Crista Poynor
Crista Poynor at Honda of the Avenues

Crista Poynor | Page 7

Service Director

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.9
126 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

32 yrs, 2 mos

4.9

126 Reviews

Write a Review

126 Reviews of Crista Poynor

November 19, 2023

Dealership Rating
Employee Rating

John was very efficient in processing the vehicle when I arrived at the service center More

by jfcowan1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

November 18, 2023

Dealership Rating
Employee Rating

Thankful that while on our way home to North Carolina the service department checked wy our tire pressure light came on. Quick and kind service! More

by wisdom77family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

November 15, 2023

Dealership Rating
Employee Rating

I was very concerned that I might need 4 new tires but the helper assured me that they are ok. More

by mjorr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

November 15, 2023

Dealership Rating
Employee Rating

Great location. Very smooth car buying experience. Clay Fenwick is very knowledgeable. Maintenance & repair was smooth More

by tctdw1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

November 14, 2023

Dealership Rating
Employee Rating

Great customer service. Fair prices. Honest advisors. I would recommend HOTA to anyone. Thanks! -Happy customer More

by APLASKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD

November 14, 2023

Dealership Rating
Employee Rating

Took 2. 5 hours and did not alert me as to why until at checkout. Did not properly place and secure the hub caps of the car and one was lost on the drive home More

by austin.fay2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Lakes, Bobby Howard

Nov 14, 2023

Honda of the Avenues responded

Hi Austin, Thank you for submitting your review. I just tried calling you and left a message. Please give me a call at your earliest convenience. Thank you Crista Poynor Service Director 904-370-1290

November 12, 2023

Dealership Rating
Employee Rating

Rich was great to work with . Rich made my. Buying experience easy and pain free More

by DANIELSDEITRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marshall Gerald, Richard Moss

November 11, 2023

Dealership Rating
Employee Rating

Our experience at Honda Of The Avenues was outstanding/excellent due to the personal attention and professional service which resulted in outstanding results for our daughters 2016 Honda HRV. More

by JMHernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Deitrick

Nov 11, 2023

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Hope your daughter is enjoying her HR-V. Respectfully, Scott Williams General Manager

Nov 13, 2023

JMHernandez responded

🚘👍

November 10, 2023

Dealership Rating
Employee Rating

They did hard work, great job, good service and they contact me as first as possible. More

by darkam1971dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard , Evan Dunaway, Scott Williams

November 07, 2023

Dealership Rating
Employee Rating

The Service was excellent and it took very short wait time.The Service was excellent and it took very short wait time. More

by dinesh1084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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