Collin Petgrave
Collin Petgrave at Universal Nissan

Collin Petgrave | Page 2

Service Advisor

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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3.2
34 Reviews
3.2

34 Reviews

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34 Reviews of Collin Petgrave

April 17, 2023

Dealership Rating
Employee Rating

The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More

by CHICHIGOTFREE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Ruben Matos, Eric Matos, Alex Vazquez , Jonathan Arocho, Jorge Macias, julian torres, Julian Vila

Apr 17, 2023

Universal Nissan responded

Here at Universal Nissan customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 22, 2023

Dealership Rating
Employee Rating

We took our 2016 Nissan Pathfinder to Universal Nissan on Monday 1/16 for routine maintenance and it’s been a nightmare ever since. Apparently Nissan’s CVT transmission has a class action lawsuit and the onl More

by shanonadams
Service Time
Service Communication
Recommend Dealer
No

September 26, 2022

Dealership Rating
Employee Rating

Great service and superb customer service. Will recommend this dealership and Javon to everyone I know More

by MROD081962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Arocho, Javon Ferguson, Jorge Macias, Javon

Sep 27, 2022

Universal Nissan responded

We are very happy to hear Javon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

August 22, 2022

Dealership Rating
Employee Rating

The service team does not help any of their customers! Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect More

by elissacruz75
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Arocho, Jorge Macias

Aug 25, 2022

Universal Nissan responded

Elissa, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

June 30, 2022

Dealership Rating
Employee Rating

Buen servicio muy buen vendedor excelente atención muy buen profesional muy amable cordial te explica y te ayuda en todo More

by Jannyelflaco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo , Jonathan Acevedo

Jun 30, 2022

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Jun 30, 2022

Jannyelflaco responded

Gracias por todo y tenemos una nueva familia en la Nissan

June 14, 2022

Dealership Rating
Employee Rating

Very courteous people at the dealer willing to help with your need without pushing you to buy. More

by MARTINNEGRON71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Sam Sahman

Jun 14, 2022

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 16, 2022

Dealership Rating
Employee Rating

Sales staff are professional, respectful, and helpful. This is our second car purchased here. We love our new car More

by TERESAWENDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Universal Nissan responded

Teresa, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 10, 2022

Dealership Rating
Employee Rating

We have been with you for a while 2016 we love everyone all take good care of us we always get what we want we will always come back to Nissan. More

by ROBERTTARDIF420
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Scurry, Ruben Matos, Alex Vazquez, Richard Harris , Felix Matos, Jeffrey mcllwain

Mar 11, 2022

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 04, 2022

Dealership Rating
Employee Rating

We have been with them a long time 2016 the people are great and do us right. More

by ROBERTTARDIF420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback and business, Robert! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 25, 2022

Dealership Rating
Employee Rating

I found this dealership to be very cooperative in helping me get into the car I wanted. Everything was explained to me in very understanding terms. More

by TOMSJOBERG58
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Alfonso Scurry , Jonathan Acevedo, Jonathan Arocho, Javon Ferguson, Alexandre Guarino, Jorge Macias

Feb 25, 2022

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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