Curt Degarmo

First experience with Port Richey Ford and probably my last. Came in with my eye on a new Bronco but was advised there was a stop sale on all 25/26 models. Worked with Hayden to test drive a 2024 Bronco B last. Came in with my eye on a new Bronco but was advised there was a stop sale on all 25/26 models. Worked with Hayden to test drive a 2024 Bronco Big Bend with the Sasquatch package. Was pleasantly surprised at the power the I4 engine produced so I decided to look into a deal. Vehicle was listed at 44K and ballooned up to 62K which is highway robbery. I'm not sure what fluff was added to this purchase but I can't in good faith give a good review with how badly I came out of that deal. On top of the nearly 20k markup there's other issues. We noticed the passenger rear window was going over the seal leaving a decent gap. When they sold the Bronco they only gave me one key. Was told someone took the other key home for some reason but they would get it to me at some point. Was told the very next day the sales rep shouldn't have sold the truck due to an open ticket to replace the hard top and they needed it back that day to replace. I went out of my way to pickup my son and head home from Largo to New Port Richey so they could come pickup the Bronco from me. After talking with the shop tech he advised he was the one that had the other key. I said great can you make sure to bring that key when you pickup the Bronco so I don't need to give up my only other key. They arrived with a loaner vehicle with you guessed it no key for my Bronco. Gave the guy my other key and off he went. Next day comes and was advised they can replace the hard top but can't do the front window tint due to their tint guy calling out sick. Ok no problem keep the truck another day so you can knock out the tint. Now we're onto the third day of them having my Bronco. Tint is completed and they finally drop off the truck. I get home and inspect the truck. The seals look cracked already near the windows after being only a 2 year model. I checked the tint that was just done and I already see bubbles on both the driver and passenger windows. Now I've got to go back to the dealer to have them retint those windows. They did fix the issue with the rear passenger window which is one plus out of this. So far this experience has been terrible and I can't recommend Port Richey Ford. More

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They accept payment banks for pushing bad financing. They refused to deal the agreed price without financing from Westlake Financial services saying I could refinance with my bank later. I did that and They refused to deal the agreed price without financing from Westlake Financial services saying I could refinance with my bank later. I did that and Westlake is virtually unreachable. Hours on computer phone tree with no answers at all. A chat bot that is even less helpful. Port Richey can claim that is the bank not them but they took money to but me with them. If they are so incompetent at choosing lenders what else could they fail at. Now my loan is paid off for a month and my temporary tag is run out and I still have no way to register the vehicle because they cant seem to get an electronic title to the Florida DMV or change the lean to Navy Federal. More

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Everything went very well. Easiest car purchase I've ever had. Keyvin did a great job and is a very nice young man! We will be sure to see you again in the future! Thank you! Easiest car purchase I've ever had. Keyvin did a great job and is a very nice young man! We will be sure to see you again in the future! Thank you! More

by nelnap4 Verified Customer Verified Customer

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Frank does an amazing job at taking care of the customer. He is very responsive and keeps you in the know about what’s needed and when. He is very responsive and keeps you in the know about what’s needed and when. More

by ebogard1 Verified Customer Verified Customer

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The dealership was clean and very friendly. The employees really seemed to enjoy their job. The employees really seemed to enjoy their job. More

by Mstrathel Verified Customer Verified Customer

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All the staff were kind and helpful! I would recommend ford of port richey to everyone I know! I would recommend ford of port richey to everyone I know! More

by mgruver1806 Verified Customer Verified Customer

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My Experience sat Ford of Port Richey was as Outstanding! This is the second vehicle we have purchased through Ford of Port Richey. They were responsive without being pushy as my wife and I entered the This is the second vehicle we have purchased through Ford of Port Richey. They were responsive without being pushy as my wife and I entered the showroom. Everyone was extremely polite from out sales associate Keith McCausland, his manager Rich Chansky, and The Finance Curtiss DeGarmo were excellent to work with. The reason for our visit was to look at a 2024 Ford Mach e that was listed for sale. The quickly located the vehicle, facilitated a test drive, and answered all questions asked. It was actually an enjoyable / stress free experience. It took very little time to successfully negotiate an excellent deal. Once everything was agreed upon, the car was prepped and we were in an out of financing in a very short amount of time. This was the best experience I have ever had purchasing a vehicle. More

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Found a great truck at a great deal. Tristan was very helpful and friendly. Highly recommend. Thank you. Tristan was very helpful and friendly. Highly recommend. Thank you. More

by tinklong72 Verified Customer Verified Customer

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I was not offered time to review documents overnight. Pressured me into a bab finance rate. Claimed features not on the sticker. Minimal explanation of technology. Pressured me into a bab finance rate. Claimed features not on the sticker. Minimal explanation of technology. More

by herbwitt Verified Customer Verified Customer

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Sale process was great. I'm loving the truck so far Mike did a great job I'm loving the truck so far Mike did a great job More

by TFLAMMIA Verified Customer Verified Customer

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