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Craig Fournier

Overview Reviews (255) Inventory (283)

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Craig Fournier

Craig Fournier | Page 21

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9

255 Reviews

Overview Reviews (255) Inventory (283)

4.9

255 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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255 Reviews of Craig Fournier

March 21, 2024

Dealership Rating

Employee Rating

On time, fair, complete. They completed the requested work on time, and without trying to sell unnecessary or unneeded services. They completed the requested work on time, and without trying to sell unnecessary or unneeded services. More

by DONMONTANARI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Jul 08, 2024 -

Liberty Mazda responded

Don, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

March 13, 2024

Dealership Rating

Employee Rating

Everyone was quick to help answer questions and got the job done on time. I will continue to come here. Thank you! job done on time. I will continue to come here. Thank you! More

by bugjunior_2003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Mar 13, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 07, 2024

Dealership Rating

Employee Rating

Prompt, reliable, courteous, and professional service Always a good experience there. Very well managed. Highly recommend Always a good experience there. Very well managed. Highly recommend More

by Amayer79

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Mar 07, 2024 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Craig can assist you with in the future, please let us know.

March 05, 2024

Dealership Rating

Employee Rating

Greta experience and happy with the vehicle I had worked on. Definitely will be coming here more often! on. Definitely will be coming here more often! More

by Nat3Th3Gr3at

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hunter Sanders , Alan Piacenta, Edwin Payano

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Mar 05, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Greta here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2024

Dealership Rating

Employee Rating

Very easy, was my first time with service everything went great. Would recommend to anyone great. Would recommend to anyone More

by sdelucia912

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Feb 22, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. Craig and our team appreciate your business and hope to see you again soon!

February 21, 2024

Dealership Rating

Employee Rating

I never met to or talked to Carrie. Someone else checked me in. I never heard from anyone about my car being ready so I called and did not speak to Carrie. I paid in full online and Someone else checked me in. I never heard from anyone about my car being ready so I called and did not speak to Carrie. I paid in full online and when I picked up my car Carrie was away from her desk so someone else checked me out More

by LESLIERAB1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carrie Hoffman

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Feb 21, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Leslie, feel free to contact us at your convenience.

February 08, 2024

Dealership Rating

Employee Rating

great friendly and getting me a ride quickly was awesome great work getting fixed ASAP great work getting fixed ASAP More

by wsiii.16

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Feb 09, 2024 -

Liberty Mazda responded

Thank you so much for your kind words for Craig, and for taking the time to leave us this wonderful feedback!

February 01, 2024

Dealership Rating

Employee Rating

Great customer service There was no pressure to do anything that I didn't want to do. anything that I didn't want to do. More

by LMONTELLI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Feb 01, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 29, 2024

Dealership Rating

Employee Rating

Consistent. Always helpful & informative. Comfortable waiting area, service is fast and always on time. Always helpful & informative. Comfortable waiting area, service is fast and always on time. More

by JENLDEMARCO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Jan 30, 2024 -

Liberty Mazda responded

Jen, Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 26, 2024

Dealership Rating

Employee Rating

Overpriced. If u know and understand what's being done and the time needed to do it. U can see how overpriced ur services are. If u know and understand what's being done and the time needed to do it. U can see how overpriced ur services are. More

by Dhanrajchandardat

Verified Customer

Recommend Dealer

Other Employees Tagged: Craig Fournier

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Jan 31, 2024 -

Liberty Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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