Cory McConville

Service was done in the time stated. Just wish they topped off the washer fluid. Just wish they topped off the washer fluid. More

by CHRIS.PORTER6287 Verified Customer Verified Customer

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I've been happy with my service at bmw westlake. I feel like I can trust their recommendations for repairs. This is important to me. I feel like I can trust their recommendations for repairs. This is important to me. More

by john Verified Customer Verified Customer

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I have the pleasure of working with Cory over the years. Cory goes out if his way to listen to me as a person and his knowledge of the Service Department is outstanding. Cory has a strong personality th Cory goes out if his way to listen to me as a person and his knowledge of the Service Department is outstanding. Cory has a strong personality that i enjoy being around. THANK YOU! More

by SASSY34HAPPY Verified Customer Verified Customer

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Cory is consistently terrific. Customer and results focused. BMW Westlake is a solid organization; Cory is an outstanding member of the team. Customer and results focused. BMW Westlake is a solid organization; Cory is an outstanding member of the team. More

by JHH Verified Customer Verified Customer

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Cory is professional and courteous. He communicates well and always has a ready smile or story. He communicates well and always has a ready smile or story. More

by MKPHILLIPS0531 Verified Customer Verified Customer

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Amazing service as always. Evaluated my BMW X7 quickly and worked with us on service that made sense. Provided loaner to accommodate time it took to complete service. Thank Evaluated my BMW X7 quickly and worked with us on service that made sense. Provided loaner to accommodate time it took to complete service. Thank you! More

by bjstu Verified Customer Verified Customer

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It was quick thorough and very easy. Great service I got a detailed video of all key areas on my car. Great innovation Great service I got a detailed video of all key areas on my car. Great innovation More

by avdeywa Verified Customer Verified Customer

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We recently had Cory take care of a tricky electrical issue in our beloved 535ix Sportswagon, and he did an awesome job. We 100% recommend this outstanding employee of BMW Westlake! issue in our beloved 535ix Sportswagon, and he did an awesome job. We 100% recommend this outstanding employee of BMW Westlake! More

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Dropped off the car 2 times each for 3 or more days and the problem wasn’t fixed. It seems that they never looked into the problem. I have to go back again. However my next option is to contact bmw. The the problem wasn’t fixed. It seems that they never looked into the problem. I have to go back again. However my next option is to contact bmw. The entire entertainment center goes dark for a long period of time while driving and often times it flickers between all different functions nonstop and it can’t be stopped. During this event, the heat is blasted to full high temperature and windows have to be opened no matter what the conditions outside during the drive. This is not acceptable especially from a luxury car company like BMW. Please fix my car. More

by Cleveland Verified Customer Verified Customer

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Helpful and informative. Sent constant updated through the process. Sent video walking through car’s issues Sent constant updated through the process. Sent video walking through car’s issues More

by SLFERRARO2 Verified Customer Verified Customer

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