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Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 9

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

April 11, 2025

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Employee Rating

Jack was excellent from start to finish. He listened to the concerns and needs and found a way to get the best deal for all of us. More

by chriscapozzi5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

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Apr 11, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 10, 2025

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Employee Rating

Ganley Ford provided clear, accurate information about the vehicle we were considering. They answered all of our questions in a straightforward manner. There was no pressure. They were friendly and couteo More

by Winnran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Gavin Barnes

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Apr 10, 2025

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that we were able to assist you and that you had such a positive experience.

April 10, 2025

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Employee Rating

Jack was an amazing salesperson! If you need a vehicle- go see Jack! We had a great experience. More

by JennStobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

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Apr 10, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2025

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Employee Rating

Tony Zuppe and the whole Ken Ganley Ford dealership team was top shelf when it came to purchasing my new Bronco. I live 3 hrs away and they made it very easy prior to my trip there by getting my financing a More

by Cheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

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Apr 06, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 04, 2025

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Employee Rating

Very friendly workers, pleasant to work with. Others walking through checked on us while we waited. More

by bigbuddy1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes

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Apr 05, 2025

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 04, 2025

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Employee Rating

Excellent salesman - Desmond. Heck! Sold me two vehicles. I love my new Ford Bronco Sport More

by A.wills0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Sam Adrian

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Apr 04, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

April 04, 2025

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Employee Rating

Thank you Franco and Matt for your help today getting our Genesis! We had a great experience! More

by Eric.d.Harrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Matt Palffy, Ashley Neely

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Apr 04, 2025

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 31, 2025

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Employee Rating

Desmond make the purchase of new Maverick very easy and enjoyable. Thank you for your time… Desmond More

by Terry1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

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Mar 31, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 30, 2025

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Employee Rating

Samuel Adrian was a great salesman. Very friendly, knowledgeable and effective. Craig in Finance was also great! More

by wild4kittys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Mar 30, 2025

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 28, 2025

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Employee Rating

Gavin was excellent to work with. All people I dealt with were kind and friendly. More

by First time Ford owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes , The lady who took my check

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Mar 29, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 30, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

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