Connor Brown
Connor Brown at Hawk Ford of St. Charles
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Connor Brown | Page 3

Service Advisor

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
182 Reviews
4.8

182 Reviews

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182 Reviews of Connor Brown

February 09, 2024

Dealership Rating
Employee Rating

HawkFord and all there Service Advisors are the best, they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater rev More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub, Josh Grant

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experiences with our team at Hawk Ford of xx. Charles! It's fantastic to know that our Service Advisors have been able to provide excellent care for your Ford, Lincoln, and even your daughter's Hyundai. Thank you for your kind words, and we look forward to continuing to deliver the best service for all your automotive needs!

February 07, 2024

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Service was fast and they gave me a breakdown of what needed to be fixed in the future. getting a shuttle to and from work was also great. More

by DREW
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that you had a positive and efficient service experience at Hawk Ford of St. Charles! Providing a thorough breakdown of future service needs and offering convenient shuttle service are all part of our commitment to excellent customer care. Thank you for choosing us, and we look forward to serving you again in the future!

February 07, 2024

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Great customer service and everyone seemed genuine. A few other customers were waiting and they all seemed to be getting taken care of per their needs as well. I had no idea I had ford points from purc More

by SMLEWIS42
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our team at Hawk Ford of xx. Charles! It's great to know that Connor provided excellent customer service and took the time to inform you about your Ford points, ensuring a seamless and enjoyable visit. We appreciate your kind words and look forward to serving you again in the future!

February 07, 2024

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The service department helped me within 5 minutes of arriving and all paperwork was completed with my concern. Will always bring my car here for service More

by DORIS855
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our service department at Hawk Ford of St. Charles! Our team is dedicated to providing efficient and seamless service, and we're delighted to know that you'll continue to trust us with your car care needs. Thank you for your kind words, and we look forward to serving you again in the future!

February 04, 2024

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Employee Rating

Walked in Conner acknowledged me I asked about an oil change, they got me in and out in a timely manner More

by SDKOULBACK
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your positive experience with us at Hawk Ford of St. Charles! We're thrilled to hear that Conner provided you with prompt and efficient service for your oil change, reflecting our commitment to delivering exceptional customer experiences. We appreciate your feedback and look forward to serving you again in the future!

February 01, 2024

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Very quick and timely - great experience I was very satisfied - will return they were courteous More

by DEEDEEVANHIEL
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

I'm glad to hear that you had a great and satisfying experience with us! At Hawk Ford of xx. Charles, we strive to provide efficient and courteous service to all our customers. We look forward to welcoming you back for your future automotive needs.

January 30, 2024

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Delighted with the quick, painless process of having the car serviced. Staff is friendly and knowledgeable. More

by SUSANCRENARD
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that you had a delightful and efficient experience with our knowledgeable and friendly staff while servicing your car. At Hawk Ford of St. Charles, providing a painless and swift service process is what we strive for with every customer. Thank you for sharing your positive feedback – we look forward to serving you again in the future!

January 25, 2024

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Advisor was helpful and professional. Service was performed flawlessly and proficiently. Checkout was a breeze. Highly recommend this dealership for their Service and Parts Departments. More

by TSTRICKER.68
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Recommend Dealer
Yes
Jan 26, 2024

Hawk Ford of St. Charles responded

Thank you for the review! We are always working to be as efficient as possible for all of our customers; your time is very valuable! We look forward to working with you again for any and all sales/service/parts needs!

January 24, 2024

Dealership Rating
Employee Rating

Connor appeared tired and not very with it at 07:30AM when I arrived. Small greeting, at best, and very disinterested during the check-in process. Everything else went according to plan. Connor was a More

by pilot130
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2024

Hawk Ford of St. Charles responded

Thank you for the review, and I want to apologize for the way you were greeted during the check-in process. We have addressed with our team and rest assured, we always aim to greet with a warm and welcoming smile!

January 24, 2024

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Employee Rating

Conner was very helpful and knowledgable. No issues with any of the work completed. Satisfied customer! More

by JLOSSER
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're delighted to hear that Conner provided helpful and knowledgeable service, resulting in a satisfying experience for you at Hawk Ford of St. Charles. Ensuring a seamless and issue-free service is our top priority, and we're thrilled to have met your expectations. Thank you for choosing us – we look forward to serving you again in the future!

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