Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino | Page 40

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
415 Reviews
4.6

415 Reviews

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415 Reviews of Cosmo Laurino

December 16, 2021

Dealership Rating
Employee Rating

My car had less then 18,000 miles on and needed a full breaks repair. Shouldn’t happen on a premium vehicle that’s a lease and going back in a few short months. I will be leaving bmw after this when my le More

by MENRIGHT012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 02, 2022

Rallye BMW responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 30, 2021

Dealership Rating
Employee Rating

Exceptional Service !On My recent service visit to Exceptional Service ! On My recent service visit to Rallye BMW my service advisor Cosmo Laurino and service manager Chris Blanco worked diligently to More

by 3MANCUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Rallye BMW responded

Frank, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Chris or Cosmo know if we can be of further assistance.

November 28, 2021

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Employee Rating

Amazing! The best people they really care and make my experience worry free! I recommend this business all the time. More

by Elizafeast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud , David O’Neill, Emily Reardon, Adam Romano

Nov 28, 2021

Rallye BMW responded

Eliza, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

November 24, 2021

Dealership Rating
Employee Rating

They are very thorough and efficient when I have have my vehicle serviced Always a goodexperience. More

by debmoo1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz

Nov 24, 2021

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2021

Dealership Rating
Employee Rating

Best ever I have ever gone to. Thanks for helping me out It was a good experience More

by DrBiju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2021

Rallye BMW responded

Dr. Jiju, Thank you for taking the time to share your thoughts on working with Cosmo and our team. We're glad to hear we delivered such a great experience!

November 12, 2021

Dealership Rating
Employee Rating

Guys are super professional. Had a small issue of some damage after service paint got chipped. They were kind enough to have it paint and fixed at no charge. They even did it twice since the first paint j More

by gio4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud , David O’Neill, Emily Reardon, Adam Romano

Nov 14, 2021

Rallye BMW responded

It's great to hear that Dennis and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

November 04, 2021

Dealership Rating
Employee Rating

everything was perfectly handled during these unprecedented times and i was glad ot see that all safety precautions that i was looking for were in fact in place More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Rallye BMW responded

Thank you for taking the time to share your feedback with us, Paul. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 28, 2021

Dealership Rating
Employee Rating

Going to Rallye for my car services is like experiencing a breeze of fresh air. Everyone is down to earth and courteous, the work is done and no aggravation. More

by ESOLBRU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Rallye BMW responded

Thank you for taking the time to share your feedback with us. Cosmo and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2021

Dealership Rating
Employee Rating

The service is done promptly and the service rep is very professional. Highly recommend for all. More

by saucheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

September 12, 2021

Dealership Rating
Employee Rating

My end to end experience was flawless - - from the point of driving in, describing an issue, explaining service to picking up/dropping of my loaner car. More

by IGECASMCCARTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Anthony Persaud , David O’Neill, Klint Papadelias

Sep 12, 2021

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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