Craig Stewart | Page 6

On the first visit I asked if they could check the tire front driver side for a leak. I was having to put air in that tire to offend. The tire was aired up but not checked. Staed holding air threw th summe front driver side for a leak. I was having to put air in that tire to offend. The tire was aired up but not checked. Staed holding air threw th summer but when it started getting cold it started losing air again. On the next vist I asked to check tire and they did not. They rotated the tires and aired them up. Before we left I asked the receptionist to go ask if they checked for a leak again on the tire. They didn't. So we waited until they pulled the tire off and soaked it. They found a nail in the sidewall. They should have found on the first visit. We were told Someone would be emailing us a quote on another tire to replace. We still have not received any emails. Also, when we leaving the service department, we were told the keys were in the vehicle. We get to the vehicle and the keys were no where to be found. There was oil or grease on the door handle outside and inside. It was all over the steering wheel and the center console. My husband had to go back in the service department to find the keys and ask for some wipes to clean the vehicle. They found the keys and gave him two little wet wipes that was not enough to get the car clean.. Our buying a Rogue from this dealership was a good experience and was sold on a maintenance plan and warranty. The maintenance plan will not be worth it to me if everytime we have a concern or need a basic oilchange this is the service we get. Not to mention we were told there is nothing they would do about the tire because the nail was in the sidewall. We disagree. If the tire was properly checked the first visit we would have addressed it then. Instead, we were told it was ok and it is the cold air making the tire lose pressure. We believed that and drove on it for a year. I guess we have to buy another tire somewhere else, because we can't seem to get a quote here. We been at this service department twice and twice I feel that the service was not good. With that thought , I hope the oil changes were done properly. I'm not sure if all this will provoke any changes, but it would be good for some kind of feed back. Cathy and David Button More

by NONE23 Verified Customer Verified Customer

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Ethan, Carlos, David are outstanding! Great job everyone! Will be back to work with them in the future Great job everyone! Will be back to work with them in the future More

by DGRIEGO17 Verified Customer Verified Customer

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Polite and knowledgeable staff. I worked with Craig he was very nice and showed me several different models and was very knowledgeable about each one. I worked with Craig he was very nice and showed me several different models and was very knowledgeable about each one. More

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The staff are very knowledgeable and present themselves with constructive feedback and are professional. Would recommend Nissan to family and friends. with constructive feedback and are professional. Would recommend Nissan to family and friends. More

by MARTINEZMARY12 Verified Customer Verified Customer

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Reliable Nissan has been one of the easiest car dealership to do business with. The sales person, Craig not only sold me a fantastic car, but he also advocated to get me the best deal he possibly c dealership to do business with. The sales person, Craig not only sold me a fantastic car, but he also advocated to get me the best deal he possibly could. He has followed up with me to see if I’ve had any questions and to see if I’m still satisfied with my purchase. I would definitely go back and continue to do business with Nissan because of him. More

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I am so grateful for the help crag gave me so happy with my car thank u again 🤗🤗 my car thank u again 🤗🤗 More

by ANGELICALOPEZ1314 Verified Customer Verified Customer

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The people have been great and the service is also good I have had three oil changes and each time they have been on time. I have had three oil changes and each time they have been on time. More

by TOMASITAGALLEGOS Verified Customer Verified Customer

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Excellent customer service. Everyone was friendly and helpful. They helped me through the process of buying a new car. Everyone was friendly and helpful. They helped me through the process of buying a new car. More

by mjfog Verified Customer Verified Customer

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Great customer service when shopping for a new vehicle Craig was great answer all of my questions Craig was great answer all of my questions More

by CAROLYNCISNEROS Verified Customer Verified Customer

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Always great service at Reliable. Nick was an awesome advisor. Got my vehicle in and out in under 20 minutes. Nick was an awesome advisor. Got my vehicle in and out in under 20 minutes. More

by LINDALOUABQ3505 Verified Customer Verified Customer

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