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Courtney Crook

Overview Reviews (103) Inventory (200)

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Courtney Crook

Courtney Crook | Page 4

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0

103 Reviews

Overview Reviews (103) Inventory (200)

5.0

103 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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103 Reviews of Courtney Crook

July 21, 2024

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Employee Rating

Predictable, reliable and sincere customer experience always in sales and service. Great staff and ethos. Recommended based on three decades of experience with them, always in sales and service. Great staff and ethos. Recommended based on three decades of experience with them, More

by fwpsych

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kruger , Dillon Steenport, Zoe Meier Five star

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Jul 22, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 18, 2024

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Employee Rating

had a recall. it was taken care of without a hassle and in a timely manner it was taken care of without a hassle and in a timely manner More

by dbaldauf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

June 05, 2024

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Employee Rating

We just had our first service and the technician was great! We will definitely come back. great! We will definitely come back. More

by NW611

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Sullivan, Charles Suter, Ron Conner, Paul Evans, Addison Migna , Zach Chausse, Joseph Exner, David Salmonowicz, Dillon Steenport

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Jun 06, 2024 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 27, 2024

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Employee Rating

This was my first time at Don Ayres Honda and Courtney Crook as the service agent was outstanding! Crook as the service agent was outstanding! More

by roy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2024 -

Don Ayres Honda responded

Thank you, Roy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 21, 2024

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Employee Rating

Courtney called me shortly after my appointment and explained everything to me in detail. I will be back. explained everything to me in detail. I will be back. More

by mcline611

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 22, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Courtney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

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Employee Rating

I’m very pleased with the service I get. The staff is courteous and they seem to give it their all when to make sure the job is done correctly and the customer is satisfied with the service The staff is courteous and they seem to give it their all when to make sure the job is done correctly and the customer is satisfied with the service provided. More

by jproffitt2737

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 22, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

March 04, 2024

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Employee Rating

Always courteous. They take great care of me and my car! I’ve been doing business with them for many years and I don’t plan on going anywhere else. They take great care of me and my car! I’ve been doing business with them for many years and I don’t plan on going anywhere else. More

by dianajschmidt

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zach Chausse, Jeff Ward

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Mar 04, 2024 -

Don Ayres Honda responded

Diana, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

February 27, 2024

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Employee Rating

Service was exceptional. Courtney when above and beyond our expectations. Would highly recommend Don Ayer’s to service your Honda. Courtney when above and beyond our expectations. Would highly recommend Don Ayer’s to service your Honda. More

by Augiewilhelm

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 27, 2024 -

Don Ayres Honda responded

It's great to hear that Courtney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

February 24, 2024

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Employee Rating

Service and people are friendly and professional. Quality and of work has always been the best! Quality and of work has always been the best! More

by Dave

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 25, 2024 -

Don Ayres Honda responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2024

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Employee Rating

Quick service and kind staff. Have not been unhappy yet. First time buying a foreign car Have not been unhappy yet. First time buying a foreign car More

by Michelle

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Finance Experience

Recommend Dealer

Yes

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Feb 14, 2024 -

Don Ayres Honda responded

We are so glad that we had the opportunity to work with you, Michelle, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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