Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 62

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
684 Reviews
4.8

684 Reviews

Write a Review

684 Reviews of Collin Romer

November 11, 2021

Dealership Rating
Employee Rating

DO NOT GO HERE!!! WORST SERVICE POSSIBLE!! They will break your car. Avoid at all costs. More

by Jehebeurj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Nov 19, 2021

Dana Ford Lincoln responded

We're sorry to hear about the low rating. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 02, 2021

Dealership Rating
Employee Rating

Very satisfied for the work that was done to my truck. Thanks to Keith And the team. More

by abajrami17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran

Nov 03, 2021

Dana Ford Lincoln responded

Thank you for the great review! It means a lot to hear that you're satisfied and we hope we can be of service to you again in the future. Take care! - The Dana Ford Team

November 01, 2021

Dealership Rating
Employee Rating

Friendly,curtious,caring,takes time to explain service. Extremely immaculate , service was quick and efficient , More

by vig59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Dana Ford Lincoln responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

October 28, 2021

Dealership Rating
Employee Rating

MY EXPERIENCE AT YOUR SERVICE CENTER WAS EXCELLANT.... WILL BRING MY FORD ESCAPE THERE ALL THE TIME....... THANKS BB More

by bungayclan961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Oct 29, 2021

Dana Ford Lincoln responded

We are so proud that our team at Dana Ford could take great care of your Ford Escape! Thank you!

October 27, 2021

Dealership Rating
Employee Rating

As usual the service department is organized, knowledgeable, and has the service performed in a timely manner. Many thanks again to representative Colin Romer for great customer service. More

by Smljsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lynda Buttermark

Oct 28, 2021

Dana Ford Lincoln responded

We appreciate your kind words and five-star rating! The Dana Ford team is happy you enjoyed visiting us and working with Colin! We look forward to seeing you next time!

October 20, 2021

Dealership Rating
Employee Rating

Got car back w/Antenna missing, back light dangling from hatch and I didn't notice the hood was open until I got on the highway. Service not evening completed and a week later still awaiting a callback to More

by LAWZAK61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Female Service Supervisor (no name, wasn't even sure she was a supervisor), but I was sure that she was curt and not being honest with me.

Oct 22, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 08, 2021

Dealership Rating
Employee Rating

Great place to buy a car. Great service never had a problem. Always met by great people More

by edskerret77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Oct 11, 2021

Dana Ford Lincoln responded

We're so glad the Dana Ford team gave you a five-star experience each time! Thank you for being our customer!

October 06, 2021

Dealership Rating
Employee Rating

Outstanding customer service in the service department. Very professional team members and atmosphere. Thank you More

by lisaorona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyung Park

Oct 06, 2021

Dana Ford Lincoln responded

Lisa, we are so proud to hear that you had such a great time working with our team at Dana Ford! Thank you so much!

October 01, 2021

Dealership Rating
Employee Rating

Parts are in short supply but happy with customer service. Good loaners were given to me. More

by grm24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Dana Ford Lincoln responded

Thank you for your honest review! We look forward to seeing you next time at Dana Ford!

October 01, 2021

Dealership Rating
Employee Rating

It was a pleasure. The service center staff was amazing. They all deserve a raise from the CEO of Dana Ford/Lincoln they deserve all the credit they are the Backbone of the company. The service center and t More

by steviepipes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick, Nicholas Squeo

Oct 01, 2021

Dana Ford Lincoln responded

Thank you so much for the kind review! Our service team is truly stellar and we'll be sure to pass along your wonderful feedback to them. Thanks for trusting Dana Ford with your business. We look forward to seeing you again next time!

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