Collin Mello
Collin Mello at Bob Ferrando Ford

Collin Mello

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
305 Reviews
4.8

305 Reviews

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305 Reviews of Collin Mello

August 24, 2025

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Employee Rating

Excellent service as always. Fast and efficient staff. Kind and polite. Always pleased every time! More

by tiffanysmth8
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney , Chase

August 17, 2025

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Horrible, because of one individual. The arrogance of some older man acting like the car i bought cost 8900 and acted like it shouldn't matter something was wrong with it More

by theresa19692
Recommend Dealer
No

Other Employees Tagged: Collin Mello

August 08, 2025

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Service dept is helpful but the parts dept is not helpful or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. More

by rafnsafs
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Recommend Dealer
Yes

August 02, 2025

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I appreciated John’s careful inspection of my vehicle for a rattle that I heard…his mechanic solved the mystery and parts are ordered More

by clyde.l.davis
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

August 02, 2025

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Always pleased with this Ford dealership, I have been dealing with them for many years with both personal and business vehicles and will keep this up with many more More

by JERRYKAYE
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Recommend Dealer
Yes

August 02, 2025

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Awesome. .they get you the best price on every service. I only take my truck to them. More

by BABALMM9
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

August 01, 2025

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Efficient, fast and friendly! Thank you for your quick turnaround on my car. We appreciate it! More

by JS
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Recommend Dealer
Yes

August 01, 2025

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I took my car in for recall work on my engine and there was absolutely no communication from the dealer to me. I had no idea what was going on the entire time and when I contacted them for an update they a More

by jellybeanlady16
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Recommend Dealer
No

July 30, 2025

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Thank you for scheduling car maintenance in such a short notice. Great job. I was happy with my car. More

by hina.amin1
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

July 15, 2025

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Employee Rating

Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. More

by kcoleman3704
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

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