Collin Petgrave
Collin Petgrave at Universal Nissan

Collin Petgrave | Page 3

Service Advisor

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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3.2
34 Reviews
3.2

34 Reviews

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34 Reviews of Collin Petgrave

November 19, 2021

Dealership Rating
Employee Rating

The sales side is great. The service side is not so great. Customer Service phone response is terrible and scheduling is a nightmare meaning 30 days out? More

by PACHECOMAR012
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Arocho, Jorge Macias

Nov 19, 2021

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. While we are delighted to hear that your purchasing experience was a positive one, we do apologize for the difficulties you've encountered with service. Please don't hesitate to reach out to me directly, I would appreciate the opportunity to learn more and see how we can turn this around for you. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 30, 2021

Dealership Rating
Employee Rating

Very good people to the family for the last 10 yrs mostafa is a good sales person More

by IRISCONZALEZ1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Scurry , Jonathan Arocho, Jorge Macias, Felix Matos

Oct 01, 2021

Universal Nissan responded

Iris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 22, 2021

Dealership Rating
Employee Rating

Angel Rodriguez and Ruben Matos were Big Help. They made my Visit quick and Fun More

by MONEYPAKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos , Felix Matos, Angel Rodriguez

Sep 22, 2021

Universal Nissan responded

Thank you for your feedback on your recent visit to Universal Nissan. We're glad to hear that Ruben and Angel were able to assist you and that you had such a positive experience. We look forward to serving you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 31, 2021

Dealership Rating
Employee Rating

The universal nissan treated me very well and were very courteous and very kind when I went to buy my car. I am very satisfied and grateful to Mr. Alex Mangual for his kindness and professionalism. More

by BAHIANEGRON38
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Scurry, John Booth , Jonathan Arocho, Lori Bautista, Jorge Macias, Alexis Mangual, Felix Matos

Aug 31, 2021

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 27, 2021

Dealership Rating
Employee Rating

This dealer has always been reliable for me and my family I can't complain and the staff is amazing Chris Oliva And Daya have always been very helpful, I really appreciate them and their team. More

by Lissan1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva, Deya Oumallal , Julian Vila

Jun 28, 2021

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that both Chris and Deya had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 29, 2021

Dealership Rating
Employee Rating

Hello. I had diagnostics run on my Nissan Rogue transmission. They said the car transmission was completely broken and needed a new transmission. The estimate was around $4200. I later found out th More

by ZAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Arocho, Jorge Macias, Saul Ruiz

May 31, 2021

Universal Nissan responded

Thank you for sharing your feedback with us. We would like to learn more about the situation. At your earliest convenience you can reach out to me directly at scanelon@universalnissan.com thank you

May 11, 2021

Dealership Rating
Employee Rating

I own 6 cars and have been using Universal Nissan's service for 5 years. Good professionals and always willing to help me. Thank you very much More

by israelborges01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Arocho, Jorge Macias

May 11, 2021

Universal Nissan responded

We appreciate this wonderful review and your loyalty! We will pass this on to the team. Take care!

May 10, 2021

Dealership Rating
Employee Rating

I would definitely recommend this dealership to my friends. Every time I go there the service is exceptional, super fast!. Ask for Janlique or Sam if you want to purchase a car. More

by Carolina Padua Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Arocho, Jorge Macias

May 10, 2021

Universal Nissan responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 07, 2021

Dealership Rating
Employee Rating

My service there is always great. My advisor Jonathan Arocho is knowledgeable and friendly. My times there are usually short and if I add things to do he always lets me know it will take longer than norm More

by FUENTES0665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Arocho

May 10, 2021

Universal Nissan responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

May 07, 2021

Dealership Rating
Employee Rating

Di not fix problem paid a bunch of moneyCracked the Di not fix problem paid a bunch of money Cracked the dashboard window and refused to take responsibility. Called to complain, was transferd to some m More

by B.ALBAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Arocho, Jorge Macias, Alex v

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