Courtney Whalen | Page 15
Service Advisor
Sunshine Toyota
1355 West Dickman Road
Battle Creek, MI 49037
Dealership Experience
18 yrs, 10 mos
Industry Experience
19 yrs, 10 mos
167 Reviews
Write a Review167 Reviews of Courtney Whalen
June 08, 2018
Purchase and Service I bought my 4Runner at Sunshine and I get all of my service done here. I wouldn’t go anywhere else. The staff is friendly and timely. The work they do I bought my 4Runner at Sunshine and I get all of my service done here. I wouldn’t go anywhere else. The staff is friendly and timely. The work they do is outstanding. I love this dealership! More
Other Employees Tagged: Krista Shields, Alysa Clines
June 07, 2018
Friendly staff Very helpful and friendly . I did not feel pushed into anything. They showed me everything I needed to know about my Rav 4. they called me to thank me Very helpful and friendly . I did not feel pushed into anything. They showed me everything I needed to know about my Rav 4. they called me to thank me for my business More
Other Employees Tagged: Tyler Bloomfield , Aimee Alger
June 01, 2018
65000 service, brakes replaced, paint sealant Excellent service as usual. Team members work well together with Alysa able to cash me out without having to wait for Courtney to return from lunch. Excellent service as usual. Team members work well together with Alysa able to cash me out without having to wait for Courtney to return from lunch. Waiting atmosphere is relaxed and other customers friendly. Easy to make appointment and Courtney was able to schedule all my vehicle issues in one visit which I so appreciated!! I cannot say enough good about this dealership! I always feel Dave Hoexter and Courtney Whalen take very good care of me and I am most satisfied. More
Other Employees Tagged: Alysa Clines , Dave Hoexter
May 31, 2018
Professional and very nice. Made me feel they appreciated my business and cared if they had satisfied all my concerns. A very professional dealership that rewards loyalty. Well Made me feel they appreciated my business and cared if they had satisfied all my concerns. A very professional dealership that rewards loyalty. Well appointed waiting area. More
Other Employees Tagged: Dave Hoexter
May 29, 2018
Met all my needs for service Great service in a timely manner. Every thing I expected to have checked was complete. Comfortable waiting room that served great hot morning coffe Great service in a timely manner. Every thing I expected to have checked was complete. Comfortable waiting room that served great hot morning coffee too! More
May 24, 2018
Great Experience! Quick and friendly service. A comfortable waiting lounge with complementary refreshments. A free car wash. What else could you ask for? Thank you Sun Quick and friendly service. A comfortable waiting lounge with complementary refreshments. A free car wash. What else could you ask for? Thank you Sunshine Toyota service department! More
Other Employees Tagged: Kris Howes, Alysa Clines , Dave Hoexter
May 23, 2018
Great Your staff in the service department is the best I have every seen. Very knowledgeable and very very friendly and willing to go that extra mile for t Your staff in the service department is the best I have every seen. Very knowledgeable and very very friendly and willing to go that extra mile for the costumers especially Courtney. More
Other Employees Tagged: Alysa Clines
May 22, 2018
Always great service at Sunshine We are very satisfied with the service we receive from Sunshine Toyota. Courtney gave us such good service the last time we brought our Prius in that We are very satisfied with the service we receive from Sunshine Toyota. Courtney gave us such good service the last time we brought our Prius in that I called her specifically this time. She set up the appointment immediately for the date and time we requested and was waiting for us when we came in today, even calling us by name! Such personalized customer service is rare and especially appreciated. We arrived earlier than anticipated and were promptly served. This is the best service department ever! Thanks so much! More
May 18, 2018
Another great experience at Sunshine Working with Courtney is always wonderful. She treats me as if I am the only customer in the shop. I never worry that I wont get the best service po Working with Courtney is always wonderful. She treats me as if I am the only customer in the shop. I never worry that I wont get the best service possible. More
May 15, 2018
Great Service Called and set up the appointment, driver came to my office and picked up the car, got a call for additional work to be done, agreed to the work, and Called and set up the appointment, driver came to my office and picked up the car, got a call for additional work to be done, agreed to the work, and a couple of hours later the car was dropped off at my office. I didn't have to do anything but call and hand over my keys, it doesn't get a lot easier than that. More

