Crystal Enger

It shows that Maus is family. I have purchased 4 vehicles from this dealership because the environment is comfortable and EVERYONE is so friendly I have purchased 4 vehicles from this dealership because the environment is comfortable and EVERYONE is so friendly More

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Crystal and Luis provided very professional and honest assistance during my recent car buying experience. I highly recommend their services when buying and/or leasing a vehicle at Maus Acura. assistance during my recent car buying experience. I highly recommend their services when buying and/or leasing a vehicle at Maus Acura. More

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Just leased my third RDX yesterday from them and they were terrific. Loren Chateau, my salesperson had patience with me as I wavered between the RDX and ADX. He never tried to push me to "just buy a car" were terrific. Loren Chateau, my salesperson had patience with me as I wavered between the RDX and ADX. He never tried to push me to "just buy a car". This is my second RDX that I leased with Loren. I had received an email from the dealership from Crystal Enger about turning in my 2023 RDX and I am glad she did. Only 1 day but love my 2025 RDX. Definitely recommend Maus Acura and Loren Chateau. More

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They are the worst Acura dealership in central florida. They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the cap correctly causing me to miss 2 days of work since i commute to sarasota and almost lost my job. I had to deal with my car smelling like gas for moments at a time weeks after the fact and more than likely caused a fuel leak which im sure these morons expect me to pay out of pocket again for THIER MISTAKE. This On top of the fact the sold me a car with a defect cauding life threatening conditions. They swore up and down the defect was caused by road conditions until a recall came out then of course they had nothing to say. They have sent me home numerous times sfter duplicating a problem in their shop which is actually against their own protocols. Ive had to go to other Acura dealers to get my car fixed for problems they couldn’t rectify. Their bonehead owner devin acts as if all that is no big deal. Do not go here they have cost me thousands of dollars from having to miss work due to their incompetence. Their advisors are morons and do not know crap about their own vehicles. They write fake reviews to make themselves look good on top of the fact they report and delete negative reviews like they have done with mine on facebook and google. DO NOT COME HERE they are unprofessional and do not care about their customers only care about your money im living proof of that. Theyve blocked me on facebook for writing Honest reviews yes BLOCKED. That should show you how scammy and unprofessional these people and tbekr xxxxxxxx owner devin are. This is my 2nd review on here because the problems continue to pile on without them doing a xxxx thing to make thing better. I only go here for services I already paid for but clearly at this point would be better off just going somewhere else and paying more money for stuff I shouldn’t have to because ive paid Maus. More

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The sales team is terrific, Meredith, Crystal and especially Luis! The service dept. as well is outstanding especially Luis! The service dept. as well is outstanding More

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As a single woman, buying a new car can be overwhelming. I was very pleased with the treatment I received at this dealership. My salesman, Luis Belen was so upbeat and positive. He answered all my questi I was very pleased with the treatment I received at this dealership. My salesman, Luis Belen was so upbeat and positive. He answered all my questions, listened to what I wanted in a vehicle & I absolutely love my new car. No pressure, no hidden costs, no time wasted. I'm very happy I chose Maus Acura of North Tampa. More

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Thanks to the Acura Team and my salesman Alex Fajardo and Crystal Enger. I felt welcomed and appreciated every time I walked into the dealership. Alex was honest, friendly and knowledgeable about the MDX. Crystal Enger. I felt welcomed and appreciated every time I walked into the dealership. Alex was honest, friendly and knowledgeable about the MDX. I appreciated the attentiveness to my requests and his many touchpoints while making an important decision. Hope he continues to check in as I learn more about the car every day. I had the same experience with Crystal. As a women,buyer, it was great to deal with a women who could assist me in choosing the right vehicle for me and share her knowledge. Thanks Crystal and Alex for making my car purchase a pleasant, friendly and compromising experience. More

by BANDITSFAMILY5 Verified Customer Verified Customer

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Went Well. Was simple transaction....trade and cash, but was.......expedited. One of my better buying experiences. Was simple transaction....trade and cash, but was.......expedited. One of my better buying experiences. More

by SQBDDS Verified Customer Verified Customer

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The folks at Maus are friendly, courteous, patient and not pushy! We made the decision to purchase a new vehicle spur of the moment and the process went very smoothly. We look forward to bringing our Acur not pushy! We made the decision to purchase a new vehicle spur of the moment and the process went very smoothly. We look forward to bringing our Acura vehicles for service. Thank you Maus team! More

by amorosonancy2 Verified Customer Verified Customer

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Great experience buying a new car. Lee Houston is a phenomenal salesman and helped me out with the whole buying process Lee Houston is a phenomenal salesman and helped me out with the whole buying process More

by ANDYHIPPELY Verified Customer Verified Customer

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