Craig DiBella | Page 4

Great experience Had a very professional experience with tom ( salesman) and Craig DiBella( general manager)a very non stressful dealing in buying a new Buick Encore w Had a very professional experience with tom ( salesman) and Craig DiBella( general manager)a very non stressful dealing in buying a new Buick Encore which I love and would go back to buy my next vehicle with no apprenhence.Five star rating and Lester Glenn should be thankful for having such professional employees working for them as tom and Craig .. More

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Car shopping Came in looking for a new car and Paul Koblentz helped me find just what I was looking for! He was friendly and knowledgeable and his manager Craig Di Came in looking for a new car and Paul Koblentz helped me find just what I was looking for! He was friendly and knowledgeable and his manager Craig Dibella was helpful too. More

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Love my 1500 Mike Amarando was great in helping me find the exact truck I wanted. I would highly recommend and all the people at LesterGlenn. I could not be happie Mike Amarando was great in helping me find the exact truck I wanted. I would highly recommend and all the people at LesterGlenn. I could not be happier with my purchase from them. More

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Car Shopping I was shopping for a new car when I stopped at Lester Glenn and was fortunate enough to have salesperson Paul Koblentz help me during my visit. Paul w I was shopping for a new car when I stopped at Lester Glenn and was fortunate enough to have salesperson Paul Koblentz help me during my visit. Paul was friendly, knowledgeable and courteous as was his manager, Craig Dibella. I will definitely return to this dealership when I'm ready to purchase. More

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Treated me great I went to Lester Glenn Buick/GMC to look for a full size SUV. I dealt with Paul and he was very knowledgeable about the used vehicles on the lot. I a I went to Lester Glenn Buick/GMC to look for a full size SUV. I dealt with Paul and he was very knowledgeable about the used vehicles on the lot. I also dealt with the manager Craig who was very pleasant and really helped me with my needs and got me into the perfect SUV. I did the financing with Jerry and he was not pushy at all and gave me loads of options to consider and he really seemed like he cared. All I can say is thank you to all three reps of a caring company. I definitely received the experience I was hoping for. More

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Great vehicle purchased with outstanding customer service Ziggy really new about the used product he was consuting me on. After driving the vehicle, I knew I was going to buy it. The negotiations went very ea Ziggy really new about the used product he was consuting me on. After driving the vehicle, I knew I was going to buy it. The negotiations went very easy. Met with the General Manager, Craig, and he also made me feel very comfortable with the whole transaction. Jerry did my paperwork and he got me out very quickly. Thank you Lester Glen Buick GMC for a great experience. More

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Trade in $/Finance scheme Recently purchased a used 2015 Ford Fusion from Lester Glenn. I am a single mom and was proud that I would and have the confidence to purchase a car Recently purchased a used 2015 Ford Fusion from Lester Glenn. I am a single mom and was proud that I would and have the confidence to purchase a car on my own. So, I decided to trade in my 2006 envoy for the necessary down payment which was $800. Once the deal was approved, I noticed on my paperwork that on the paperwork they only gave me a credit for $600. I asked my salesman where the other $200 was and he called the general manager, Craig. They never explained to me where it went. I also asked several times what was my interest rate. Finally, after much persistence, they told me 9.2%. Jerry, in finance was relentless at me trying to get the extended warranty at $1400 PLUS a $250 deductible. He tried to tell me that if I left the dealer today and my engine or transmissions ceases, I would have no coverage. I replied, if you sold me a lemon then I would be back and hopefully that won't be the case. I kept telling him no but then MAGICALLY he said what if I keep your payments the same and give you the warranty? He ran the contract and to my surprise by interest rate was now 7.20%. I said...Are you kidding me?! If I take this warranty my interest rate will drop by 2%?! Just for that reason alone, I am not taking this deal because it upsets me that you don't offer me that for my loan. Well apparently, they are in cohoots with the bank. They get to play with 2% of YOUR money and they do with it what they will. And even though this is legal the state frowns upon it, if they see they are marking up loans to women and minorities...which I am both! I believe this dealer took advantage of me as a woman and lined their own pockets with the finance and trade difference. Shame on them. I called the dealer to speak with the owner and after speaking with him, he said he would do an investigation. Adam never had the professional courtesy to return my numerous phone calls. I just wanted him to do right and fix the shadiness that went down. So much for the Lester Glenn experience. Mine was NOT a positive one! I will be taking steps so that my complaint and dissatisfaction are heard at a higher level. More

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Amazing salesman! My husband and I went to Lester Glenn Buick in Toms River looking for a new automobile. We were met by a friendly , highly knowledgeable salesman, Pau My husband and I went to Lester Glenn Buick in Toms River looking for a new automobile. We were met by a friendly , highly knowledgeable salesman, Paul Koblentz. He answered all our questions made this difficult process a breeze. Thank you Paul and Lester Glenn for this amazing sales and customer service!! Highly recommended to all friends family and anyone looking for a new vehicle. SP More

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