Craig Widenhoefer
Craig Widenhoefer at Schaumburg Toyota

Craig Widenhoefer

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

5.0
65 Reviews
5.0

65 Reviews

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65 Reviews of Craig Widenhoefer

October 02, 2025

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Employee Rating

The un-scheduled visit went very well. Advisor , Mr Craig Widenhoefer listened to my request for car service needs . After the requested items were done Mr Windenhoefer came to the clien More

by Richard.elia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Schaumburg Toyota responded

Glad we were able to help in getting your vehicle in the best running condition. Thanks for the 5 star review. Your support is truly appreciated.

September 29, 2025

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Employee Rating

The service advisors always explain any issues found in the inspection, and the risks of getting the issue serviced now versus putting it off and waiting to do the work later. More

by Carl
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Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Schaumburg Toyota responded

We always strive to work closely with you in planning the maintenance and repairs your vehicle may need. We look forward to continuing that partnership for many years to come. Thank you for sharing your thoughts, Carl — your support is truly appreciated.

March 27, 2025

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Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place. More

by Peter
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Recommend Dealer
Yes
Apr 01, 2025

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing your experience and for the 5 stars!

February 06, 2025

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Courteous staff performed the 10,000 mile service quickly and accurately. I highly recommend Schaumburg Toyota's Service team. More

by tmdmnapoli
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Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Your support is appreciated.

December 17, 2023

Dealership Rating
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Always friendly service and advice. Late hours are great to drop off car at night. More

by darek65
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Recommend Dealer
Yes

Other Employees Tagged: Randall Laskowski

Dec 18, 2023

Schaumburg Toyota responded

Glad we can make it easy for you. Thanks for sharing! Happy Holidays!!!

October 28, 2023

Dealership Rating
Employee Rating

I have been both purchasing as well as servicing my cars at this dealership for at least 20 years! I work with my salesman, my service writer, as well as my mechanic closely! They are a great dealer to do b More

by rkonopka44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Schaumburg Toyota responded

It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.

October 18, 2023

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Employee Rating

wonderful professionals get the job done quickly without unnecessary expense. I recommend having your Toyota serviced at this dealer More

by Veselin
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Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Schaumburg Toyota responded

It is always our pleasure assisting you with your auto needs. Thanks for sharing. Your support is appreciated!

October 05, 2023

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Employee Rating

You provide quick service, comfortable waiting area, easy to schedule appointments, pleasant and informative service writers. More

by gregrholysz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Schaumburg Toyota responded

Always happy to help! Thanks for sharing, Greg!

June 28, 2023

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Employee Rating

I always received excellent service from the Schaumburg Toyota dealership! I recommend their service department! More

by dlld
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

January 19, 2023

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Employee Rating

Had no problems with dealership until my 2019. Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew not More

by Alankurgan
Recommend Dealer
Yes
Jan 23, 2023

Schaumburg Toyota responded

We apologize and feel bad that we could not help you with your experience with your sunroof. Schaumburg Toyota has no authority to warrant your vehicle. This is decided by Toyota Motors and there have been no proven facts that the sunroofs are defective. Toyota Motors is quick to recall if they see an issue. We always suggest filing an auto insurance claim. If they find fault of the sunroof, they would subrogate against the manufacturers for you.

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