Collin Mello | Page 32

I was pleased with how the dealer handled the recent recall on my car. They communicated well with me regarding parts availability, offered me a loaner if needed (it wasn’t), and then got me in and out recall on my car. They communicated well with me regarding parts availability, offered me a loaner if needed (it wasn’t), and then got me in and out for the repair as scheduled. More

by RULEONARDI Verified Customer Verified Customer

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Very courteous and let you know promptly when the job was done and the cost. done and the cost. More

by CAROL.MADURSKI Verified Customer Verified Customer

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Always a good experience. Treated with respect. Service department is always great! We have bought most of our vehicles from Ferrando. Treated with respect. Service department is always great! We have bought most of our vehicles from Ferrando. More

by MSCIALLO Verified Customer Verified Customer

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The salesman Keaton was professional and knowledgeable but not pushy. He went out of his way to answer all my questions and make me feel good about buying my new vehicle. but not pushy. He went out of his way to answer all my questions and make me feel good about buying my new vehicle. More

by Ghamonator Verified Customer Verified Customer

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Great service! Friendly staff, and didn't take long to have my car inspected. Also the waiting room is comfortable and pleasant. Friendly staff, and didn't take long to have my car inspected. Also the waiting room is comfortable and pleasant. More

by LOUANNAWISE1950 Verified Customer Verified Customer

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Got in on time, and out early. Spoke with Collin and will return for service Spoke with Collin and will return for service More

by coastmanerie Verified Customer Verified Customer

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Great sales, service , and atmosphere ! ! Highly recommend Shawn in sales and the service dept! Good job ! Highly recommend Shawn in sales and the service dept! Good job More

by Nice job Verified Customer Verified Customer

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Awesome service, each time I need service I am driving 25 miles each way just to get this level of service. miles each way just to get this level of service. More

by OVIDIU.APAN Verified Customer Verified Customer

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Bob Ferando is always a top dealer in my book. Great service and take care of their customers. I was a tad disappointed the last time when I got my wife's MKX serviced. I thought part of your ser Great service and take care of their customers. I was a tad disappointed the last time when I got my wife's MKX serviced. I thought part of your service was to give complimentary car washes. I thought the last time I took my Town Car in for service last time, you also washed my car. It won't make me stop going there, but I would like to know which is your policy. Thank you for the quality of work you do. More

by jameshurst447 Verified Customer Verified Customer

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Great visit for some service work. No issues. Very professional staff and speedy service. Staff kept me informed. No issues. Very professional staff and speedy service. Staff kept me informed. More

by trailinsand Verified Customer Verified Customer

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