Craig Prochaska
Craig Prochaska at Lake Ford
Refer Me

Craig Prochaska | Page 44

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

Contact Me
4.5
676 Reviews

Craig was born and raised in Saukville. As a child, he always had an interest in cars. He has been in the service industry since 2010. Craigs is patient, kind and knowledgeable and makes sure his customer are taken care of. He now lives in Milwaukee with his wife and two-year-old son. There's nothing more that he loves then coming home to his son waiting for him at the door with open arms saying "da"

Dealership Experience

7 yrs, 8 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

4.5

676 Reviews

Write a Review

676 Reviews of Craig Prochaska

February 21, 2020

Dealership Rating
Employee Rating

Oil change When I purchased my vehicle I was given the dollar oil change. Since the name change I was told that this program has been dropped. That is very unf More

by DWH1058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Caleb Repinski

February 19, 2020

Dealership Rating
Employee Rating

Very friendly staff and comfortable and spacious waiting area with free drinks and good WiFi. I got in and out in one hour and it was convenient making appointment online. More

by Charley W
Recommend Dealer
Yes

February 17, 2020

Dealership Rating
Employee Rating

I had a coupon for $40 off my work. I forgot it Friday and brought it in Monday.Chad said I couldn't use it because it was after my service was done. Not happy More

by cudahyray
Recommend Dealer
Yes
Mar 05, 2020

Lake Ford responded

Hello, thank you for taking the time to let us know how we did. If you'd like to discuss your concerns with us further, please do not hesitate to give us a call or stop by. We're more than happy to assist. Have a nice day!

February 14, 2020

Dealership Rating
Employee Rating

Routine Maintnenace These people are always very courteous and knowledgeable...I had a appointment, was about 15 minutes late yet was done and gone in about a hour or so. More

by frankandmaura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher , Chad Sandman

Feb 17, 2020

Lake Ford responded

FrankandMaura, thank you for the kind review! We are overjoyed that we were able to provide you with this quality experience. We look forward to helping you anytime your vehicle is in need of routine maintenance.

February 12, 2020

Dealership Rating
Employee Rating

Always great service provide by the service department. Very friendly and efficient and always greet you with a smile. Highly recommend working with them for your repair needs. More

by kmiller0512
Recommend Dealer
Yes

Other Employees Tagged: Chad Sandman

February 10, 2020

Dealership Rating
Employee Rating

Great Dealership for Service A great dealership to buy a car from and get exceptional service afterwards. They offer fast service and a very nice waiting area with refreshments an More

by Keyman13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: My service tech was Juan Martinez

February 03, 2020

Dealership Rating
Employee Rating

As always, received quick, quality service. Am always impressed with courteous interactions with both Chad and Craig. Never am happy with cost of car repairs but it hurts a little less when the people yo More

by galdi1347
Recommend Dealer
Yes
Feb 07, 2020

Lake Ford responded

Galdi1347, awe who does like paying for repairs on cars!? We sure don't, but we really do want to tell you how much we appreciate your business, and your kind compliments to our team! We strive to treat every customer with respect and courtesy, and we are so happy that you felt that. We look forward to assisting you in the future!

February 01, 2020

Dealership Rating
Employee Rating

Excellent! Was greeted before I turned off my car. paperwork took very little time. was given wifi password. very comfortable business work area. service was com More

by HANSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Sandman

January 26, 2020

Dealership Rating
Employee Rating

Quick service Quick service, same day service . Always run into Rudy, my sales rep. Always very friendly, would highly recommend him for anyone wanting to buy a c More

by Chrdna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rudy Johnson, Chad Sandman

Jan 27, 2020

Lake Ford responded

Chrdna, we are so happy to hear we value your time when you need us for service. We look forward to helping you out just as well, if not better for your future visits. Thanks for being a continued customer, and sharing your experience with us!

January 26, 2020

Dealership Rating
Employee Rating

leasing a new escape. very friendly and very helpful in leasing a new ford escape.would recommend lake ford to anyone.nick sigel took time show me a ranger truck along wit More

by HIRT699
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Baumann , Nick Sigel

Jan 27, 2020

Lake Ford responded

HIRT699, We are so happy to hear you enjoyed your vehicle experience so much that you would recommend us, and Nick to future potential customers. It means a lot to us seeing our guests feedback that matches what we instill in our team. We look forward to helping you with any additional vehicle needs.

...
44
...

Dealership Inventory (227 Vehicles)

new 2024 Ford Bronco Sport car, priced at $31,985
2024 Ford Bronco Sport
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Maverick car, priced at $41,080
2024 Ford Maverick
new
Shadow Black exterior
Automatic
All-wheel Drive
new 2024 Ford Bronco car, priced at $64,730
2024 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
used 2015 Ford Explorer car, priced at $14,544
2015 Ford Explorer
used
Tuxedo Black Metallic exterior
Automatic
Four-wheel Drive
used 2021 Ford Explorer car, priced at $43,496
2021 Ford Explorer
used
Infinite Blue Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2020 Kia Telluride car, priced at $28,393
2020 Kia Telluride
used
Ebony Black exterior
Automatic
All-wheel Drive