Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 9

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

March 03, 2025

Dealership Rating
Employee Rating

Sean went above and beyond helping me purchase my vehicle from Ford Norton. The dealership made the process easy and did a great job. I would highly recommend this dealership. More

by pandkenterprises
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Mar 03, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Sean had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 05, 2025

Ken Ganley Ford Norton responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

March 02, 2025

Dealership Rating
Employee Rating

He listened to what I said and sold me a truck that met my needs. More

by jamesshirley339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 03, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Mar 05, 2025

Ken Ganley Ford Norton responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

February 27, 2025

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Thank you Franco- We love our new 2023 Escape! You was very patient with us- Thanks again! We will refer you to everybody and recommend they come see you personally!! More

by Hogwash110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Franco provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2025

Dealership Rating
Employee Rating

This was the easiest car buying experience I’ve ever had. Joe was so nice! He explained everything and showed me around my new escape and answered all of my questions. More

by Travel50states
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Feb 26, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

February 19, 2025

Dealership Rating
Employee Rating

Would have liked more for my trade but. It's ok. So far I like my new truck . I've never been spoiled like this with so many fancy things More

by dodger_patterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback. We sincerely value your business and hope you'll continue to enjoy your new truck. Please don't hesitate to reach out if you need any further assistance!

February 15, 2025

Dealership Rating
Employee Rating

Great group of people to work with made my purchase stress free!! Gavin did a great job assisting with the transaction More

by Jen2011granger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes

Feb 17, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Feb 18, 2025

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Dealership Rating
Employee Rating

Very nice people very helpful. I have purchased all my cars from here with Desmond, have had 2 friends so the same even my parents get their trucks from Desmond and Ken Ganley Ford More

by acamedic2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Desmond and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 14, 2025

Dealership Rating
Employee Rating

Had this chance of working with Desmond multiple times. Desmond is easy to work with and will get you in the vehicle you need. This past November my grandmother who is in her 80s was looking to get a Bronc More

by Chazmyers2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Feb 14, 2025

Ken Ganley Ford Norton responded

Thank you, Chaz! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Feb 14, 2025

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Dealership Rating
Employee Rating

Top notch service as Always ! Tony Zuppe is such a good asset to the dealership’s sales team. Tom Yerace is an amazing General Manger always Willing to help, there is not many Ge More

by Skeeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 12, 2025

Dealership Rating
Employee Rating

This dealership was really great. The person who we dealt with, Desmond Norvell, really knew his stuff and was instrumental in finding a vehicle that filled the need of a family emer More

by Huntray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Sam Adrian

Feb 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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