Craig Rotter
Craig Rotter at Wantagh Mazda

Craig Rotter | Page 21

Asst Service Mgr

Wantagh Mazda

3180 Sunrise Hwy
Wantagh, NY 11793

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5.0
372 Reviews
5.0

372 Reviews

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372 Reviews of Craig Rotter

January 16, 2021

Dealership Rating
Employee Rating

I had an emergency situation with the rear latch locking mechanism not working / responding to the key fob, or manually, so the hatch would not close. I called the Mazda dealership on Friday night and was More

by Bill P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Wantagh Mazda responded

Bill, thank you for taking the time to share your feedback with us! We are delighted to hear that Craig went above and beyond to provide you with such prompt, professional service. Please let us know if there is anything we can assist you with in the future! We appreciate your continued business with us and look forward to serving you again.

January 13, 2021

Dealership Rating
Employee Rating

Brought CX-5 for first servicing. Zeeshan was super-friendly and accommodating. He answered all my questions and helped to replace a faulty key fob. In the past, Craig took care of my service o More

by Steve H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Pena , Zeeshan Karim

Jan 19, 2021

Wantagh Mazda responded

Steve, thank you for your kind feedback for our sales and service departments here at Wantagh Mazda! We are delighted to hear that Zeeshan, Crain, Josh, and the rest of our team have provided you with helpful, quality service time and again. We appreciate your continued business with us and look forward to working with you again soon!

January 05, 2021

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Employee Rating

What service I got from the service department today. Craig one of the writers is one of the most pleasant people in the service industry. More

by Dean baer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2021

Wantagh Mazda responded

Thank you for your review, Dean! We're glad you had a good service experience working with Craig and our team! Please let us know if there's anything else we can help you with!

December 31, 2020

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Employee Rating

Great and friendly service! I was able to get car serviced easily with very little hassle. It makes you want to keep coming back! Thanks! More

by Scott.Western.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Karim

Jan 05, 2021

Wantagh Mazda responded

This is so great to hear! Thank you for taking the time to share your experience and this excellent review! We love hearing when our customers have enjoyed their visit. If there is anything else we can help with, please don't hesitate to let us know!

December 29, 2020

Dealership Rating
Employee Rating

I have been using the Wantagh Mazda service department for the past 6 years and I am constantly amazed at how totally professional they are in addition to being incredibly friendly, approachable, and pers More

by sybramgrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Karim

Dec 30, 2020

Wantagh Mazda responded

Thank you for leaving us this great review! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Craig, Zee, Alex, and the rest of our team. It's an honor to be your dealership of choice when you need quality service for your vehicle. Please let us know how we can continue to help with your car and service needs!

December 26, 2020

Dealership Rating
Employee Rating

The service department at Wantagh Mazda is incredible. I pulled into the parking lot and within minutes was greeted by Craig Rotter. He was so nice and walked me throught the best service for my car becaus More

by grom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Wantagh Mazda responded

Thank you for your 5-star rating and shout outs for Craig and David. We appreciate you for sharing your experiences with Wantagh Mazda and look forward to sharing many more with you in the future. Happy New Year to you as well!

December 17, 2020

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Employee Rating

Always on schedule and running on time. They are well organized and keep me informed on progress during service. They explain what is needed and provide different options. I never feel pressured to buy More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Gavin, Zeeshan Karim

Dec 21, 2020

Wantagh Mazda responded

Thank you for the great review! We're proud of our knowledgeable service team and their ability to get you back on the road quickly. We appreciate your business and look forward to seeing you back in the future!

December 10, 2020

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Employee Rating

took car for serice and Craig Rotter was great. He had car ready earlier than expected. Great follow up by txt, email and phone. exceeded myb expectations More

by kenski01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Stella

Dec 11, 2020

Wantagh Mazda responded

Thank you for the wonderful feedback! Craig is a great asset to our team and was more than happy to help. Thanks for stopping in and we look forward to seeing you again next time!

December 07, 2020

Dealership Rating
Employee Rating

Excellent friendly fast reliable service. I highly Excellent friendly fast reliable service. I highly recommended Mazda of Wantagh to everyone looking for a vechile. Great job and hassle free! Tha More

by Bigbarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vin Vergara, Victor Liantonio, Kenny Davis, Joe Stella , Gary Gavin, Henry Gochez, Zeeshan Karim

Dec 08, 2020

Wantagh Mazda responded

You're so welcome! Thank you for the review! We're glad to hear you had a fast, reliable, and hassle-free experience working with our team.

December 06, 2020

Dealership Rating
Employee Rating

I had a very pleasant experience at Wantagh Mazda at the service department. They were very courteous & helpful. They are a wonderful dealership to deal with. More

by Noisy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Wantagh Mazda responded

We're so glad to hear you had a pleasant experience working with our service team! Thank you for taking the time to leave us a review.

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