Cristian Urizar

Bob and Albert were amazing. They made the transaction very smooth and easy. There is no back and forth in the dealership. We love it and love to deal with them again. They made the transaction very smooth and easy. There is no back and forth in the dealership. We love it and love to deal with them again. More

Helpful 0

Report | Print

Great had a lot of fun watching my brother but a new car and my child got to have a lot of fun and my child got to have a lot of fun More

Helpful 0

Report | Print

Johann gives you an honest opinion and truly cares about his clients. We have bought 3 cars through him and he will definitely go out of his way to get you exactly what you want! his clients. We have bought 3 cars through him and he will definitely go out of his way to get you exactly what you want! More

Helpful 0

Report | Print

This was my second time around in leasing another vehicle. Albert was a wonderful, and kind salesman. He was available to come in on his day off, and came back again to finalize the transaction. I vehicle. Albert was a wonderful, and kind salesman. He was available to come in on his day off, and came back again to finalize the transaction. I do know that if I have any other concerns, or issues with this vehicle. I know he will be there for me. The Manager, Julia, is a lovely manager who was very interested in my concerns. I will continue to work with this Dealer in the future, and will refer anyone who is looking for nice people to work with, and get the best possible price. More

Helpful 0

Report | Print

Easy process once I was able to get in touch with someone I initially had some issues with emails from the dealership not coming through to my email. However, once I was able to get in touch with someone from I initially had some issues with emails from the dealership not coming through to my email. However, once I was able to get in touch with someone from the dealership it was a very easy process. I picked out the vehicle I wanted online, got a quote from TrueCar, and then came into the dealership to finalize the details. Internal communications between sales management and sales staff could have been better as there were a couple miscommunications that almost resulted in the deal not happening, but thankfully I had copies of everything discussed and it was a simple process. I was in and out of the dealership to sign paperwork in about an hour, which was great due to the coronavirus pandemic and I didn't want to spend any additional time in the dealership that I didn't need to. Thank you More

Helpful 0

Report | Print

I submitted an interest on 1st Honda on a 2014 Honda Accord Hybrid Plug-in and I was immediately contacted by the internet sales rep CJ on the phone. He asked me what kind of pricing I was looking for? Accord Hybrid Plug-in and I was immediately contacted by the internet sales rep CJ on the phone. He asked me what kind of pricing I was looking for? I replied with "I'm looking for the best deal you can offer." I had explain to him that I had been quoted with the selling price $38,500 from another dealership. Soon after he hung up and spoke with the sales manager Albert and he quoted me $37,511.96. I was excited so I went to my bank and requested my loan to be approved on October 30, 2013. My loan at this point only last 30 days, I had made plans to go down on Sunday to purchase the car with my Credit Union loan. I then called back Friday 11/1/2013 to inquire about test driving the car and purchasing it on Sunday 11/3/2013. So I called in asking for CJ to confirm and his manager Christian picks up and convinced me that it might be a better option to finance with Honda Financial. I agreed and filled out the form shortly but he had assured me if I didn't qualify, I could come down on Sunday with my Credit Union loan to purchase the car. So I called in today on 11/2/2013 and asked for confirmation of the appointment with CJ and he schedules a 6pm. I was excited at this point and then he calls me to inform me that they can't honor the deal because it required $15,000 down and I had to use Honda Financial to get the quote of $37,511.96. Albert and Christian never stipulated that I needed go with Honda Financial to get the deal. All in all they caused me to lost another 10-15 points on my credit score and lost of wages (200 bucks) for taking off from work. 1st Honda don't seem to care if the customer credit rating is taking a hit (after all, it's not their credit score.) They also don't seem to care that they caused me to lose wages from not working. More

Helpful 1

Report | Print