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Courtney Crook

Overview Reviews (105) Inventory (233)

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Courtney Crook

Courtney Crook | Page 6

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0

105 Reviews

Overview Reviews (105) Inventory (233)

5.0

105 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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105 Reviews of Courtney Crook

November 20, 2023

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Employee Rating

Always a fabulous experience! Clean, well mannered staffing who are a pleasure to work with. Time estimated is always accurate. Never a worry when taking my car here! Staff is Clean, well mannered staffing who are a pleasure to work with. Time estimated is always accurate. Never a worry when taking my car here! Staff is second to none! More

by April.lehman

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 20, 2023 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, April, and look forward to your next visit.

November 01, 2023

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Employee Rating

Everything went very smoothly for my first service on this car. The staff are all very professional, pleasant, and helpful. this car. The staff are all very professional, pleasant, and helpful. More

by Donna Dawes

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 02, 2023 -

Don Ayres Honda responded

Donna, Thank you for taking the time to share your thoughts on working with Courtney and our team. We're glad to hear we delivered such a great experience!

October 26, 2023

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Employee Rating

I brought my CRV in for routine maintenance and was pleased with the service. Courtney was my advisor and answered all my questions. The service was done in a timely manner. pleased with the service. Courtney was my advisor and answered all my questions. The service was done in a timely manner. More

by fujiocent1787

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 26, 2023 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. Courtney and our team appreciate your business and hope to see you again soon!

October 23, 2023

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Employee Rating

Always received excellant service and great communication from all technicians. The appointment scheduling is efficient, and the oil change price is great. from all technicians. The appointment scheduling is efficient, and the oil change price is great. More

by ademuyt

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 23, 2023 -

Don Ayres Honda responded

Thanks for sharing about your service experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 04, 2023

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Employee Rating

Courtney went above and beyond when repairs took longer than expected and made sure we were taken care of. than expected and made sure we were taken care of. More

by jodimayjune

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 04, 2023 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Courtney here at Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 04, 2023

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Employee Rating

Always great service, people and very attentive to what your needs are. I would recommend Don Ayres to everyone. your needs are. I would recommend Don Ayres to everyone. More

by Warrenee68

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Squires, Charles Suter, Rick Kruger

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Oct 04, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2023

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Employee Rating

Great service, great atmosphere, and my vehicle was in and out in a very timely manner. and out in a very timely manner. More

by Kevin

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Workmanship

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Recommend Dealer

Yes

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Sep 29, 2023 -

Don Ayres Honda responded

Thank you for your very kind review, Kevin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

September 22, 2023

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Employee Rating

Good dealership and service department very professional, very clean even under all the new construction very clean even under all the new construction More

by ll_campbell

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2023 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Courtney and our team were able to help, and we hope to see you again!

September 13, 2023

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Courtney is great to work with and the service is always top notch and on time! top notch and on time! More

by jodynseattle

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Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 13, 2023 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business, Jody, and hope to see you again soon!

August 23, 2023

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Employee Rating

Always courteous, professional, knowledgeable and explains thoroughly. Courtney answered all my questions and did everything she could to expedite my service. explains thoroughly. Courtney answered all my questions and did everything she could to expedite my service. More

by 05K

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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