Courtney Whalen | Page 3
Service Advisor
Sunshine Toyota
1355 West Dickman Road
Battle Creek, MI 49037
Dealership Experience
18 yrs, 10 mos
Industry Experience
19 yrs, 10 mos
167 Reviews
Write a Review167 Reviews of Courtney Whalen
May 23, 2022
Excellent customer service. Did not even buy the car from them and they treat us as valued customers. My father is 97 and lives alone and i’m his daughter and live in a differen Did not even buy the car from them and they treat us as valued customers. My father is 97 and lives alone and i’m his daughter and live in a different state. I have called Sunshine Toyota with just general questions and they are always willing to spend time with me. They do complimentary customer pick. Today I called because I believed my fathers car fob needed a new battery. They actually sent a service person to my fathers house who replaced the battery and made sure that fixed the problem. All at no charge. I would definitely recommend them. More
Other Employees Tagged: Kris Howes
April 03, 2022
Was easy to schedule an appointment, my car was taken in on time, and completed in a timely manner. I was greeted by the service writer, and by Brad, the sales manager. on time, and completed in a timely manner. I was greeted by the service writer, and by Brad, the sales manager. More
March 29, 2022
I was greeted as soon as I entered the device area. Courtney was the service writer. Courtney greeted by name, in a polite and personal manner. Courtney confirmed what was being done that afternoon. Th Courtney was the service writer. Courtney greeted by name, in a polite and personal manner. Courtney confirmed what was being done that afternoon. The work was completed correctly and in a timely manner. Courtney advised me what the bill was, and asked if I had any questions. The waiting area was clean and well kept. Brad, one of the sales managers, stopped and carried on a friendly conversation for approximately five minutes. I have always been treated very well at Sunshine Toyota, and that day was more of the same. More
Other Employees Tagged: Steve Schultz
March 15, 2022
I was really happy to try this Dealership for the first time. I usually take my Lexus up to Lansing Lexus dealer and I found the experience in a little cheaper keeping it in my local town. time. I usually take my Lexus up to Lansing Lexus dealer and I found the experience in a little cheaper keeping it in my local town. More
Other Employees Tagged: Kris Howes, Alysa Clines
March 03, 2022
They have a good service department. Staff all seem very friendly. They set up appointments fairly quickly Staff all seem very friendly. They set up appointments fairly quickly More
Other Employees Tagged: Randy Dibiaggio , Aimee Alger, Steve Schultz
February 07, 2022
Fixed the car right the first time. Not much to communicate progress or return phone calls. communicate progress or return phone calls. More
Other Employees Tagged: Kris Howes, Alysa Clines
October 30, 2021
Tyler B is an awesome sales guy! He gave me info when I asked and was very helpful. Courtney and service dept are awesome too! asked and was very helpful. Courtney and service dept are awesome too! More
Other Employees Tagged: Tyler Bloomfield , Aimee Alger
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