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Cooper Houchin
Cooper Houchin at Tulsa Hyundai
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Cooper Houchin | Page 5

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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3.8
44 Reviews
3.8

44 Reviews

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44 Reviews of Cooper Houchin

January 14, 2023

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Employee Rating

Their communication skills are terrible. None of the advisors answered their phone and when I texted the person who was over my account it always took him two days to respond. Not to mention More

by taco
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 27, 2023

Tulsa Hyundai responded

Hello, Taco. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (918) 779-3064.

January 10, 2023

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Employee Rating

Made me wait for 3 hrs "To "duplicate the issue"" report said they drop 20 miles to test it but my car only had 3 miles. I also asked them to check my air and put another cap in my tire they did not do More

by Vickyb71
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 18, 2023

Tulsa Hyundai responded

Vickyb71, thank you for providing candid feedback and making us aware of this. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving.

January 06, 2023

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Absolutely a joke, worst place I have ever been to in my entire life, will never go again and will travel word of mouth of how bad it is More

by JBarnett
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Megan Barham, Faith Condrey , Arlee Gore, Macario Jaimes

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Jan 13, 2023

Tulsa Hyundai responded

Hello, Jbarnett. We are very sorry to hear that you had such a bad experience with us. Your type of experience is not typical at our dealership. If there is anything we can do to make it right, please give us a call at (918) 779-3064.

January 06, 2023

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Employee Rating

I come here for all my car care needs , always friendly & always service my car with care . More

by brenonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey , George Allen, Brooke Barnes, Ryan Cochran, Haily Dufrene, Arlee Gore, Macario Jaimes, Maya Ybarra

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Jan 11, 2023

Tulsa Hyundai responded

Hi Brenonm. Thank you for trusting our team with your vehicle needs. We appreciate your business and look forward to your next visit.

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