Cooper Houchin

Takes care of its customers and has good relationship with people. Answers all of the questions we had with people. Answers all of the questions we had More

by MARKCRAIG Verified Customer Verified Customer

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Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. Highly recommend Tulsa Hyundai for sales and Service. More

by larrynewberry Verified Customer Verified Customer

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Worst experience of my life. The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the s The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the security system and to do a diagnosis on why it was an engine recall. They said 49.99 to diagnose it at first. Then after I left they said it was going to be $179. After 2 months they said they could not get my car started but they told me it needed almost $13,000 worth of work including a fuel pump so I asked them if they check the gas gauge they said yes. They said they filled the tank up the service manager Megan actually told me that on the phone. So I told them I'd be out there to check myself why they couldn't start it. What are the items they had said that they needed to replace was a fuel pump which had already been replaced. So I asked why they would fill the tank in order to drop the fuel tank to get to the fuel pump Megan proceeded to tell me oh they just put a little gas then and so I told her oh so you lied to me. So she was aggravated we went out and try to start the car there was no gas in the car.the battery was dead. I told her to let me take the battery home that night and charge it overnight she said no I couldn't do that she was tired of dealing with this and I told her well can you charge the battery overnight she said she would have to charge me to charge my battery. Then she said she didn't want to deal with my car anymore cuz I wouldn't take the advice of the Hyundai certified tech. I told him I would be back the next day. The following day I got a call from my service text saying they were going to charge me $35 a day every day my car was at the lot so I brought gas in a gas can and a new battery went to my car where it had been parked put the battery in and the gas in before I called for my key when they all three came out again with my key I grab the key got in the car it started right upand then I got out and I said look I had no problem starting the car I said and you wanted me to let my your Hyundai certified text work on my car when they couldn't even figure out that it was out of gas even after being told Megan then proceeded to scream at me repeatedly at the top of her lungs to get out of there because I had caught her and lies I had proven to her that her certified technicians were not doing their job. I will never ever ever recommend them. I took my car to the other Hyundai place in broken arrow they said that they had 40 or 50 customers that came from Tulsa Hyundai because of the same similar incidences. More

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Even with an appointment I had to wait a lengthy time. Windshield fluid wasn’t refilled Had difficulty scheduling appointment Windshield fluid wasn’t refilled Had difficulty scheduling appointment More

by Sndra002 Verified Customer Verified Customer

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Great customer service and very detailed in work done. Pleased with our first oil change on our new Elantra! Pleased with our first oil change on our new Elantra! More

by kristi.surrett Verified Customer Verified Customer

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We had our car towed and it was a month before we could get any information. When I got ahold of Daniel, he got us a rental car. When I got to talk to Frank, he took care of all our needs and was very he get any information. When I got ahold of Daniel, he got us a rental car. When I got to talk to Frank, he took care of all our needs and was very helpful with everything. More

by ECONRAD0 Verified Customer Verified Customer

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I didn't have a good experience at all paid $99. 95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I calle 95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I called to check on it sent to voice-mail no return call.I went there and someone told me the advisor I had quit, so I got lost in the system.I am not a satisfied customer at all.I had my brother call to see how much it would cost for the issue that was suppose to be wrong with my car and they gave him a cheaper price maybe since I'm a female they feel they can charge me more,but I feel discriminated to be honest. I have had other problems with Tulsa Hyundai service, but I pray for them to be fair. More

by TSMCKINNEY03 Verified Customer Verified Customer

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Our car was not covered by the formally promised replacement of motor. If the second one, the company put in failed. This was a great disappointment and leads to us never purchasing this brand again replacement of motor. If the second one, the company put in failed. This was a great disappointment and leads to us never purchasing this brand again. I felt sorry for the employees who have to stand by these decisions which are made elsewhere by the corporation. More

by denisedrounds Verified Customer Verified Customer

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The service department is really improving! Finally, some good customer service even with the construction going on. Finally, some good customer service even with the construction going on. More

by JAS119671 Verified Customer Verified Customer

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Worst dealership, crooked thieves . Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in is Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in issues on a $5k car. Oh and had to just pay $162.50 at service for diagnostic fee on a car they knew xxxx well was a lemon. My hope is then go belly up. Screwed me so screw you!! I would recommend 0 stars but it is not an option More

by eterry0 Verified Customer Verified Customer

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