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Courtney Crook
Courtney Crook at Don Ayres Honda

Courtney Crook | Page 5

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
105 Reviews
5.0

105 Reviews

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105 Reviews of Courtney Crook

February 24, 2024

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Employee Rating

Service and people are friendly and professional. Quality and of work has always been the best! More

by Dave
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2024

Don Ayres Honda responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2024

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Quick service and kind staff. Have not been unhappy yet. First time buying a foreign car More

by Michelle
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Finance Experience
Recommend Dealer
Yes
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Feb 14, 2024

Don Ayres Honda responded

We are so glad that we had the opportunity to work with you, Michelle, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 09, 2024

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Excellent experience. My advisor was professional and courteous. Had me out in record time. Thanks! More

by chris4369
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 09, 2024

Don Ayres Honda responded

Thank you, Chris, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2024

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Courtney was super nice, and helpful, and explained what all needed done on my car! More

by Mariah
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Purchase Time
Recommend Dealer
Yes
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Jan 03, 2024

Don Ayres Honda responded

Mariah, Thank you! Courtney and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

December 31, 2023

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Employee Rating

Courtney did a great job! It was wonderful working with her. Thank you so much! More

by Donna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 01, 2024

Don Ayres Honda responded

Thank you, Donna, for the kind words for Courtney and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 30, 2023

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Employee Rating

Very informative professional and responsive. Completed service in a timely manner. Was greeted upon arrival. More

by Amaldeney
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 01, 2024

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

Dec 30, 2023

Amaldeney responded

Great Dealer!

December 22, 2023

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Employee Rating

Easy in and out. They always take great care of us whenever we come in! More

by Stanleys520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 08, 2023

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Employee Rating

It was a pleasure to observe the consistent courtesy displayed by ALL the employees as they interacted with customers. 100% is hard to get these days! More

by kbird77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Dec 10, 2023

Don Ayres Honda responded

It's great to hear that Courtney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

Dec 10, 2023

kbird77 responded

It was a pleasure to observe the consistent courtesy displayed by ALL the employees as they interacted with customers. 100% is hard to get these days! Of particular note was the professional customer service Courtney Crook provided to me. Courtney clearly demonstrated her commitment to being the best in every aspect of her work. I found Courtney to be very candid, knowledgeable and forthcoming as she carefully answered and explained the multiple questions I asked. Courtney was very busy with other customers but always gave me her full attention when I had additional questions.

November 22, 2023

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Service was good, they had car done quicker than expected. Everyone was polite and courteous. More

by fuhman56
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 22, 2023

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2023

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Employee Rating

Excellent service! Courtney Cook my Service Advisor is always great to work with.! Love my Honda Fit! More

by jackieR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 21, 2023

Don Ayres Honda responded

Jackie, Thank you! Courtney and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your Honda Fit! Thank you for choosing Don Ayres Honda.

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