The staff is very friendly and helps with any questions I
have. I have complete faith in this shop and its staff to take care of what needs to be done and do it properly. I trust Tony Fonseca more with my ca
have. I have complete faith in this shop and its staff to take care of what needs to be done and do it properly. I trust Tony Fonseca more with my car than I would anyone else.
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by Tyler Horounziak
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anthony Fonseca
Sep 30, 2024 -
Lake Chevrolet responded
Thank you, Tyler! We truly appreciate your kind words about Lake Chevrolet and our staff. It's fantastic to hear that you have complete faith in us and that Tony has earned your trust with your vehicle. We look forward to assisting you again in the future!
Sincerely, The Team at Lake Chevrolet
I came in for my first Oil change for my 2024 Equinox.
It was supposed to be Oil and Filter Change, Lube , Tire Rotation and Safety Inspection and Free Car Wash. It was done very quickly. Craig explained
It was supposed to be Oil and Filter Change, Lube , Tire Rotation and Safety Inspection and Free Car Wash. It was done very quickly. Craig explained the Car Wash was Not in Service, AGAIN !!! But when I got home, I got an alert from the Chevy app that said the 2 rear tires had LOW pressure. They were 31#, not 36# like they were supposed to be and the Front tires were 38#. This was AFTER a so called Safety Inspection ???? I didn't get any paper work showing what was inspected nor the condition of the car, from this Inspection. I was very disappointed in my low tire pressure as i was leaving in the morning for a Road trip. This is POOR. But I have had problems with Lake Service people not checking tire pressures . This same Equinox had LOW tire pressure when I picked up and my wife's NEW 2023 Trailblazer had HIGH tire pressure when we went to pick it up and we were doing the Dealer instructions and saw it on the Car Info on the dash. Very disappointing ... Like I have always said, Its the "little things" that make businesses SPECIAL !!!
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by FIREMEDIK1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I dont recall the Service Tech's Name
Oct 03, 2024 -
Lake Chevrolet responded
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you encountered during your recent service visit, especially with the tire pressure and the paperwork from the inspection. You're absolutely right—attention to the "little things" is what makes the difference, and it’s clear that we fell short in your experience. We truly appreciate your feedback and your continued trust in us.
The service was excellent.
The people were knowledgeable and willing to help and better than anything else. They had no obstacles for us to get a loner car or restriction of mi
The people were knowledgeable and willing to help and better than anything else. They had no obstacles for us to get a loner car or restriction of miles or anything like that. The service was good. The repair was done professionally. On a very, very good for my standards. In general, I will recommend this dealership on this body shop a 100%.
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by nanuck71
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Lake Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you found the service at Lake Chevrolet to be excellent and our team is knowledgeable and helpful. It's great to know that our process for obtaining a loaner car met your expectations and that you were satisfied with the repairs. We truly appreciate your recommendation and look forward to assisting you again in the future!
Sincerely, The Team at Lake Chevrolet
Family has purchased vehicles from here for many years.
Always have service done by them. Fair prices and quality work. Knowledge staff. Found them to be honest about what does or does not need to be done.
Always have service done by them. Fair prices and quality work. Knowledge staff. Found them to be honest about what does or does not need to be done.
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by MIKEWMELVILLE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jonathan Colin
Sep 20, 2024 -
Lake Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you and your family have trusted Lake Chevrolet for so many years. Our knowledgeable staff strives to provide fair prices and quality work, and it's great to know you appreciate our honesty and integrity. We look forward to serving you again in the future!
Sincerely, The Team at Lake Chevrolet
Five star service EVERY time I visit the Dealership.
Everyone is spot on in Customer Satisfaction.
Everyone is spot on in Customer Satisfaction.
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by Keith
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Lake Chevrolet responded
Thank you so much for your wonderful review! We genuinely appreciate your kind words about the five-star service you receive every time you visit Lake Chevrolet. Our team is dedicated to ensuring customer satisfaction, and it's great to know that we’re hitting the mark. We look forward to seeing you again soon!
Sincerely, The Team at Lake Chevrolet
I have been coming to Braeger Chevy for approx.
40 years. I am not happy with the name change. I have always been pleased with the staff.
40 years. I am not happy with the name change. I have always been pleased with the staff.
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by rpodell
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Krekler
Sep 06, 2024 -
Lake Chevrolet responded
Thank you for your feedback! We appreciate your loyalty over the years. While we understand the sentiment around our name change to Lake Chevrolet, we're glad to hear you've always been pleased with our staff and are looking forward to continuing the excellent service you have received. If you have any concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you for many more years!
Sincerely, The Team at Lake Chevrolet
I was very grateful for the work they did on my car and
it was a pretty fast it only took a little over an hour thank you Chevy
it was a pretty fast it only took a little over an hour thank you Chevy
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by Lisagamma68
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Lake Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you were grateful for the work done on your car and that it was completed quickly. At Lake Chevrolet, we strive to provide efficient service, and your feedback means a lot to us. We look forward to seeing you again on your next visit!
Sincerely, The Team at Lake Chevrolet
Worked with them for over 30 years.
The service dept has always treated their customers well.Jose is a beneficial addition. Please keep it going.
The service dept has always treated their customers well.Jose is a beneficial addition. Please keep it going.
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by sunshyn_44
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Cruz
, Megan Shulta, Al Weimer
Aug 21, 2024 -
Lake Chevrolet responded
Thank you for your kind words and for being a loyal customer for over 30 years! We're thrilled to hear about your positive experiences at Lake Chevrolet, especially with our service department and Jose. We appreciate your support and will certainly continue to provide exceptional service. We look forward to seeing you again soon!
Sincerely, The Team at Lake Chevrolet
Thank you for your service you did a very good job on
restoring my car I will use your services again thank you again from Vanessa Jones
restoring my car I will use your services again thank you again from Vanessa Jones
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by vanessajones876
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick Harmon,
Jose Cruz
, Cameron Allen, Jonathan Colin, Damien Hug, Megan Shulta, John Webler
Aug 21, 2024 -
Lake Chevrolet responded
We're thrilled to hear that you were satisfied with the restoration of your car. At Lake Chevrolet, we appreciate your kind words and look forward to serving you again in the future. Don't hesitate to reach out whenever you need our services!
Sincerely, The Team at Lake Chevrolet
everyone is very welcoming and very helpful, they always
are very fast and helping people
are very fast and helping people
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by ABBYTODRYK
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2024 -
Lake Chevrolet responded
Thanks Abby!