Corey Ragusa | Page 33

When we first came in Abe had told us that the online salesperson we had been speaking to on the phone, Brian, was not there, but that he could help us...From the initial get go he was actually rude, wou salesperson we had been speaking to on the phone, Brian, was not there, but that he could help us...From the initial get go he was actually rude, would not speak to Katie and was very dismissing of her questions. We went on a test drive and although we were telling him which vehicle we were interested in (a new 2012 Pathfinder, silver edition on special that we eventually bought) he would not stop showing us two used vehicles even though we repeatedly told him that we were not interested, He wouldn't take out the new 2012 silver edition Pathfinder that we wanted to drive and so we left....we shopped around to Kia and Chevrolet and decided that we wanted to go back to Nissan we really liked the 2012 pathfinder.....so Katie spoke to someone there who put us in touch with Corey Ragusa who was great from the get go, concerned and willing, he was a great redemption for your dealership....we finally got to drive that silver edition! We love it and are very happy with our purchase....I did call back the day after we bought the vehicle and spoke to Corey because the interior front lights were not coming on automatically with the doors, even though the switch was in the right position, and he was very helpful letting me know how to rectify the situation. Overall we were very satisfied with Kelly Nissan and we are very glad we came back and gave you a second chance.....Thank you so much! More

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