Cordis Bunch

We had a terrific experience with Matt Long and Lexus of Cleveland!! Matt is outstanding and his attention to detail and knowledge of the Lexus brand is off the charts. Matt is sincere and helped us choose Cleveland!! Matt is outstanding and his attention to detail and knowledge of the Lexus brand is off the charts. Matt is sincere and helped us choose the right Lexus for us by taking his time and ensuring we were well satisfied. This was one of the best car buying experiences we have had and we continue to have a dialogue with Matt after the sale and he is very responsive. Kudos to the entire staff at Lexus of Cleveland from the General Manager, Sales Manager, Finance Manager, and Service Manager as they all are focused on the customer to ensure a positive experience in purchasing a Lexus. They want to take care of the customer which is a pinnacle in a Ken Ganley Dealership and the reason for success!! We went in looking for a two year old low mileage Lexus RX 350 (off a lease) and purchased a 2023 GX 460 off a lease from the Service Manager. Matt took care of us from the minute we arrived along with several test drives. Our Lexus was not on the lot and we had to wait for the right one to come in with the options we were looking for. We were patient and Matt was very diligent in communicating with us and getting the right Lexus we wanted!! Purchasing a car should be a fun experience and Matt and his team continue to hit it out of the park with regard to customer service and satisfaction. I would highly recommend a Lexus and purchasing it from Matt Long at Lexus of Cleveland!! More

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Matt Long did a great job from start to finish. We looked at several different models and finally decided to go with the TX. We are happy with our purchase. We looked at several different models and finally decided to go with the TX. We are happy with our purchase. More

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Colin has been so amazing for my wife and I to work with. He has continued to go above and beyond before, during, and after we bought our GX550. Everyone else at the dealership has made us feel welcome and He has continued to go above and beyond before, during, and after we bought our GX550. Everyone else at the dealership has made us feel welcome and appreciated as well. A+ all around. More

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Always stellar. Christian has been working with me for months trying to meet my criteria and jumped on it when the right one came in. Second of many to be purchased Christian has been working with me for months trying to meet my criteria and jumped on it when the right one came in. Second of many to be purchased here, all services here for years now, and couldn't be happier. They set the bar that other dealerships dream of meeting. More

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We have purchased four cars from Metro/Lexus of Cleveland dealership; this experience was the best. Christian was a true professional in every aspect of the purchasing process. He is a terrific ambassador dealership; this experience was the best. Christian was a true professional in every aspect of the purchasing process. He is a terrific ambassador for Lexus and the Ganley family of automotive dealerships. More

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I have bought my Lexus RX350 from same dealership. I love the friendly service I get from dealership. I love the friendly service I get from dealership. More

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Fast and friendly service vehicle was diagnosed correctly and runs great reasonable prices, Vehicle was clean upon pick up and runs great reasonable prices, Vehicle was clean upon pick up More

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