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Courtney Whalen
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Courtney Whalen | Page 16
Service Advisor
Sunshine Toyota
1355 West Dickman Road
Battle Creek, MI 49037
162 Reviews
Dealership Experience
16 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
162 Reviews
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162 Reviews of Courtney Whalen
April 20, 2018
No pressure. Care is exceptional No pressure dealing whatsoever. Bought a used Toyota Senna. Van was absolutely spotless. Service has been amazing. Very friendly people to work with No pressure dealing whatsoever. Bought a used Toyota Senna. Van was absolutely spotless. Service has been amazing. Very friendly people to work with. I highly recommend this dealership and will definitely be looking here when we are in the market again for a new vehicle More
by Luvmymommyvan
Other Employees Tagged: Aimee Alger , Jim Froelich
Helpful 
April 20, 2018
Awesome experience I’m always treated well at Sunshine Toyota. The staff is friendly and knowledgeable. The customer lounge is five star. I love the huge variety of snac I’m always treated well at Sunshine Toyota. The staff is friendly and knowledgeable. The customer lounge is five star. I love the huge variety of snacks and soft drinks. More
by Kris
Other Employees Tagged: John Gessner, Kris Howes, Alysa Clines , Dave Hoexter
April 20, 2018
Toyota Sens Service Courtney and David are exceptional employees. They go out of the way to provide these highest level of service. Warm and friendly. You are lucky to Courtney and David are exceptional employees. They go out of the way to provide these highest level of service. Warm and friendly. You are lucky to have them as employees.. J. Goss More
by Joe Goss
Other Employees Tagged: Dave Hoexter
April 18, 2018
Awsome as always Never had a bad experience and this has been exceptional as well... Had an oil change & it was done by the time I finished my cup of coffee... Never had a bad experience and this has been exceptional as well... Had an oil change & it was done by the time I finished my cup of coffee... More
by Chibull17
Other Employees Tagged: Kris Howes, Alysa Clines , Dave Hoexter
April 17, 2018
scheduled lease maintenance Made appointment online- quick and easy on my time. Courtny explained all items and gave me a quote for door edge guards. I was in and out in about 3 Made appointment online- quick and easy on my time. Courtny explained all items and gave me a quote for door edge guards. I was in and out in about 35 minutes. More
by jake72
April 14, 2018
Excellent We were going on vacation and took my Highlander in just to be checked so that everything was ok with it before traveling. They were very accommodat We were going on vacation and took my Highlander in just to be checked so that everything was ok with it before traveling. They were very accommodating to me and did a wonderful job! More
by Linda
Other Employees Tagged: Dave Hoexter
April 13, 2018
Great service! I’ve been coming to Sunshine Toyota for 30 years, having first purchased a car with the help of salesman Bob Surprenant. My family has bought every c I’ve been coming to Sunshine Toyota for 30 years, having first purchased a car with the help of salesman Bob Surprenant. My family has bought every car since from Bob, and we drive from Kalamazoo for servicing the cars. The staff is friendly and knows us and our cars. The service department is quick and efficient. The waiting area is comfortable and inviting, with refreshments and WiFi. All of these factors make the total experience enjoyable. Thank you for years of great service! More
by LSMc
Other Employees Tagged: Alysa Clines
April 05, 2018
What a great team! I loved my 2012 Prius Plug-In that Sunshine had brought to Michigan from New York. At my last service appointment Courtney told me about a 2018 Plug- I loved my 2012 Prius Plug-In that Sunshine had brought to Michigan from New York. At my last service appointment Courtney told me about a 2018 Plug-In that was in stock. She knew I would want to take a look at the new model. It had already sold before I could even see it. Courtney kept an eye out for other Plug-Ins coming through and called me when there was another Plug-In and she thought I would love it. She and I are both purple people, but we like some of the other bright colors and the Blue Magnetism on this car was very striking. I came to Sunshine directly from work and met Justin and looked over my new car. I knew immediately that this would be my new car. Justin and Aimee made everything with the purchase smooth and easy. The trade-in amount for my 2012 model was calculated while we discussed the purchase. Courtney and David both popped over from service to check if I was satisfied with the new model and color. I love my new car. The team at Sunshine was wonderful to work with. I have been a loyal customer with Sunshine since 2007 when I bought my first Prius. I have never had a complaint with anything. They take care of me, and my cars, and make sure I am satisfied. More
by sdmcnabb
Other Employees Tagged: Aimee Alger, Justin Etheridge , Dave Hoexter
April 03, 2018
Great Service Team I love how the service representatives know me by name and greet me when I arrive. They are attentive to my car issues and offer valuable input and s I love how the service representatives know me by name and greet me when I arrive. They are attentive to my car issues and offer valuable input and solutions. They listen to my concerns and know how to address my car problems. More
by SHS
Other Employees Tagged: Alysa Clines , Dave Hoexter
March 30, 2018
Courtney provides excellent service. Courtney is the best auto service person I have ever dealt with. She is the reason why I always come back to Sunshine Toyota. Thank you. Courtney is the best auto service person I have ever dealt with. She is the reason why I always come back to Sunshine Toyota. Thank you. More
by Carole
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