D'Waylon Battle

Dealership needs to improve it’s customer care. First when you enter the dearlership there is noone to guide the customer and ask them what do they want. I entered and waited 15 min before anybody First when you enter the dearlership there is noone to guide the customer and ask them what do they want. I entered and waited 15 min before anybody came to ask me what am i here for. This year there has been a difference about the registration and red license plates. I wasn’t told anything about it. All i had was a paper tag and i was told i will get a license plate in 10 days. I wasn’t told that i will also get a paper registration with red plate. They have set up the wrong VIN on my nissan app and i just figure that out. Now i will have to get that faxed. More

by AMIRASHIQ83 Verified Customer Verified Customer

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My experience was great overall, I did not feel pressured with my purchase at any point. with my purchase at any point. More

by CMartin Verified Customer Verified Customer

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Ezra is knowledgeable and was always available through calls, texts and emails. This is the 3rd vehicle I've purchased from Jackie Cooper Nissan. This last purchase I made from Wisconsin because the incen calls, texts and emails. This is the 3rd vehicle I've purchased from Jackie Cooper Nissan. This last purchase I made from Wisconsin because the incentives and trade-in value were enough better to warrant a trip down to Tulsa. More

by reidbennettjazz Verified Customer Verified Customer

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Had a little trouble at first but they made sure I was able to get a car at the rate I needed . able to get a car at the rate I needed . More

by ambera783 Verified Customer Verified Customer

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Salesman was easy to work with and ensured that my needs were met. Great job! were met. Great job! More

by cpshaw300 Verified Customer Verified Customer

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The store was clean and the employees were polite but I felt Ty experience lacked priority felt Ty experience lacked priority More

by DKCK8808 Verified Customer Verified Customer

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Brandon listened to what was important to me in a vehicle. He understood that at my age safety and reliability what i was looking for. He found me the perfect car. I found Brandon very personable an vehicle. He understood that at my age safety and reliability what i was looking for. He found me the perfect car. I found Brandon very personable and a pleasure to do businesswuth. More

by dkthomas80 Verified Customer Verified Customer

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I purchased a used car there late one evening. Since then, I've called twice and emailed once asking what happened to the floor mats that were in the trunk of the car when it was shown to me and Since then, I've called twice and emailed once asking what happened to the floor mats that were in the trunk of the car when it was shown to me and my family. This is two weeks later, and I've never got a call back or anything. Apparently, once the sells made the customer service ends. I'll be going to buy a set this weekend. More

by stuart.branham Verified Customer Verified Customer

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Very helpful and knowledgeable salespeople, the buying of the vehicle and closing of the deal was pretty fast, which I appreciate. We worked with CJ and couldn’t be happier with him. the vehicle and closing of the deal was pretty fast, which I appreciate. We worked with CJ and couldn’t be happier with him. More

by pharbuck Verified Customer Verified Customer

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Overall, buying my car was a good experience. The sales team and finance dept were friendly and knowledgeable. The sales team and finance dept were friendly and knowledgeable. More

by jdpittman1975 Verified Customer Verified Customer

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