Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 62

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
673 Reviews
4.8

673 Reviews

Write a Review

673 Reviews of Collin Romer

September 29, 2021

Dealership Rating
Employee Rating

The staff in the service department are very courteous. They explain and answer all your questions and make the whole experience very pleasant. More

by stkos823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Dana Ford Lincoln responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time!

September 29, 2021

Dealership Rating
Employee Rating

Great service and welcoming staff made me feel welcomed and cared for service was great More

by ENTEAMMA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Sep 29, 2021

Dana Ford Lincoln responded

Thank you for leaving us your great feedback and five-star review! We'll see you again at Dana Ford!

September 26, 2021

Dealership Rating
Employee Rating

Very professional - fast service - I was able to get my car back quickly and the service rep was very friendly More

by imsunny61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2021

Dana Ford Lincoln responded

Thank you for the great feedback about your recent visit here at Dana Ford! We appreciate your kind words and hope we can be of service to you again in the future!

September 22, 2021

Dealership Rating
Employee Rating

My work van was towed in on a Tuesday. For 6 consecutive days, I was told my van was being diagnosed that day. Finally on day 10, I was called and informed Dana could find no issues with vehicle. Van radio More

by rgborrazzo
Friendliness
Recommend Dealer
No
Sep 23, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 20, 2021

Dealership Rating
Employee Rating

Drove over, was told 2 weeks for appointment and She needed to call for an appointment. She called, was told first service appointment was 7 weeks away. What are we to do with no vehicle for 7 weeks? More

by johnwierzbicki45
Recommend Dealer
No
Sep 21, 2021

Dana Ford Lincoln responded

We understand your frustration and appreciate you bringing this information to our attention. It is never our intention to upset you and we hope we can have a chance to regain your confidence in us. Please don't hesitate to reach out if you're interested in discussing your experience further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 15, 2021

Dealership Rating
Employee Rating

Service was Exceptional the staff worked with me every step of the way made me feel like there was nothing wrong with my car Dana is a wonderful car dealership thank you guys More

by Teerossi8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Dana Ford Lincoln responded

It was our pleasure! Thank you for trusting the Dana Ford team with your vehicle. We appreciate your support and hope we can be of service to you again in the future!

September 13, 2021

Dealership Rating
Employee Rating

Dealership and waiting area was very clean. The service manager Collin was prompt and courteous. More

by dkadan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Dana Ford Lincoln responded

Thank you for the fantastic review! We look forward to seeing you next time at Dana Ford!

September 13, 2021

Dealership Rating
Employee Rating

You are greeted by a rep.who listens to you needs ,waiting area very comfortable and clean service fast and Complete More

by RDSEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Dana Ford Lincoln responded

Thank you for the kind words! We look forward to seeing you next time at Dana Ford!

September 10, 2021

Dealership Rating
Employee Rating

They got my oil changed and somehow got the hood open which was hard to do, but I shouldn't have had to wait that long just to get it changed. At least they did a better job than Pep Boys did. More

by BRIANGLAUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Sep 10, 2021

Dana Ford Lincoln responded

Thank you for the review and feedback. We appreciate your patience during your visit and hope you'll consider giving us a chance to do better in the future. Take care and thanks again!

August 28, 2021

Dealership Rating
Employee Rating

I’ve been dealing with Dana over 25 years whether it’s fir Sales or Service Dana is by far the best dealer. You are always treated like family by Professional, Courteous, Understanding and Knowledgeable S More

by Tonz & Marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Keith Service Mgr

Aug 30, 2021

Dana Ford Lincoln responded

Your continued support and confidence in the Dana Ford team mean the world to us! Thank you so much for being part of our family for so long! We're looking forward to providing many more years of quality service to you!

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