Cortney Ware | Page 5

Julio Jones Kia responded

Thank you so much for your feedback! We’re thrilled to hear that you received great service and felt well taken care of. We appreciate your kind words and are glad the pricing and overall experience met your expectations. We look forward to serving you again! 🚗✨

Julio Jones Kia responded

I’m really sorry to hear about your experience with your 2020 Telluride. That’s incredibly frustrating, and it’s not the experience we want anyone to have. While many Telluride owners have had good luck with theirs, every vehicle is different—and when issues start adding up, it can feel like nothing but a money pit. If you’re open to it, we’d appreciate the chance to look into what’s been happening with your vehicle and see if there’s any support or options available to help. Your feedback matters, and we truly hate to hear you’ve had such a rough experience.

Julio Jones Kia responded

Thank you for your feedback. We’re sorry to hear we didn’t make a stronger impression during your visit. We appreciate you giving us the opportunity to serve you, and we hope to provide a more memorable and positive experience next time. If there’s anything specific we can improve on, we’d be grateful to hear from you.

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear you had a great visit and received good service at Julio Jones Kia. We appreciate your trust in us and are excited to help you again when you're ready for your next car. Thanks for choosing us! 🚗✨

Julio Jones Kia responded

Thank you so much for your review! We’re happy to hear that our team was able to answer all your questions and make sure you left completely satisfied. We appreciate you choosing Julio Jones Kia and look forward to helping you again in the future! 🚗✨

Julio Jones Kia responded

Thank you for the great review! We’re glad to hear our team delivered fast, friendly service and took that extra step to get your car washed before returning it. We truly appreciate you choosing Kia Tuscaloosa and look forward to serving you again! 🚗✨

Julio Jones Kia responded

This was the very first service that my vehicle needed. I pulled up and Cortney greeted me and went over everything that would be done to my vehicle. I left the vehicle there and I received a message as soon as it was ready to be picked.

Julio Jones Kia responded

Thank you for your wonderful feedback! We’re so glad you always find our dealership clean and our team friendly and attentive. We truly appreciate your support and look forward to seeing you again soon!

Julio Jones Kia responded

Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Cortney, Brittany, Robin, Megan, and the rest of the staff have taken great care of you. We truly appreciate your loyalty and look forward to serving you and your Kia vehicles for years to come! 🚗✨

Julio Jones Kia responded

We’re sorry to hear about your experience and appreciate your honest feedback. We’d like the opportunity to discuss this further and make things right. Please reach out to our Service Manager at (205) 345-8040 so we can review your visit in detail and address your concerns.