Everybody was nice and polite and knowledgeable they
explain everything to us and they advise us about some issue we have after all everybody was perfect
explain everything to us and they advise us about some issue we have after all everybody was perfect
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by DOMINOS2726
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
BMW of Orland Park responded
Thank you for sharing your experience with us! We're overjoyed to hear that our team at BMW of Orland Park provided knowledgeable and polite service. We appreciate your feedback and are here if you need anything else!
Kevin was great help.
He took care of me everytime I came in and helped me fix my car
He took care of me everytime I came in and helped me fix my car
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by DUAADINA
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
BMW of Orland Park responded
Thanks for choosing BMW of Orland Park! We're so glad Kevin was a huge help and ensured your car was running smoothly again.
Great place to do business.
The Service Dept. was so busy and they handled professionally.
The Service Dept. was so busy and they handled professionally.
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by ANISSA.RUSTHOVEN
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
BMW of Orland Park responded
Thank you for your feedback! We're glad to hear our Service Department handled everything professionally, even during busy times. We appreciate your business and look forward to serving you again!
Best Wishes,
BMW Of Orland Park
Very bad technical support addressing issues.
Not even get back to me explaining way resolution
Not even get back to me explaining way resolution
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by ARWADATIYA
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
BMW of Orland Park responded
We’re sorry to hear about your experience and apologize for the lack of communication. Your concerns are important to us, and we’d appreciate the opportunity to make things right. Please reach out to our management team so we can assist you directly.
Brian Coster
708-460-4545
Best Wishes,
BMW Of Orland Park
Never had any problems with this dealership.
I know there are other options but for me they earn my business.
I know there are other options but for me they earn my business.
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by HERNANDEZMICHAEL
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2025 -
BMW of Orland Park responded
It's fantastic to hear that our team at BMW of Orland Park has consistently impressed you with top-tier service. We appreciate your loyalty and look forward to serving you in the future!
Have went to this dealership for years and never been
disappointed. Dealt with Cory on my last visit. He was very helpful and a pleasure to work with.
disappointed. Dealt with Cory on my last visit. He was very helpful and a pleasure to work with.
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by LUANNDAY
Verified Customer
Verified Customer
Jul 01, 2025 -
BMW of Orland Park responded
Thank you so much for your continued loyalty and for taking the time to share your experience! We're thrilled to hear that Cory took great care of you during your recent visit. We'll be sure to pass along your kind words to him. It's always a pleasure having you with us, and we look forward to seeing you again soon!
Best Wishes,
BMW Of Orland Park
Cory is always great whenever I come in to get my car
serviced. He is honest, very knowledgeable, and never gives me the runaround. He always lets me know exactly what to expect.
serviced. He is honest, very knowledgeable, and never gives me the runaround. He always lets me know exactly what to expect.
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by ZAID0083
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
BMW of Orland Park responded
We're so glad you can count on Cory and the BMW of Orland Park team to provide premier service. Thank you for sharing your satisfaction with us!
Corey was terrific!
Kept us informed about our vehicle through whole process. Kind and friendly. So helpful.
Kept us informed about our vehicle through whole process. Kind and friendly. So helpful.
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by GAYA.MOSCA
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
BMW of Orland Park responded
We're delighted to hear Corey provided such a helpful and friendly experience at BMW of Orland Park! Keeping you informed is our priority, and we're glad it made a difference. Thanks for the great feedback!
Everyone is always very friendly and helpful.
It’s a nice location, but the service department does seem to take a long time to process requests.
It’s a nice location, but the service department does seem to take a long time to process requests.
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by PHILIPMAY91
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
BMW of Orland Park responded
Thank you for your feedback! We're glad to hear you find our team friendly and the location welcoming. We appreciate your patience and will work on improving our service processing times to better serve you.
Best Wishes,
BMW Of Orland Park
Went for a recall item - that was fine.
Asked for an oil change, bill was overcharged until questioned about it, then he changed it to the regular price (he said something about a computer
Asked for an oil change, bill was overcharged until questioned about it, then he changed it to the regular price (he said something about a computer issue - ya right).. Said vehicle required an overall inspection of over $200. Declined, but he said the notification light would be left on. Normal inspection said I may need to replace two front tires soon (OK). I told him to turn the notification light off, he said not sure they can do that, I assured him they could, they went back and did. Dealer charges 3% to use a credit card.
Bought my car there, but won't be back.
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by DGAFF11
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2025 -
BMW of Orland Park responded
Thank you for your feedback. We're sorry to hear about the issues during your visit and that we fell short of expectations. Your concerns are valid, and we appreciate you bringing them to our attention. If you'd like to discuss further, we’re here to help. Please contact our service director, Brian Coster at 708-460-4545.
Best Wishes,
BMW Of Orland Park