Cortney Ware | Page 5

Julio Jones Kia responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you encountered and understand how tiring it can be to have to bring your vehicle back for additional repairs. This is certainly not the experience we aim to provide. We value your feedback and would appreciate the opportunity to review your visit further and address any concerns directly. Please feel free to reach out to our service management team so we can work toward a resolution. Thank you for bringing this to our attention.

Julio Jones Kia responded

Thank you so much for the kind words! We’re glad to hear everyone made you feel welcome and that Cortney provided awesome service. We truly appreciate you choosing Julio Jones Kia and look forward to seeing you again!

Julio Jones Kia responded

Thank you so much for your wonderful feedback! We’re grateful for your loyalty and thrilled to hear that both our service and sales teams continue to exceed your expectations. Our team works hard to provide timely updates, quality work, and a great experience every visit. We appreciate you choosing us and look forward to serving you for many more miles!

Julio Jones Kia responded

Thank you so much for sharing your experience! We’re happy to hear Daniel was helpful and respectful, and that Ms. Robin made you feel welcomed. We appreciate you and hope to see you again soon!

Julio Jones Kia responded

Thank you for the great review! We're happy to hear that our team continues to take good care of all your oil change and service needs. We appreciate your kind words about our staff and techs, and we look forward to serving you again!

Julio Jones Kia responded

Thank you so much for your feedback! We’re thrilled to hear that you received great service and felt well taken care of. We appreciate your kind words and are glad the pricing and overall experience met your expectations. We look forward to serving you again! 🚗✨

Julio Jones Kia responded

I’m really sorry to hear about your experience with your 2020 Telluride. That’s incredibly frustrating, and it’s not the experience we want anyone to have. While many Telluride owners have had good luck with theirs, every vehicle is different—and when issues start adding up, it can feel like nothing but a money pit. If you’re open to it, we’d appreciate the chance to look into what’s been happening with your vehicle and see if there’s any support or options available to help. Your feedback matters, and we truly hate to hear you’ve had such a rough experience.

Julio Jones Kia responded

Thank you for your feedback. We’re sorry to hear we didn’t make a stronger impression during your visit. We appreciate you giving us the opportunity to serve you, and we hope to provide a more memorable and positive experience next time. If there’s anything specific we can improve on, we’d be grateful to hear from you.

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear you had a great visit and received good service at Julio Jones Kia. We appreciate your trust in us and are excited to help you again when you're ready for your next car. Thanks for choosing us! 🚗✨

Julio Jones Kia responded

Thank you so much for your review! We’re happy to hear that our team was able to answer all your questions and make sure you left completely satisfied. We appreciate you choosing Julio Jones Kia and look forward to helping you again in the future! 🚗✨