Cory McConville | Page 2

I was greeted immediately upon driving into the service bay. I was updated as my car was being serviced and it was returned to me washed bay. I was updated as my car was being serviced and it was returned to me washed More

by Fred Verified Customer Verified Customer

Helpful 0

Report | Print

However it took too long to solve issue , but at the end the result was good the result was good More

by NATEMANSOUR1 Verified Customer Verified Customer

Helpful 0

Report | Print

Sales Department is top notch. Service usually good but my most recent experience was poor, primarily due to poor communication. Service usually good but my most recent experience was poor, primarily due to poor communication. More

Helpful 0

Report | Print

Best BMW dealership in Northeast Ohio. Every time I arrive for service, my salesman (Jerry) always sees me and comes over. The Service Mgr, Brittany, is awesome!!!! Every time I arrive for service, my salesman (Jerry) always sees me and comes over. The Service Mgr, Brittany, is awesome!!!! More

by SCOTT@AMERICANOFFICESERVICES.COM Verified Customer Verified Customer

Helpful 0

Report | Print

Quoted 100. 00 for oil change. Once there I was quoted 129.00 and “oh there is a recall you will need to come back for. It’s too late in the day to do it(note it’ 00 for oil change. Once there I was quoted 129.00 and “oh there is a recall you will need to come back for. It’s too late in the day to do it(note it’s 3:00). When I checked out, I got to incur the 2% credit card charge and walked out paying around $158… so close to $50.00 more than had planned to spend. And the surcharge for credit fees is ridiculous… if a small business can absorb these costs why can’t a Global company? More

by AMSTURGILL Verified Customer Verified Customer

Helpful 0

Report | Print

Westlake BMW is a beautiful dealership with excellent people. Its service team is highly professional and pleasant to work with. Definitely would recommend and return for any work on our vehicles people. Its service team is highly professional and pleasant to work with. Definitely would recommend and return for any work on our vehicles More

by KFTESKE Verified Customer Verified Customer

Helpful 0

Report | Print

Professional, quick, and pleasant. Was able to get in and out early and left satisfied Was able to get in and out early and left satisfied More

by TODD.BYRNS Verified Customer Verified Customer

Helpful 0

Report | Print

They took care of my problem without an appointment! Sorry no Talk later Talk later Sorry no Talk later Talk later More

by JMANCINI5 Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly staff. Excellent customer service. Prompt turnaround. Highly recommend. Cory even remembers my name. The discounted maintenance program for my high mileage Excellent customer service. Prompt turnaround. Highly recommend. Cory even remembers my name. The discounted maintenance program for my high mileage BMW's beats the competition by a significant margin. More

by epkuivinen Verified Customer Verified Customer

Helpful 0

Report | Print

I stop in without an appointment and the service department took care of me on a Friday hour before 5. Gave me a loner and Monday car was handed back to me and the Ian a tech genius took care of an department took care of me on a Friday hour before 5. Gave me a loner and Monday car was handed back to me and the Ian a tech genius took care of an additional problem I was having. If only more business would look after their existing clients as these people has. More

Helpful 0

Report | Print