Craig Fournier | Page 21

Have purchased two CX5’s from Liberty (2017 &2019). No issues with 2017. 2019 started having problems in 2023 and required complete engine replacement in 2024 with under 50,000 miles. Took too long for No issues with 2017. 2019 started having problems in 2023 and required complete engine replacement in 2024 with under 50,000 miles. Took too long for dealer to get corporate approval to replace engine. Craig and Jason(Service Manager) worked hard to keep me informed along the way. More

by THERIZ4 Verified Customer Verified Customer

Print

Service Manager Craig Fournier needs to work on better customer service skills and providing accurate time frames for service to customers. customer service skills and providing accurate time frames for service to customers. More

Print

I received excellent service, everyone was very knowledgeable, helpful, and friendly. The shuttle service was nice also. knowledgeable, helpful, and friendly. The shuttle service was nice also. More

by tcaron77 Verified Customer Verified Customer

Print

The 5000 mile check up went well, except that there was a “muddy” footprint on the drivers side floor pads when I picked up the car. “muddy” footprint on the drivers side floor pads when I picked up the car. More

by Jtsull Verified Customer Verified Customer

Print

I've been well served by Liberty Mazda. The service department is great. My 2016 Mazda 626 is in perfect condition. Thank you. The service department is great. My 2016 Mazda 626 is in perfect condition. Thank you. More

by Larry Price Verified Customer Verified Customer

Print

Excellent service department, I wasn't pressured into any additional services. I liked the video tour that my tech gave me of all the systems he checked. Waiting area was very comfortable, wifi, snacks, additional services. I liked the video tour that my tech gave me of all the systems he checked. Waiting area was very comfortable, wifi, snacks, drinks. And they washed the car. More

by BARKERMIKE Verified Customer Verified Customer

Print

Excellent all around service, employees are polite, helpful and keep you updated on services being done . helpful and keep you updated on services being done . More

by DEN.NEILY Verified Customer Verified Customer

Print

Exceptional service! Greeted before entering the service department. Work was finished in a hour. Professional and expert staff!. Greeted before entering the service department. Work was finished in a hour. Professional and expert staff!. More

by fdehaas Verified Customer Verified Customer

Print

Painless easiest most pleasant car buying experience I have ever had in 30 years. Extremely helpful and answered all my questions- will definitely come back for both services and next time I buy a vehicle have ever had in 30 years. Extremely helpful and answered all my questions- will definitely come back for both services and next time I buy a vehicle More

by lenahowenstine Verified Customer Verified Customer

Print

My experience have always been easy and reliable. The building is always clean and I enjoy the video of my car. The tech’s always explain everything in a way I can easily consume. The building is always clean and I enjoy the video of my car. The tech’s always explain everything in a way I can easily consume. More

by REMoRD Verified Customer Verified Customer

Print