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Cory Epperson

Overview Reviews (101)

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Cory Epperson

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Cory Epperson | Page 3

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.9

101 Reviews

Overview Reviews (101)

4.9

101 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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101 Reviews of Cory Epperson

March 10, 2024

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Good service! . Cory helped me he out was great! Would definitely change my tranny fluid here again. . Cory helped me he out was great! Would definitely change my tranny fluid here again. More

by ROBCAMERO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 12, 2024 -

Palm Coast Ford responded

Thank you for your positive feedback! We're delighted to hear that Cory provided you with excellent service. We look forward to assisting you with any future maintenance needs.

March 01, 2024

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I waited while work was being done, and was done in a little less than 45 minutes. little less than 45 minutes. More

by proudjoy

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Mar 04, 2024 -

Palm Coast Ford responded

hat's fantastic to hear! We understand that your time is valuable, and we're glad to hear that the service was completed efficiently, allowing you to get back on the road quickly. Thank you for choosing us for your automotive needs.

February 27, 2024

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Service is much improved- it’s now a pleasure coming in for an oil change & tire rotation for an oil change & tire rotation More

by caymi.acn

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Noelle Wahad, Melissa Cooper

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Feb 28, 2024 -

Palm Coast Ford responded

We're thrilled to hear about your improved experience! We're committed to providing top-notch service, and we look forward to continuing to exceed your expectations in the future.

February 23, 2024

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Employee Rating

Cory is the best! He explained everything to me up front. The technician did an amazing job. Car was ready when they told me it was going to be. Everyone there were He explained everything to me up front. The technician did an amazing job. Car was ready when they told me it was going to be. Everyone there were great More

by MIKE.MURRAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Cooper

Helpful 0

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Feb 26, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Cory and our team. We strive to provide excellent service, and we're delighted that we could meet your expectations.

February 22, 2024

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Employee Rating

Guys, I have been a customer for 7-8 years, you process changes are better the customer and your Ford employees.. Great Job.. Checkin car maint. status and checkout changes are better the customer and your Ford employees.. Great Job.. Checkin car maint. status and checkout More

by WSCHOTT11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 26, 2024 -

Palm Coast Ford responded

Thank you for your continued loyalty over the past 7-8 years! We're thrilled to hear that you've noticed improvements in our processes. We appreciate your feedback and look forward to serving you again for all your automotive needs.

February 21, 2024

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Employee Rating

Outstanding customer service they kept me informed as to the status of the service plus they indicated the time that the car would be completed and they were right on. Cory is an excellent service rep. T the status of the service plus they indicated the time that the car would be completed and they were right on. Cory is an excellent service rep. Thank you! Charles… More

by Charles48jj

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 26, 2024 -

Palm Coast Ford responded

Thank you for the glowing review! We're thrilled to hear about your positive experience with Cory and our team. We strive to provide excellent service and timely updates to all our customers. We appreciate your business and look forward to serving you again in the future.

February 20, 2024

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Car was left unwashed and had a new scratch on rear bumper this was unsatisfactory service bumper this was unsatisfactory service More

by DKING186

Verified Customer

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Helpful 0

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Feb 20, 2024 -

Palm Coast Ford responded

We're sorry to hear that you had a negative experience with our team. This is not the level of service we aim to provide and we would like to discuss your concerns if you are willing. Please reach out to Mike Mavar, our Service Director, at 386-447-3380 when it is convenient.

February 17, 2024

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The service department always takes care of our cars with knowledge and friendliness. Josh and the rest of the employees will always go above and beyond for our family! They truly care about you and you with knowledge and friendliness. Josh and the rest of the employees will always go above and beyond for our family! They truly care about you and your car and go the last “mile” to accommodate your needs with professional care and consideration. More

by SKYNYRD4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Noelle Wahad, Stephen St. Pierre, Josh Polo, Dave Leyva , Will Muzyl

Helpful 0

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Feb 18, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that Josh and our team provided excellent service. We appreciate your trust in us and look forward to serving you and your family again in the future!

February 10, 2024

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VERY FAST EFFICENT PROFESSIONAL SERVICE TEAM. I WILL DEFINATELY RECOMEND THIS PLACE TO ALL OF MY BEST FRIENDS. THANKS I WILL DEFINATELY RECOMEND THIS PLACE TO ALL OF MY BEST FRIENDS. THANKS More

by PETERFIXMYHOUSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Cooper

Helpful 0

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Feb 12, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our service team. We appreciate your support!

February 03, 2024

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I was only there for routine service, but the service writer AND the technician kept me informed every step of the way. I also appreciate that I was advised of the cost of anything outside the scope of writer AND the technician kept me informed every step of the way. I also appreciate that I was advised of the cost of anything outside the scope of routine service before having it done. More

by MrsA518

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Noelle Wahad

Helpful 0

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Feb 06, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with our service team! We strive to keep our customers informed and provide transparent pricing. We look forward to serving you again in the future.

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