Craig Rotter
Craig Rotter at Wantagh Mazda

Craig Rotter | Page 20

Asst Service Mgr

Wantagh Mazda

3180 Sunrise Hwy
Wantagh, NY 11793

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5.0
372 Reviews
5.0

372 Reviews

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372 Reviews of Craig Rotter

February 18, 2021

Dealership Rating
Employee Rating

Made an appointment for service for 2/13/21. I showed up at around 8 am and was met outside by Craig Rotter. He took my remote , told me to wait inside and he took my CX-5 into be serviced. He met me in the More

by Ralph16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Wantagh Mazda responded

We really appreciate you taking the time to tell us about your experience with Craig and the rest of our team! If you or your Mazda CX-5 need anything else please be sure to let us know. We hope you had a great Valentines Day with your wife and look forward to serving you again!

February 17, 2021

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FABULOUS!!! I’ve never gushed about a service department before, but Craig R should be cloned! The whole process from drop off (the night before) to pickup was smooth & efficient. Craig noticed my inspectio More

by Jill Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Wantagh Mazda responded

Thank you for your review, Jill! We're so glad to hear that you're 100% happy with your excellent experience working with Craig and our service team! If there's anything else we can help you with, please let us know!

February 16, 2021

Dealership Rating
Employee Rating

Great service!!! I drove 20 miles to use this dealership for a covered recall when there is a Mazda dealership 2 miles from where i live! Wantagh Mazda is Honest, Organized and Accommodating . More

by Scott R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Wantagh Mazda responded

Scott, we really appreciate you telling us about your experience and your loyality! We will be sure to share your kind words with Craig and the rest of our team. If you need anything else please be sure to let us know!

February 15, 2021

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Employee Rating

Had an excellent experience at Wantagh Mazda. I had an emergency tire blowout due to one of the many pot holes in and around Nassau County, and Craig Rotter of Wantagh Mazda found a way to get me back on More

by gazet5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Wantagh Mazda responded

Thank you for sharing your experience with us! We are thrilled to hear that Craig and the team at Wantagh Mazda fixed up your tire and got you back on the road. We look forward to providing you with more 5-star service in the future!

February 07, 2021

Dealership Rating
Employee Rating

Craig and his team always go above and beyond when i come in for service. I only take my Mazda here for service. Thank you Craig for your kindness and honesty. More

by Dmazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Wantagh Mazda responded

It's great to hear that Craig was very kind and honest with your recent visit. He really does embody our values at Wantagh Mazda. Thank you so much for your feedback, and we'll be hoping you have an excellent week! Take care!

February 05, 2021

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Employee Rating

Got a Mazda CX-3 2016 I bought it in 2019. Wantagh service crew updated my system for free cause I’m part of the Mazda crew even though I didn’t even buy my cx-3 with them. Had continuous issues with More

by Ryan Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Wantagh Mazda responded

Wow! Thank you so much for the detailed feedback on Craig with your CX-3's audio issues. It's great to hear that Craig was able to help you solve the issue over the phone and at no cost. We do everything in our power to make sure working with us is better than anywhere else. If you ever have any issues with your vehicle, feel free to give us a call and we'll see what we can do. Thanks again, and we hope you have an excellent week!

February 05, 2021

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Employee Rating

Brought my car in for service this week and was helped by Craig Rotter. Excellent service from start to end. Was a pleasure dealing with him. More

by pconza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Wantagh Mazda responded

Thank you so much for your feedback on Craig and the team! We're very happy to hear that our team was able to make your service visit with us excellent!

February 03, 2021

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Employee Rating

Been servicing my 2016 CX-5 since purchased 5 years ago. Excellent customer service and car serviced at a reasonable price without the pushy upselling at other dealerships. More

by NT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2021

Wantagh Mazda responded

Thank you for the feedback on your recent service experience! We're happy to hear that our team has been treating you well over the years. We aim to create the best service experience around at Wantagh Mazda! Thank you again, and we hope you have a great weekend.

January 25, 2021

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Employee Rating

I had the best car buying experience ever!! Charlie was attentive and very knowledgeable. He spent a lot of time with me explaining the vehicles features and how they operate. I am so appreciative of Wanta More

by Carried70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vin Vergara, Kenny Davis, Charlie Fizzuoglio , Gary Gavin, Zeeshan Karim

Jan 28, 2021

Wantagh Mazda responded

Thank you for the very kind words! Charlie will be delighted to hear that he was a pleasure to work with. We are lucky to have him on our team. We sincerely appreciate your business. Please come back and see us for any of your future car needs!

January 19, 2021

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Employee Rating

The entire staff - from the phone call to book the reservation..to the end result - is TOP NOTCH! Key words: #Professional; #Respectful; #Honest!; #Organized!; #Clean More

by yxabaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Karim, Pam Rude

Jan 21, 2021

Wantagh Mazda responded

Thank you, we appreciate the 5-star rating and we hope to see you again soon!

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