Curtis McVade
Curtis McVade at Elder Mitsubishi

Curtis McVade | Page 2

Service Advisor

Elder Mitsubishi

910 S BELL BLVD
CEDAR PARK, TX 78613

Contact Me
3.7
60 Reviews

I've been in the auto industry for 11 years.I also have lived in Austin Texas my entire life. I love being in a position to help people with there car needs.

Dealership Experience

9 yrs, 1 mo

Industry Experience

18 yrs, 11 mos

Specialties & Trainings

Service Advisor

3.7

60 Reviews

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60 Reviews of Curtis McVade

December 16, 2023

Dealership Rating
Employee Rating

This pisses me off, I bought my second Outlander a couple of months ago and it had some dents in the weather strip on the driver's side windows. I had already signed the contract when I noticed this and othe More

by francisco
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rusty Cox

Dec 21, 2023

Elder Mitsubishi responded

Hi Francisco, I'm sorry to hear about your experience with us. I looked into the situation more, per our conversation, and it does appear we dropped the ball. That's certainly not best practice for us and I apologize, again. Rusty, our Service Manager, let me know he is going to have someone else take a look at your door to see what we can do to fix it. If you don't have the appointment scheduled already, please reach out to him at RCox@eldermitsubishi.com or 512-250-2025. Please let me know if there is anything else I can do to help. Thank you. Lauren Cleven General Sales Manager 512-265-8703 LCleven@eldermitsubishi.com

November 10, 2023

Dealership Rating
Employee Rating

Great service and sales many deals to pick from very helpful sales people's good location More

by kevinbjohnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Cox , Yosiah Hopson, James Keithley, Baron Sherrill, Joshua Williams, Sharla Mokry

Nov 16, 2023

Elder Mitsubishi responded

Thanks so much for leaving us this awesome review! We are so happy that you had such a great experience with our buying team here at Elder Mitsubishi! If you ever have any questions about anything please don't hesitate to give us a call and we'd be more than happy to help you! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 11, 2023

Dealership Rating
Employee Rating

All I can say is that the customer service was Great! !!!! Keep it up!!!! Smile More

by Ivory Perkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Keithley, Zachary Kettle, Joshua Williams

Sep 15, 2023

Elder Mitsubishi responded

Thanks so much Ivory for letting us know about your recent visit here at Elder Mitsubishi. We strive to provide an excellent experience better than our other competitors out there. We hope that we get to work with you again in the future and if you ever need us we are always here and more than happy to help. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 25, 2023

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Employee Rating

Great service from Curtis M. Too bad me email address won’t update correctly in their system More

by Have a car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Elder Mitsubishi responded

Thank you so much for leaving Mr. Curtis this review. He is always working hard and makes sure that you have the best service experience that you can have. We hope that you are enjoying your car and let us know if we can help you with anything else! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 21, 2023

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Employee Rating

Went in for an inspection and left with a eclipse sport best day ever yeah More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Keithley

Jul 25, 2023

Elder Mitsubishi responded

Good afternoon Tina! It's crazy how we can start the day out just expecting an oil change and leave the dealership in a brand new car! That's what separates us from the competition is that we genuinely try and get you a nicer newer car when we see you. Thank you so much for letting us know about your experience. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 17, 2023

Dealership Rating
Employee Rating

All of the people who work at Elder Mitsubishi in Cedar Park have been there for us. Since our 1st new car in 2019 to our 3rd new car in April 2023. We also love getting to know the service team, to includ More

by Angela Harvick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Anderson, Sharla, James Keithly

Jul 20, 2023

Elder Mitsubishi responded

Angela Harvick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Mitsubishi. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

April 09, 2023

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Employee Rating

Amazing team , really helpful, nice environment . I really Recommended this place when it comes to purchase a car !! More

by yadi.sc20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosiah Hopson, James Keithley, Capri Leschber, Scott Manson, Tucker McMullan

Apr 10, 2023

Elder Mitsubishi responded

Hi Yadi.sc20, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

March 28, 2023

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Employee Rating

Really enjoyed working with Marco and his team. They did an amazing job. The service department is also really awesome. Everyone to sales or service are really great people. They all take the time More

by kalblueeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Escobar, James Keithley

Mar 29, 2023

Elder Mitsubishi responded

Kalblueeyes, we're happy you found our staff to be so supportive during your experience here at Elder Mitsubishi. Please don't hesitate to reach out if there's anything additional we can do for you. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

February 21, 2023

Dealership Rating
Employee Rating

I was picking a car up from the service shop. On my way there, I was greeted by Scott with a friendly chat and a handshake. At the Service shop, Rachel was a big help in dealing with my issue. Sh More

by Alexander Ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Manson, Rachel Light

Feb 22, 2023

Elder Mitsubishi responded

Alexander Ball, thank you so much for your high rating! We do hope we can be of assistance in the future. Take care! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

February 14, 2023

Dealership Rating
Employee Rating

Rian was fantastic! Everyone was great! 10/10 would highly recommend to anyone looking for a new car. More

by jidubinsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Dufoe, Christopher Chavez , Rian Anderson

Feb 15, 2023

Elder Mitsubishi responded

Jidubinsky, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

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