Cooper Houchin
Cooper Houchin at Tulsa Hyundai
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Cooper Houchin | Page 4

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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3.8
44 Reviews
3.8

44 Reviews

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44 Reviews of Cooper Houchin

March 30, 2023

Dealership Rating
Employee Rating

Excellent service, scheduling and quality. As always this is exactly what I expect and receive at Tulsa Hyundai. More

by tdispat
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2023

Tulsa Hyundai responded

We appreciate your kind words, tdispat. Glad to hear our team made your experience five-star.

March 30, 2023

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Had a wonderful experience at tulsa Hyundai thanks to their team omi was back on the road in no time More

by Tja
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey , Farouq Alattar, Arlee Gore, Macario Jaimes, Maya Ybarra

Mar 31, 2023

Tulsa Hyundai responded

That's great to hear, Tja! Let us know if we can assist you further.

March 28, 2023

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Making an appointment was easy; service personnel was very attentive and professional. Overall, great experience. More

by JUDYM119
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Recommend Dealer
Yes
Mar 29, 2023

Tulsa Hyundai responded

Thank you for sharing your experience, JudyM119! We appreciate your business and look forward to your next visit.

March 18, 2023

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It took them three months to finish my car. We would call them over and over, yet never would get an answer. Finally, they decided to answer and couldn’t ever get a date saying when they could More

by sbg28_2001
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Recommend Dealer
No

Other Employees Tagged: Megan Barham, Faith Condrey , Arlee Gore, Macario Jaimes

Mar 27, 2023

Tulsa Hyundai responded

Hello, SBG28_2001. Thank you for providing candid feedback and making us aware of this. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving.

March 01, 2023

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Staff was extremely helpful and friendly and the service was faster than expected. Thank you for a great experience! More

by ortizvicki66
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Barnes, Nate

Mar 02, 2023

Tulsa Hyundai responded

We appreciate your business, Ortizvicki66. Thank you for trusting our team with your vehicle needs. Let us know if we can be of further assistance.

February 04, 2023

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We really appreciated the timeliness of our service call. They were efficient and thorough. Thank you More

by Michaele
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey , George Allen, Arlee Gore, Macario Jaimes

January 29, 2023

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I understand the dealership making improvements and all the construction, but cramming 15-20 people in a small building is just not fair. It’s not comfortable at all. Especially for the people that have to More

by LufecrepM
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey , George Allen, Macario Jaimes

Jan 30, 2023

Tulsa Hyundai responded

We appreciate your feedback and apologize for the inconvenience. Thank you for your patience during our remodel, we cant wait for you all to see the completed waiting area and showroom.

January 27, 2023

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Customer service is poor, inconvenient, uncomfortable, takes a lot of time and is expensive. The dealership is ugly in appearance. More

by Charrison
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Recommend Dealer
No
Jan 27, 2023

Charrison responded

Customer service is poor, inconvenient, and uncomfortable and has been for some time.

January 26, 2023

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It's a great place to not only get your car serviced but the people are great also very welcoming. More

by rj_schlachter
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey , Arlee Gore, Macario Jaimes

Jan 27, 2023

Tulsa Hyundai responded

RJ, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

January 17, 2023

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I brought my vehicle in for warranty repairs. Macario was very professional and did a great job with my service. Thank you very much! More

by JWILLIAMS85
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham , Arlee Gore, Macario Jaimes

Jan 18, 2023

Tulsa Hyundai responded

Thank you for your 5-star review of Tulsa Hyundai! We enjoy hearing how team members like Macario uphold our high standard of customer service. We hope to see you again soon!

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