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Cosmo Laurino
396 Reviews
396 Reviews
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396 Reviews of Cosmo Laurino
July 19, 2021
The service experience was smooth and easy. I was given loaner and my tire was replaced in a few hours time. Everyone involved was polite and efficient . loaner and my tire was replaced in a few hours time. Everyone involved was polite and efficient . More
by SSHABER3
Verified CustomerOther Employees Tagged: Anthony Persaud
July 18, 2021
Service is excellent however the loaner vehicles should be given to clients with a full tank of fuel. I was given 1/4 fuel and had to get off the highway due to congested traffic and had to refuel beca be given to clients with a full tank of fuel. I was given 1/4 fuel and had to get off the highway due to congested traffic and had to refuel because I would not have made it home. I was very disappointed More
by JP658
July 08, 2021
Easy to get appointments,good location,service manager was answering every question I had! Technician did a good job,in a timely manner!great service,I recommend it to everyone! was answering every question I had! Technician did a good job,in a timely manner!great service,I recommend it to everyone! More
by BALI0111
July 06, 2021
Prompt service. Helpful representative. Loaner car available quickly. Kept in contact with me through texts & phone calls regarding the status of my car’s servicing. available quickly. Kept in contact with me through texts & phone calls regarding the status of my car’s servicing. More
by ultimetmetsfan
Other Employees Tagged: Martine
July 06, 2021
Amazing service. Great communication. Clean work and the loaner was very convenient. I’m glad this service location is my local one. I would recommend this location to my friends and family. This is a big i loaner was very convenient. I’m glad this service location is my local one. I would recommend this location to my friends and family. This is a big improvement from the past as well. More
by VIMAL KUMAR
June 16, 2021
I've been a customer of Rallye BMW for 10 years, and have bought three cars from this dealer. Typically, I've received excellent service, but that was before. Rallye's service experience has declined. I trie bought three cars from this dealer. Typically, I've received excellent service, but that was before. Rallye's service experience has declined. I tried reaching out to them through various email, chat, and texting tools to arrange a service, but got no response. I called to arrange for a service using their concierge pickup and delivery service, but was told it was no longer available even though it was on their web site. I finally got management's attention and they did pick up my car, but they didn't return it -- I had to pick it up, so it was only half-conceirge. In year's past, my BMW would come back spotless -- but it looks as though they barely gave it a once over in the car wash. I'm sorely disappointed in a dealer that I've previously recommended several times. I'll be doing my business elsewhere going forward. More
by LMWALSH
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