Craig Prochaska
Craig Prochaska at Lake Ford
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Craig Prochaska | Page 43

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.5
676 Reviews

Craig was born and raised in Saukville. As a child, he always had an interest in cars. He has been in the service industry since 2010. Craigs is patient, kind and knowledgeable and makes sure his customer are taken care of. He now lives in Milwaukee with his wife and two-year-old son. There's nothing more that he loves then coming home to his son waiting for him at the door with open arms saying "da"

Dealership Experience

7 yrs, 7 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

English English

4.5

676 Reviews

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676 Reviews of Craig Prochaska

April 02, 2020

Dealership Rating
Employee Rating

Appreciate the sense of individual special treatment and overall great attitude of everyone at Lake Ford The atmosphere is professional and courteous that makes you feel good about doing business with the More

by cnt2ten
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Gena Sanchez, Ryan Heine , Rudy Johnson, Brad Ory, J.J. Pucel, Caleb Repinski, Chad Sandman

March 31, 2020

Dealership Rating
Employee Rating

Great Jobs! They took care of me and fixed my van and I just had to dropped it . The job was made on time and good More

by LUIS08CBR
Recommend Dealer
Yes

Other Employees Tagged: Caleb Repinski

March 30, 2020

Dealership Rating
Employee Rating

False claims The dealership told me that I needed to replace a part that they recently replaced and told me that it wasn’t under warranty anymore! More

by jimrybacki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

March 27, 2020

Dealership Rating
Employee Rating

Great experience at the service department. My issue was a recall. Work was done fast easy and professional. I was completely satisfied with my experience. More

by bigeas21
Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel , Ebby Bobadilla, Caleb Repinski, Chad Sandman

Mar 28, 2020

Lake Ford responded

Bigeas21, we're pleased to hear everything was completed to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 23, 2020

Dealership Rating
Employee Rating

Very nice staff. Love the new updates in the waiting area. It was very neat and clean. Would have liked to have gotten a car wash but it wasn’t working. More

by bdominiczak
Recommend Dealer
Yes
Mar 25, 2020

Lake Ford responded

Hello there, thank you for your wonderful response to the quality of service our Staff provides! At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

March 16, 2020

Dealership Rating
Employee Rating

Fast appointment, great communication, and they let me change my appointment the day prior and get it in immediately. Fast in and out as well More

by JAMESRDENK
Recommend Dealer
Yes

Other Employees Tagged: Caleb Repinski

Mar 17, 2020

Lake Ford responded

Jamesrdenk, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!

March 11, 2020

Dealership Rating
Employee Rating

Not a friendly place. They do not go on or be on to have my business. Just not customer service friendly. Once I’m done with the oil change services contract I will not go back again. More

by LUIS08CBR
Recommend Dealer
No
Mar 27, 2020

Lake Ford responded

Luis, we are disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (414) 281-6100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

March 09, 2020

Dealership Rating
Employee Rating

Their service shop is great - I typically am hesitant to work with dealers but their service shop is responsive, attentive to details, quick to follow up and always follow through with what they say are nex More

by emdalt
Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel , Caleb Repinski

March 09, 2020

Dealership Rating
Employee Rating

Great service! I was able to get my vehicle in and it was completed sooner than expected. The service staff are always friendly and responsive to questions/concerns. More

by Ann L.
Recommend Dealer
Yes

Other Employees Tagged: Caleb Repinski

Mar 10, 2020

Lake Ford responded

Ann, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for choosing Lake Ford, Inc., and we hope to see you again soon!

February 22, 2020

Dealership Rating
Employee Rating

Great service! Quick, efficient and all at a fair price. Service work is always like this and I’ll be back for all my service needs More

by jasonmroman
Recommend Dealer
Yes
Mar 05, 2020

Lake Ford responded

Hello, thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

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