Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier | Page 20

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
273 Reviews
4.9

273 Reviews

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273 Reviews of Craig Fournier

October 03, 2024

Dealership Rating
Employee Rating

Craig is an incredible customer service rep for Liberty Mazda.. He has been handling our services for the last few years.. He is very knowledgeable of all aspects of our Mazda. More

by SLATERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

September 29, 2024

Dealership Rating
Employee Rating

I buy all my Mazda's from this dealership. The service is top notch and always provides excellent customer care. More

by CURTHUPFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Adam Sifodaskalakis, Jordan Udi, Bill Nolette , Alana Alvarez, Bradley Coleman, Carrie Hoffman, Alan Piacenta

Sep 29, 2024

Liberty Mazda responded

Curt, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

September 22, 2024

Dealership Rating
Employee Rating

They keep an efficient service department, and stayed on top of the contracted Lift drivers who were not customer-service oriented and two failed to pick me up from a clearly identified State of Connecticut More

by SUSAN.CHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim

Sep 23, 2024

Liberty Mazda responded

Susan, Thank you so much for your kind words for Tim and Craig, and for taking the time to leave us this wonderful feedback!

September 20, 2024

Dealership Rating
Employee Rating

Excellent service as always! We have 3 Mazdas and all of them get serviced at Liberty! Jason Secor is the nicest and most helpful Service Manager I have ever met. I would highly More

by roburb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez, Bradley Coleman, Carrie Hoffman, Jason Secor

Sep 20, 2024

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience!

September 01, 2024

Dealership Rating
Employee Rating

Service appointment on August 27th at Liberty Mazda. .. oil change and anything needed at this stage. I did need new struts and that was taken care of. Liberty Mazda has a highly professional service dep More

by Hazywoods
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2024

Liberty Mazda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thanks for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

August 26, 2024

Dealership Rating
Employee Rating

Excellent work habits very helpful and knowledgeable great staff Nick the salesman who sold me my car very gracious and helpful More

by keithwhitesr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Liberty Mazda responded

Thank you, Keith, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2024

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Employee Rating

Go in for an oil change and they always report that I need hundreds of dollars worth of additional work. More

by BETTY.PIETRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team, Betty. We'll take your feedback into account for the future. If there's anything else we can do for you, please let us know.

August 10, 2024

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Employee Rating

The Liberty Mazda service department has always done an amazing job servicing my vehicles over the past ten years. Job extremely well done! John Ploskonka Sergeant Major, United States Marine Corps, More

by JPNDC04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

Liberty Mazda responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

August 09, 2024

Dealership Rating
Employee Rating

Pleasant employees, salespeople -made making a large purchase very easy. I am a Manchester Mazda transplant and am very happy with the service at Liberty Mazda More

by HUEYFAN1
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Nolette , David Jones, Jude

Aug 10, 2024

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2024

Dealership Rating
Employee Rating

Excellent service, timeliness and cost. It was very easy to make a convenient appointment and everything was explicitly explained. More

by racheltrudell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez, Bradley Coleman

Aug 07, 2024

Liberty Mazda responded

Rachel, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

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