Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Cortney Ware

March 28, 2026

Dealership Rating
Employee Rating

Friendly staff. Excellent mechanics. Nice waiting area. Service department is always flexible with scheduling needs and last minute changes. Always greet me with a s More

by LACY984
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

March 22, 2026

Dealership Rating
Employee Rating

The cars need more strength to them if that make sense. I had a transmission issue with one I had barely 3years.but hey it was a V6.Would love to see KIA create a V8.The designs of the outer body of KIA car More

by GRAY.CURTIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ansharn Glenn, Andgrill Kinnie, Daniel Sargent, Brittany McPherson, Regina Parks , Idk her name but she's over the service dept.She is very helpful.I give her a 5start

March 12, 2026

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Employee Rating

They don't treat me like a girl They are super helpful and don't take advantage of me just because im a woman who knows nothing about vehicles. More

by POOLE.BRANDIC
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 18, 2026

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear you felt respected, supported, and well taken care of during your visit. Our goal is to provide honest, helpful service to every customer, and it means a lot to know that came through. We truly appreciate your trust and look forward to helping you again in the future!

March 10, 2026

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Courtney is the best! !! He ALWAYS take good care of me and my vehicle when it’s time for any of my vehicle’s maintenance/repair needs. I love the service that I get at Jul More

by Ms. M.Duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Julio Jones Kia responded

Thank you so much, Ms. Duncan, for your kind words and continued support! We’re thrilled to hear that Courtney consistently takes great care of you and your vehicle. We’ll be sure to pass along your compliments to him! It means a lot to us that you love the service you receive at Julio Jones Kia, and we look forward to continuing to serve you for all your maintenance and repair needs.

March 06, 2026

Dealership Rating
Employee Rating

It was pretty smooth and operational. The service was exceptional. I would definitely come back again soon for another appointment. More

by 3amber57
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 07, 2026

Julio Jones Kia responded

What a great review—thank you! We're so glad your experience was smooth and operational, with service that felt truly exceptional. Your plan to return soon for another appointment makes our whole team smile! We take pride in making every visit easy and top-notch. Come back whenever you're ready—we'll be here ready to help. Appreciate you!

March 04, 2026

Dealership Rating
Employee Rating

5. He is always courteous and shows professionalism. Courtney makes sure the customer is shown concern about their vehicle's service. More

by SHIRLEYCARR116
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 07, 2026

Julio Jones Kia responded

What an excellent review—thank you! We're so glad Cortney's consistent courtesy, professionalism, and concern for your vehicle's service made a positive impact. He truly puts customers first, and comments like this motivate the whole team. We love having you as part of the Julio Jones Kia family—stop by anytime for your next service!

March 03, 2026

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Employee Rating

The experience was good. The tech took care of me and my car. I did not have to wait too long for everything to be done. More

by Casburster
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 07, 2026

Julio Jones Kia responded

We truly appreciate you sharing your positive experience! It's wonderful to know our technician took great care of you and your vehicle, and that everything was wrapped up quickly without a long wait. That's the kind of smooth, customer-first service we're proud of every day. Thank you for choosing Julio Jones Kia—please come back anytime for your next service!

March 03, 2026

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Employee Rating

Very nice and friendly staff. I never have problems When I stay and wait for my car to be serviced, they make sure I'm comfortable More

by CHEATUM18
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 07, 2026

Julio Jones Kia responded

What a fantastic review—thank you! We're thrilled our friendly staff made your service visit smooth and comfortable, with no problems at all. Hearing that you feel well taken care of while you wait motivates the whole team to keep it up. We love having loyal customers like you at Julio Jones Kia—stop by anytime!

March 03, 2026

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Employee Rating

Cortney is very knowledgeable and always a great help. I would highly recommend any service at this dealership. More

by bsander4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Mar 07, 2026

Julio Jones Kia responded

We truly appreciate you taking the time to share your positive experience! It's fantastic to know Cortney provided the knowledgeable support you needed and made your service visit smooth and helpful. Comments like yours highlight why our service department is a favorite. Thank you for recommending us—we're here whenever your Kia needs anything!

March 03, 2026

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Employee Rating

Courtney was amazing he meet me at my car and explained everything in great detail and keep me updated though the whole process of my car being in the shop More

by Hugbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Mar 07, 2026

Julio Jones Kia responded

Thank you so much for the great feedback! We’re thrilled to hear that Courtney took such good care of you—meeting you at your car, explaining everything clearly, and keeping you updated throughout the process. Providing kind, transparent, and timely service is exactly what we strive for. We truly appreciate you choosing Julio Jones Kia and look forward to helping you again! 🚗✨

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