Courtney Whalen
Courtney Whalen at Sunshine Toyota

Courtney Whalen | Page 16

Service Advisor

Sunshine Toyota

1355 West Dickman Road
Battle Creek, MI 49037

Contact Me
not yet
rated
167 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

not yet
rated

167 Reviews

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167 Reviews of Courtney Whalen

May 02, 2018

Dealership Rating
Employee Rating

We leased a new RAV4. I have had a long and excellent relationship with Sunshine Toyota. Jim Froelich is a professional and I respect him. Courtney and Dave in the Servic More

by wassie11@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aimee Alger, Jim Froelich, Dave Hoexter

May 08, 2018

Sunshine Toyota responded

We cannot thank you enough for all the business you have chosen to do with us over the years! We are so happy that we have built an excellent relationship together. We cannot wait to see you again to continue to strengthen our relationship.

April 30, 2018

Dealership Rating
Employee Rating

Service on my 2017 Camry Great dealership and customer Service! I didn't have an appointment but didn't have to wait long and they did a great job on my Camry More

by LindaC
Customer Service
Recommend Dealer
Yes
May 08, 2018

Sunshine Toyota responded

Hi Linda, We are so glad that we were able to take such great care of your Camry. We greatly appreciate your choice us coming to us. We cannot wait to see you again and provide more exceptional care for you car.

April 30, 2018

Dealership Rating
Employee Rating

Great Experience On time, efficient, in and out. Great customer service from Courtney, and reminders from Jim Frolich. Thank you! The donut and coffee was appreciated More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Froelich

May 08, 2018

Sunshine Toyota responded

Thank you so much for visiting us! We are so glad that you had such a positive experience with us. We greatly appreciate your business, and cannot wait to see you again soon.

April 24, 2018

Dealership Rating
Employee Rating

Friendly and efficient employees. Service Reps and all employees are so friendly and help in any way they can. I was told by family my back lights weren't working but Courtney got me More

by deb64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2018

Sunshine Toyota responded

Thank you so much for taking time to write a review! We also thank you for choosing us for all your purchasing and servicing needs. We work very hard to make sure that you have the best experience with us, and we are so happy that you enjoyed your time here. We cannot wait to see you again.

April 21, 2018

Dealership Rating

Excellent work with a smile. Easy to get in for a quick appt. No wait. Very helpful with a smile. The waiting room has all the frills and refreshments too. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gessner, Alysa Clines

May 08, 2018

Sunshine Toyota responded

We are so happy you enjoyed your time at Sunshine. We make sure that the waiting room always has great amenities. Thank you so much for choosing us for all your auto servicing needs. We are working to make sure the next time you come in is even better. Cannot wait to see you soon.

April 20, 2018

Dealership Rating
Employee Rating

Awesome experience I’m always treated well at Sunshine Toyota. The staff is friendly and knowledgeable. The customer lounge is five star. I love the huge variety of snac More

by Kris
Recommend Dealer
Yes

Other Employees Tagged: John Gessner, Kris Howes, Alysa Clines , Dave Hoexter

May 08, 2018

Sunshine Toyota responded

We are so happy that you always feel that you are treated well here. We go to great lengths to make sure that we provide outstanding service for each customer, and we are so glad you feel the same way. We appreciate your continued business here at Sunshine. We hope to see you soon.

April 20, 2018

Dealership Rating
Employee Rating

No pressure. Care is exceptional No pressure dealing whatsoever. Bought a used Toyota Senna. Van was absolutely spotless. Service has been amazing. Very friendly people to work with More

by Luvmymommyvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aimee Alger, Jim Froelich

May 08, 2018

Sunshine Toyota responded

Thank you so much for choosing to buy from us. We take great pride in creating a buyer friendly environment and we are so happy you had a positive experience. We are so happy you are continuing your service at Sunshine. We hope to see you again soon.

April 20, 2018

Dealership Rating
Employee Rating

Toyota Sens Service Courtney and David are exceptional employees. They go out of the way to provide these highest level of service. Warm and friendly. You are lucky to More

by Joe Goss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Hoexter

May 08, 2018

Sunshine Toyota responded

Thank you so much for taking time out of your day to write a review. We greatly appreciate your business, and we are so glad that you have enjoyed our service department. Both Courtney and David are absolutely exceptional and we recognize how lucky we are to have them. We hope to see you again soon, so we can provide you with more exceptional service.

April 18, 2018

Dealership Rating
Employee Rating

Awsome as always Never had a bad experience and this has been exceptional as well... Had an oil change & it was done by the time I finished my cup of coffee... More

by Chibull17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Howes, Alysa Clines , Dave Hoexter

May 08, 2018

Sunshine Toyota responded

We are so happy that your continued use of our dealership has lead to many positive experiences. We take great pride in our work and we are so glad you have enjoyed using us. Thank you so much for choosing us and for your continued support. We hope to see you in again soon.

April 18, 2018

Dealership Rating
Employee Rating

scheduled lease maintenance Made appointment online- quick and easy on my time. Courtny explained all items and gave me a quote for door edge guards. I was in and out in about 3 More

by jake72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2018

Sunshine Toyota responded

We are so happy your scheduled service was quick and easy. We work very hard to make sure that all service appointments go as smoothly as yours. Thank you so much for choosing to do business with us. We hope to see you again soon.

...
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