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Cristian Mascorro

Overview Reviews (60) Inventory (465)

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Cristian Mascorro

Cristian Mascorro | Page 4

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9

60 Reviews

Overview Reviews (60) Inventory (465)

4.9

60 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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60 Reviews of Cristian Mascorro

October 12, 2024

Dealership Rating

Employee Rating

It has been a good experience with helpful people. Thank you. Enjoying our new vehicle! Thank you. Enjoying our new vehicle! More

by tiffany.polk

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 23, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 04, 2024

Dealership Rating

Employee Rating

Everyone was real nice. What I did not like was basically being forced to pay $950.00 for something I DID NOT want…some kind of lo-jack thing. They said they put it on all What I did not like was basically being forced to pay $950.00 for something I DID NOT want…some kind of lo-jack thing. They said they put it on all their cars even though I didn’t want it. I don’t know if they were taking advantage of a single female senior citizen or what !!!! More

by janieneal1953

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 07, 2024 -

Big Star Cadillac responded

Thank you for your review and your business. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 26, 2024

Dealership Rating

Employee Rating

THANK YOU FOR GOOD DEAL ~! ~ AND THANK YOU FOR GOOD COFFEE ~!~ AND THANK YOU FOR GOOD CAR ~!~ ~ AND THANK YOU FOR GOOD COFFEE ~!~ AND THANK YOU FOR GOOD CAR ~!~ More

by jubo.park

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Mauricio

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Sep 26, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 03, 2024

Dealership Rating

Employee Rating

Great customer service and good communication skills. Very satisfied with their experience and welcoming in. Very satisfied with their experience and welcoming in. More

by TYRONE.GLASPIE

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 04, 2024 -

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

August 04, 2024

Dealership Rating

Employee Rating

Chris was really helpful in buying the right vehiclefor my business. Thanks Chris for all you do my business. Thanks Chris for all you do More

by ZACCHAEUS ADELERE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 16, 2024

Dealership Rating

Employee Rating

Cris was great! Great salesman, Did everything in a timely manner, even met me halfway to finish paperwork. Great salesman, Did everything in a timely manner, even met me halfway to finish paperwork. More

by aarondryder94

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 16, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 12, 2024

Dealership Rating

Employee Rating

Good fast service told them what i wanted and they got it done for me done for me More

by landonmattatall

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 12, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 04, 2024

Dealership Rating

Employee Rating

Great membership. Can't wait until the new building is ready! Cadillac reputation and quality perceives itself. Can't wait until the new building is ready! Cadillac reputation and quality perceives itself. More

by DW5012

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lisa Velasco

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Jun 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 25, 2024

Dealership Rating

Employee Rating

All employees were professionally friendly and very helpful with the service. The environment was clean and exceeded my expectations. helpful with the service. The environment was clean and exceeded my expectations. More

by amluna93

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Davis, Iriam Diaz, Raven Rasberry , zzFrederick zzMcGrew

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May 27, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 23, 2024

Dealership Rating

Employee Rating

The only complaint I have is my trade-in price. The sales people were very kind & knowledgeable. I would recommend Big Star Cadillac to any one who asked. The sales people were very kind & knowledgeable. I would recommend Big Star Cadillac to any one who asked. More

by jerilynblack

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 23, 2024 -

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

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