Crista Poynor
Crista Poynor at Honda of the Avenues

Crista Poynor | Page 6

Service Director

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
126 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

32 yrs, 3 mos

4.9

126 Reviews

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126 Reviews of Crista Poynor

December 06, 2023

Dealership Rating
Employee Rating

Super nice personnel. All the time going in there I have a super nice experience. More

by MURARU.BEATRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

December 03, 2023

Dealership Rating
Employee Rating

It was easy to make a service appointment online. The wait time for my car was very reasonable. The service rep reviewed all areas of concern with no pressure to fix items that did not need immediate More

by Dennis
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

December 02, 2023

Dealership Rating
Employee Rating

The service was excellent, timely and staff professional. I was very happy and will ge back. More

by 3dogsjnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

December 01, 2023

Dealership Rating
Employee Rating

I have yet to have a negative experience at your service center. Staff is always up front and courteous. Usually get the car back earlier than promised. More

by NICKDIPALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

November 30, 2023

Dealership Rating
Employee Rating

Amazing experience overall. Couldn’t have asked for an easier car buying experience that what they provided. More

by louisricker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard , Vitali

November 29, 2023

Dealership Rating
Employee Rating

I took the car in for an oil change and found out that there was more thing’s wrong with it. More

by brigitj410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

November 29, 2023

Dealership Rating
Employee Rating

I had a great experience at Honda at the avenues. They took care of everything. More

by kennyhall80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

November 25, 2023

Dealership Rating
Employee Rating

Always has convenient scheduling. Bobby is very knowledgeable and explains my vehicles needs simply but thoroughly. Uber rides and quick so service does not impact my day. More

by elissamgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

November 23, 2023

Dealership Rating
Employee Rating

Dan Dietrich was wonderful to work with, we came back to him when we needed new tires. More

by ADRIENNE.KOZMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Dietrich

Nov 24, 2023

Honda of the Avenues responded

Thank you for sending in your review. We truly appreciate your business. Crista Poynor Service Director

November 23, 2023

Dealership Rating
Employee Rating

My advisor, Marcellus, was very helpful and friendly. He explains things without being patronizing. The waiting rooms at clean and the popcorn is yummy. More

by MIKIROB
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard , Marcellus. He gets 5 stars.

Nov 24, 2023

Honda of the Avenues responded

Thank you for your business and the kind review. We look forward to seeing you on your next service. Crista Poynor Service Director

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