Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier | Page 19

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

Contact Me
4.9
255 Reviews
4.9

255 Reviews

Write a Review

255 Reviews of Craig Fournier

August 09, 2024

Dealership Rating
Employee Rating

Pleasant employees, salespeople -made making a large purchase very easy. I am a Manchester Mazda transplant and am very happy with the service at Liberty Mazda More

by HUEYFAN1
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Nolette , David Jones, Jude

Aug 10, 2024

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2024

Dealership Rating
Employee Rating

Excellent service, timeliness and cost. It was very easy to make a convenient appointment and everything was explicitly explained. More

by racheltrudell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez, Bradley Coleman

Aug 07, 2024

Liberty Mazda responded

Rachel, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 30, 2024

Dealership Rating
Employee Rating

Have purchased two CX5’s from Liberty (2017 &2019). No issues with 2017. 2019 started having problems in 2023 and required complete engine replacement in 2024 with under 50,000 miles. Took too long for More

by THERIZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor

Jul 31, 2024

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

July 26, 2024

Dealership Rating
Employee Rating

Service Manager Craig Fournier needs to work on better customer service skills and providing accurate time frames for service to customers. More

by awrgrobbelaar
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2024

Liberty Mazda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 11, 2024

Dealership Rating
Employee Rating

I received excellent service, everyone was very knowledgeable, helpful, and friendly. The shuttle service was nice also. More

by tcaron77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez, Bradley Coleman, Carrie Hoffman

Jul 12, 2024

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 06, 2024

Dealership Rating
Employee Rating

The 5000 mile check up went well, except that there was a “muddy” footprint on the drivers side floor pads when I picked up the car. More

by Jtsull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2024

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

June 30, 2024

Dealership Rating
Employee Rating

I've been well served by Liberty Mazda. The service department is great. My 2016 Mazda 626 is in perfect condition. Thank you. More

by Larry Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Larry, please let us know.

June 24, 2024

Dealership Rating
Employee Rating

Excellent service department, I wasn't pressured into any additional services. I liked the video tour that my tech gave me of all the systems he checked. Waiting area was very comfortable, wifi, snacks, More

by BARKERMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Liberty Mazda responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback!

June 12, 2024

Dealership Rating
Employee Rating

Excellent all around service, employees are polite, helpful and keep you updated on services being done . More

by DEN.NEILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

June 08, 2024

Dealership Rating
Employee Rating

Exceptional service! Greeted before entering the service department. Work was finished in a hour. Professional and expert staff!. More

by fdehaas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez, Bradley Coleman, Carrie Hoffman

Jun 09, 2024

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
19
...

Dealership Inventory (283 Vehicles)

new 2026 Mazda CX-5 car, priced at $38,089
2026 Mazda CX-5
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $46,119
2026 Mazda CX-90
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $36,729
2026 Mazda CX-5
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mazda Mazda3 car, priced at $29,624
2026 Mazda Mazda3
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-5 car, priced at $42,329
2026 Mazda CX-5
new
White exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-30 car, priced at $37,824
2026 Mazda CX-30
new
Gray exterior
Automatic
All-wheel Drive