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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 56

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

January 13, 2022

Dealership Rating
Employee Rating

This dealership is very responsive and the performed quick work for the services I required. More

by Mrv0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Harley Schick

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Jan 13, 2022

Dana Ford Lincoln responded

We are so happy to hear that you had a great time working with Dana Ford! Thank you!

January 12, 2022

Dealership Rating
Employee Rating

Greate service. Thanks a lot. Great service. Thanks a lot. Great service thanks a lot. More

by o_malikin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Harley Schick

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Jan 13, 2022

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Dana Ford Team

January 08, 2022

Dealership Rating
Employee Rating

They really listened to me and resolved all my issues it shows that they care about the customer More

by Vincentfamularo41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran , Danielle Barbaria, Camille baker

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Jan 10, 2022

Dana Ford Lincoln responded

Thank you for the awesome feedback about our team! We look forward to seeing you again next time here at Dana Ford!

January 07, 2022

Dealership Rating
Employee Rating

They were able to fix one problem but not the other. They said I have to bring the car back when the problem happens again. They could not find the error code. More

by findhome5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 10, 2022

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review. We look forward to resolving the remaining issue at your next visit. In the meantime, please don't hesitate to reach out directly if you have any additional questions or concerns.

January 07, 2022

Dealership Rating
Employee Rating

great personnel, their service department tries their best to satisfy customers. all our cars are lincoln/ford. More

by cona58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 07, 2022

Dana Ford Lincoln responded

Thank you for trusting Dana Ford with your business! We appreciate your kind feedback and look forward to seeing you at your next visit!

January 06, 2022

Dealership Rating
Employee Rating

Communication is lacking unless you wait in the waiting room. Quality of work is ok. More

by ckelly811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 12, 2022

Dana Ford Lincoln responded

Thank you for taking the time to share this feedback. We will make sure it gets addressed with our team so that we can take steps to improve moving forward. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

January 06, 2022

Dealership Rating
Employee Rating

Great experience with the service department! They got my vehicle in for service in a timely manner and the service was completed the same day; no complaints on this end! More

by dbarbaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran , Lynda Buttermark, Patrick Ciotola

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Jan 06, 2022

Dana Ford Lincoln responded

We're so happy to hear this! Thank you for visiting us here at Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

January 03, 2022

Dealership Rating
Employee Rating

Great people great service fast and accurate wonderful place always great to work with them More

by marietirino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Harley Schick

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Jan 05, 2022

Dana Ford Lincoln responded

Thank you for your review, Marie! We look forward to seeing you next time at Dana Ford!

January 03, 2022

Dealership Rating
Employee Rating

Audio, Radio, NAV and sound still not working after several service appointments to Dana Ford More

by len.rivellino
Customer Service
Quality Of Work
Recommend Dealer
No
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Jan 10, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 30, 2021

Dealership Rating
Employee Rating

Fast reliable service & customer service. Nice accommodations in waiting room. The Staff were very friendly. More

by kd01145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Report | Print
Jan 03, 2022

Dana Ford Lincoln responded

Thank you for your positive feedback! We hope to see you again in the future! - Dana Ford

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