I came in for a seasonal tire swap.
Cory made the visit easy. Thanks Cory!
Cory made the visit easy. Thanks Cory!
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by JEREMYL
Verified Customer
Verified Customer
Other Employees Tagged:
Cory McConville
Very efficient in processing my service and advising me
of additional (systems updates) work needed.
of additional (systems updates) work needed.
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by B.balthaser2015
Service Price Transparency
Cory did an excellent job, he's on top of his game and a
true professional.
The technician that worked on my M2 Competition did a great job, too.
true professional.
The technician that worked on my M2 Competition did a great job, too.
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by agoldstein4
Verified Customer
Verified Customer
Service Price Transparency
Cory is very nice and professional.
I was able to get in and out and set up with my loaner very quickly.
I was able to get in and out and set up with my loaner very quickly.
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by Katherine V
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
BMW of Westlake responded
Hello Katherine , we appreciate you taking the time to leave us this feedback.
Excellent service from Cory and the Technician who did
the work Cory went out of his way to make sure I had an exceptional experience
the work Cory went out of his way to make sure I had an exceptional experience
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by agoldstein3
Verified Customer
Verified Customer
Other Employees Tagged:
Cory McConville
May 18, 2026 -
BMW of Westlake responded
We're happy to hear you had such a positive experience with our team!
May 04, 2026 -
agoldstein3 responded
Cory is a true professional and did an excellent job making my service visit quick and easy. He made sure I had a nice loaner and was very responsive to everything I needed. The technician who did the work also did an excellent job. Highly recommended
I am very happy with service & detailing work and
planning to be back very soon
planning to be back very soon
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by FW
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
BMW of Westlake responded
We are always more than happy to assist you if anything else comes up. Take care!
Cory is the best!
Always keeps me informed. Service time is reasonable. Will continue to come back
Always keeps me informed. Service time is reasonable. Will continue to come back
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by CARIEGLENDING
Verified Customer
Verified Customer
Other Employees Tagged:
Cory McConville
Apr 24, 2026 -
BMW of Westlake responded
Carie, thank you for your kind words and this wonderful review!
They were ready for me when I arrived & kept me updated
on my car. Good customer service overall. I also appreciated Cory's video overview of what happened to the car during the service. Thank you!
on my car. Good customer service overall. I also appreciated Cory's video overview of what happened to the car during the service. Thank you!
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by kimgudin
Verified Customer
Verified Customer
Other Employees Tagged:
Cory McConville
Apr 24, 2026 -
BMW of Westlake responded
Hello Kim, we appreciate you taking the time to leave us this feedback.
I had an excellent experience at this BMW service center.
From start to finish, their communication was outstanding. They kept me updated throughout the entire process, explained everything clearly, and made
From start to finish, their communication was outstanding. They kept me updated throughout the entire process, explained everything clearly, and made sure I understood what was needed without ever feeling pressured.
What really stood out was their pricing — very fair and transparent compared to other places I’ve been. No surprises, just honest recommendations and quality work. On top of that, the entire staff was incredibly kind and professional. They treated me with respect, answered all my questions, and made the whole experience smooth and stress-free. It’s not always easy to find a service center you can trust, but this one absolutely earned my confidence. Highly recommend to anyone looking for honest pricing, great communication, and top-notch service for their BMW. I’ll definitely be coming back.
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by slottedrodstick
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2026 -
BMW of Westlake responded
We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.
Brought my car in for new tires and battery.
Cory was very friendly and made the experience great. Big thanks to Cory
Cory was very friendly and made the experience great. Big thanks to Cory
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by BDMCNEELEY
Verified Customer
Verified Customer
Other Employees Tagged:
Cory McConville
Apr 21, 2026 -
BMW of Westlake responded
We are always more than happy to assist you if anything else comes up. Take care!