Craig was born and raised in Saukville. As a child, he always had an interest in cars. He has been in the service industry since 2010. Craigs is patient, kind and knowledgeable and makes sure his customer are taken care of. He now lives in Milwaukee with his wife and two-year-old son. There's nothing more that he loves then coming home to his son waiting for him at the door with open arms saying "da"
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
13 yrs, 7 mos
Languages Spoken
English
676 Reviews
Write a Review676 Reviews of Craig Prochaska
February 21, 2020
Oil change When I purchased my vehicle I was given the dollar oil change. Since the name change I was told that this program has been dropped. That is very unf When I purchased my vehicle I was given the dollar oil change. Since the name change I was told that this program has been dropped. That is very unfortunate. I would usually get other things taken care of at the same time as an oil change. With my schedule I would need to drop the vehicle off for the day, but with the change in policy I may as well look for a more convenient place for my oil changes. More
Other Employees Tagged: Caleb Repinski
February 19, 2020
Very friendly staff and comfortable and spacious waiting area with free drinks and good WiFi. I got in and out in one hour and it was convenient making appointment online. area with free drinks and good WiFi. I got in and out in one hour and it was convenient making appointment online. More
February 17, 2020
I had a coupon for $40 off my work. I forgot it Friday and brought it in Monday.Chad said I couldn't use it because it was after my service was done. Not happy and brought it in Monday.Chad said I couldn't use it because it was after my service was done. Not happy More
February 14, 2020
Routine Maintnenace These people are always very courteous and knowledgeable...I had a appointment, was about 15 minutes late yet was done and gone in about a hour or so. These people are always very courteous and knowledgeable...I had a appointment, was about 15 minutes late yet was done and gone in about a hour or so. did a good job washing the car as well, no water spots on glass. More
Other Employees Tagged: Jessie Schumacher , Chad Sandman
February 12, 2020
Always great service provide by the service department. Very friendly and efficient and always greet you with a smile. Highly recommend working with them for your repair needs. Very friendly and efficient and always greet you with a smile. Highly recommend working with them for your repair needs. More
Other Employees Tagged: Chad Sandman
February 10, 2020
Great Dealership for Service A great dealership to buy a car from and get exceptional service afterwards. They offer fast service and a very nice waiting area with refreshments an A great dealership to buy a car from and get exceptional service afterwards. They offer fast service and a very nice waiting area with refreshments and TV, also very clean and comfortable. I recommend this dealership. Good prices for service too! More
Other Employees Tagged: My service tech was Juan Martinez
February 03, 2020
As always, received quick, quality service. Am always impressed with courteous interactions with both Chad and Craig. Never am happy with cost of car repairs but it hurts a little less when the people yo impressed with courteous interactions with both Chad and Craig. Never am happy with cost of car repairs but it hurts a little less when the people you are dealing with seem to really care. More
February 01, 2020
Excellent! Was greeted before I turned off my car. paperwork took very little time. was given wifi password. very comfortable business work area. service was com Was greeted before I turned off my car. paperwork took very little time. was given wifi password. very comfortable business work area. service was completed before time promised. while in the business work area, my jacket fell off the back of my chair (I hadn't realized this) and a very nice employee came over picked it up and placed it on the chair next to me with a very kind greeting. have bought and serviced cars with Lake Ford & Lake Chevy for more than 25 years. will continue to do so. More
Other Employees Tagged: Chad Sandman
January 26, 2020
Quick service Quick service, same day service . Always run into Rudy, my sales rep. Always very friendly, would highly recommend him for anyone wanting to buy a c Quick service, same day service . Always run into Rudy, my sales rep. Always very friendly, would highly recommend him for anyone wanting to buy a car. More
Other Employees Tagged: Rudy Johnson, Chad Sandman
January 26, 2020
leasing a new escape. very friendly and very helpful in leasing a new ford escape.would recommend lake ford to anyone.nick sigel took time show me a ranger truck along wit very friendly and very helpful in leasing a new ford escape.would recommend lake ford to anyone.nick sigel took time show me a ranger truck along with a escape. More
Other Employees Tagged: Dan Baumann , Nick Sigel