to me. I had no idea what was going on the entire time and when I contacted them for an update they acted as if I was a burden and bothering them. (I only contacted them 2 times in a few weeks span for an update). More
July 30, 2025
Thank you for scheduling car maintenance in such a short notice. Great job. I was happy with my car. notice. Great job. I was happy with my car. More
Other Employees Tagged: Arlen Bird, John Barney
July 15, 2025
Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was! More
Other Employees Tagged: Arlen Bird, John Barney