
65 Reviews
Write a Review65 Reviews of Cynthia Krause
August 04, 2025
Have been going to Basney Honda since 1987 and have always been treated with excellent service. always been treated with excellent service. More
Other Employees Tagged: Chris McGowan
August 01, 2025
I dropped my car off for an oil change and inspection in the morning. I was told that I would receive a text and or phone call with an update on what needed to be done. Seven hours go by and I still had n the morning. I was told that I would receive a text and or phone call with an update on what needed to be done. Seven hours go by and I still had not heard anything. I called to check on my vehicle and was told that my phone number was incorrect in the system. I had given the correct phone number to the representative several times before I left make sure the right phone number was on file. There was no apology or even acknowledgement when I finally arrived to pick up my vehicle. Customer service could definitely be better. More
July 23, 2025
Car had been towed to the dealership because of a flat tire on the turnpike in my hybrid. (No spare which I did not realize at first) Service was timely, which was important. tire on the turnpike in my hybrid. (No spare which I did not realize at first) Service was timely, which was important. More
July 10, 2025
I have always been happy with the service I have received from at Basney Honda. from at Basney Honda. More
Other Employees Tagged: Alan Royce
April 13, 2025
My car was taken care of in a timely and friendly fashion. They even washed my car. fashion. They even washed my car. More
Other Employees Tagged: Alan Royce, Curt Seufert
March 26, 2025
Basney Honda always provides excellent service. The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs m The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs may be warranted at the conclusion of the service appointment. More
Other Employees Tagged: Curt Seufert
