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Crystal Craft
Crystal Craft at Kelly Ford
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Crystal Craft

Service Advisor

Kelly Ford

776 Magnolia Ave.
Melbourne, FL 32935

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Crystal Craft

April 29, 2024

Dealership Rating
Employee Rating

Traci is the most wonderful person to have looking after your vehicle. She is kind,knowledgeable and friendly. Always greets you with a smile! Very lovely young lady More

by Dostland
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 29, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

October 11, 2023

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Employee Rating

Had a very difficult transition from a brand new F250 Lariat Diesel Tremor bought from another dealer that ended up having a total shutdown of the main 12" dash screen along with all the things it contro More

by johnprotec
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Decker, Christine Pulice

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Oct 11, 2023

Kelly Ford responded

John, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

October 02, 2023

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Employee Rating

They all went out of their way to make sure that you were comfortable and was treated with respect More

by GADEERHUNTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Mannain, Omar De Jesús, Maria Muscarella

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Oct 03, 2023

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

June 16, 2023

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Employee Rating

Amazing help throughout the entire purchase. If it was possible to give a star rating this team would most definitely claim that. Can’t thank them enough for all the help and time they put in ge More

by woodardb145
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valerie Donaldson, Clayton Flynn, Nicholas Lagges

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Jun 17, 2023

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

February 02, 2023

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Employee Rating

Great job by all. Thank you. Thank you. Thank you. Thank you. Thank you. Thanks More

by valdomansky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook, Valerie Donaldson , Steve Rothe

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Feb 02, 2023

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

June 15, 2022

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Employee Rating

I have no words to describe the great attention that Reggie, Clayton, the person that sets next to clayton ( salt and pepper hair combined back, I think Chuck ) and Omar has always treated my family and More

by SANDY36
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Morton, Lee Mercier, Omar De Jesús, Clayton Flynn, Cameron Maldonado , Chuck Cooper

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Jun 15, 2022

Kelly Ford responded

Sandy, We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (321) 960-6133. Chris Saraceno Vice President and Partner Kelly Automotive Group

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