Collin Petgrave | Page 2
Service Advisor
Universal Nissan
12785 South Orange Blossom Trail,
Orlando, FL 32837
34 Reviews
Write a Review34 Reviews of Collin Petgrave
April 17, 2023
The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More
Other Employees Tagged: Juan Crespo, Ruben Matos, Eric Matos, Alex Vazquez , Jonathan Arocho, Jorge Macias, julian torres, Julian Vila
January 22, 2023
We took our 2016 Nissan Pathfinder to Universal Nissan on Monday 1/16 for routine maintenance and it’s been a nightmare ever since. Apparently Nissan’s CVT transmission has a class action lawsuit and the onl Monday 1/16 for routine maintenance and it’s been a nightmare ever since. Apparently Nissan’s CVT transmission has a class action lawsuit and the only way to remedy their quality control issue is to allow them to keep your car for 2-3 days. We agreed and after 3 days we were told after no return call after hours of calling Colin in the service department that it would be 3 more days! We will have been without a vehicle for almost a week! When I called to inquire about getting a loaner vehicle so we would not be without a car due to their issues, I was told they were closing so they couldn’t help us. This when he waited 6 hours to call us back at all. Do not buy a Nissan, do not purchase or service your vehicles at this location. They don’t care at all about you. More
August 22, 2022
The service team does not help any of their customers! Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect and are not willing to help correct the concern. And please never mention warranty to the service staff its like they hear that word warranty and send you away without considering to help the issue! WORST customer service department I have encountered I think I need to go to another company and get rid of this Nissan I have now! More
Other Employees Tagged: Jonathan Arocho, Jorge Macias
June 30, 2022
Buen servicio muy buen vendedor excelente atención muy buen profesional muy amable cordial te explica y te ayuda en todo buen profesional muy amable cordial te explica y te ayuda en todo More
Other Employees Tagged: Juan Crespo , Jonathan Acevedo
June 14, 2022
Very courteous people at the dealer willing to help with your need without pushing you to buy. your need without pushing you to buy. More
Other Employees Tagged: Juan Crespo, Sam Sahman
March 16, 2022
Sales staff are professional, respectful, and helpful. This is our second car purchased here. We love our new car This is our second car purchased here. We love our new car More
Other Employees Tagged: Alfonso Scurry, Sam Sahman, Alex Vazquez
March 10, 2022
We have been with you for a while 2016 we love everyone all take good care of us we always get what we want we will always come back to Nissan. all take good care of us we always get what we want we will always come back to Nissan. More
Other Employees Tagged: Alfonso Scurry, Ruben Matos, Alex Vazquez, Richard Harris , Felix Matos, Jeffrey mcllwain
March 04, 2022
We have been with them a long time 2016 the people are great and do us right. great and do us right. More
Other Employees Tagged: Juan Crespo, Alfonso Scurry, Alex Vazquez, Richard Harris , Jeffrey mcllwain
February 25, 2022
I found this dealership to be very cooperative in helping me get into the car I wanted. Everything was explained to me in very understanding terms. helping me get into the car I wanted. Everything was explained to me in very understanding terms. More
Other Employees Tagged: Juan Crespo, Alfonso Scurry , Jonathan Acevedo, Jonathan Arocho, Javon Ferguson, Alexandre Guarino, Jorge Macias

