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Courtney Crook
Courtney Crook at Don Ayres Honda

Courtney Crook | Page 4

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
105 Reviews
5.0

105 Reviews

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105 Reviews of Courtney Crook

August 22, 2024

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Employee Rating

Service advisor was very polite and communication was great. Kept me updated throughout the experience More

by jimgodfrey77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2024

Don Ayres Honda responded

Jim, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2024

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Employee Rating

Our service rep. , Courtney is friendly and efficient. Recall work was done in less than a day and I was provided with a free rental. More

by s.overbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2024

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Courtney and our team, and we look forward to working with you again.

July 21, 2024

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Predictable, reliable and sincere customer experience always in sales and service. Great staff and ethos. Recommended based on three decades of experience with them, More

by fwpsych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kruger , Dillon Steenport, Zoe Meier Five star

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Jul 22, 2024

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 18, 2024

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had a recall. it was taken care of without a hassle and in a timely manner More

by dbaldauf
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2024

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

June 05, 2024

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We just had our first service and the technician was great! We will definitely come back. More

by NW611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sullivan, Charles Suter, Ron Conner, Paul Evans, Addison Migna , Zach Chausse, Joseph Exner, David Salmonowicz, Dillon Steenport

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Jun 06, 2024

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 27, 2024

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Employee Rating

This was my first time at Don Ayres Honda and Courtney Crook as the service agent was outstanding! More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2024

Don Ayres Honda responded

Thank you, Roy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 21, 2024

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Courtney called me shortly after my appointment and explained everything to me in detail. I will be back. More

by mcline611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2024

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Courtney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

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Employee Rating

I’m very pleased with the service I get. The staff is courteous and they seem to give it their all when to make sure the job is done correctly and the customer is satisfied with the service More

by jproffitt2737
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2024

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

March 04, 2024

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Always courteous. They take great care of me and my car! I’ve been doing business with them for many years and I don’t plan on going anywhere else. More

by dianajschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Chausse, Jeff Ward

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Mar 04, 2024

Don Ayres Honda responded

Diana, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

February 27, 2024

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Employee Rating

Service was exceptional. Courtney when above and beyond our expectations. Would highly recommend Don Ayer’s to service your Honda. More

by Augiewilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 27, 2024

Don Ayres Honda responded

It's great to hear that Courtney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

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